I bought a Yark bed at the peak of the pandemic in 2021. After lots of research I decided to go with Yark. This is completely an independent review from a happy satisfied customer. Delivery w... Ver mais
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Veja o que dizem as avaliações
Despite emailing them and filling in their contact form on their website multiple times over the last two years including the last couple of months (since new owners took over), noone responds. Awful... Ver mais
A empresa respondeu
Love the bed! Quality is amazing and exactly what we wanted. Great that you can design your own. Delivery and communication was brilliant also. Shipped in numerous boxes so easier to manoeuvre up stai... Ver mais
A empresa respondeu
We absolutely love our bed! Delivery was spot on and communication clear. The bed itself was relatively easy to put together but was definitely a two person job and the instructions around the middle... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Design your fabric bed from £397 and choose when you want it delivered. Huge selection of fabrics, size and storage bed options to suit your requirements.
Informações de contato
Windsor House, 262 Windsor Street, B7 4DX, Birmingham, Reino Unido
- 0333 880 3886
- help@yarkbeds.com
- www.yarkbeds.com
3,3
Bom
250 avaliações
Sem histórico recente de pedidos de avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
⭐️⭐️⭐️⭐️⭐️
Easy to design and make. Reliable and accurate delivery service. Easy to assemble. Very solid when made. And looks beautiful!!! What more could you want from a bed?!
17 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Kayleigh,
We appreciate the feedback and the 5-star review!
We are happy with meeting your standards throughout the process.
We try to make bed buying as easy as possible, so much so you can do it in your sleep!
Nothing to do now than snuggle up in bed with some hot chocolate and binge reruns of Christmas specials until the Holidays ☕.
Thank You,
Yark Customer Support
Love my new bed
Love my new bed. Deep underbed storage, sturdy bed, great quality and good fabric choices too. Would recommend and use again
16 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Amy,
Thanks for such a glowing review 😱.
Beds that double as storage should literally be mandatory at this point 😂.
Glad you're loving the quality of the bed and we appreciate your feedback.
Have a great day!
Thank You
Yark Customer Support
Love my bed so much
Love my bed so much. Such good quality and love the branding too. Just stood out to me and thought I had to get it as I could make my own. Thanks yark for delivering so quickly will def reccomend
15 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Luca,
We're are happy that we met and exceeded your expectations with a quick and smooth delivery process. We enjoy the customization aspect we provide and are always looking to expand our options to be a one-stop-shop for all your bed buying.
We appreciate your feedback and let us know if you need any assistance, we are here to help!
Thank You
Yark Customer Support
Beautiful bed
Beautiful bed, excellent quality and impeccable service.
I’ve always been a bit dubious about ottoman beds, worrying they may be a bit noisy and not solid - that’s definitely not the case with our new Yark bed! Each part is so well made, very heavy and excellent quality.
The bed arrived on our specified day which was great, but the couriers had damaged the main headboard box, unfortunately marking the fabric headboard. But Yark customer services dealt with the issue really quickly and professionally. The guy who called me on the phone was so polite and I can’t fault the company one bit! Excellent experience overall, and amazing bed.
14 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Laura,
So glad to hear even after the situation that happen to your headboard that you were still very pleased with the service! We strive to go above and beyond for all of our customers no matter how big or small the issue. Glad we were able to help and stoked you're enjoying your new bed. If you ever need assistance or help please let us know and we'll do what we can to sort it out.
Thank you,
Yark Customer Service
Absolutely love my new bed
Absolutely love my new bed - the ottoman storage is great and the quality is amazing. Quick delivery and friendly customer service, can’t recommend enough.
5 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Emily,
Thanks so much for your feedback, we really appreciate it. So happy you love the deep underbed storage, perfect for keeping everything tidy isn't it?
We'll never understand why people wait so long for delivery but glad you took advantage of our speedy service.
We hope to see you again for the spare bedroom 😎.
Thank You
Yark Customer support
Amazing beds!
Designed my yark bed for the spare bedroom with the pocket mattress and got the bundle deal. Amazing quality, perfect for any bedroom especially with the deep storage. Customer service was great, so responsive to my initial enquiry. Everything was in stock and delivered in 48 hours. None of this waiting for 12 weeks business.
Would 1000% recommend.
4 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
We're so happy you got the bundle & save deal. Saving money whilst you sleep (honestly no pun intended, promise).
We're chuffed our friendly team helped you out and that you can see our sky high quality. Another gold star to the wall.
Thanks so much Oliver.
Thank You
Yark Customer support
Can't believe the quality
Can't believe the quality. Bought the tall buttoned bed in deep midnight blue with the ottoman base. WOW. The quality is amazing, Easy to put together, you just follow the YouTube video that you get messaged. Delivery was super quick, Kept informed.
Ive already recommended them to friends
3 de novembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Tall buttoned headboard, ottoman base, midnight blue velvet. It's too nice of a design - Josh, you'll need to start putting Bed Designer on your LinkedIn profile.
So glad you love the quality and can see how we cut out those expensive Middlemen to pass the savings on. The YouTube video is 👌 isn't it? Guides you through the whole way of the assembly process.
Thanks once again for your feedback, we really appreciate it.
Thank You
Yark Customer support
Stop looking at reviews and just buy the bed
I bought the double ottoman and wowwweee. It looks so much more expensive than it is, the quality is incredible, really sturdy. I’m writing this 6 months after buying and I’m still as in love with it as I was on day one.
The reviews are true in that it is a bit of a pain to put up, but we’ve bought ottomans from other companies and it’s no harder/easier. The instructions are great.
From start to finish I was kept in contact about my order/when it was arriving etc. And I’ve recommended Yark to two other people who have also had similarly positive experiences.
24 de outubro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey!
Wow, we are so glad that even after 6 months our bed is still knocking you off your feet on the quality! Glad you felt heard and were kept in the loop in the process from start to finish. We do our best to keep communications open and set up the proper expectations on what to expect during the process. Glad to hear your friends also had a positive experience too!
Here is to many more years of enjoying your Yark bed 🥳.
Thank You
Yark Customer Support
Beautiful beds!
We purchased a double bed base with 2 drawers, headboard and mattress for my daughter's bedroom. The site was easy and simple to navigate, there was a good choice of styles, fabrics and colours. I found the designer tool very user friendly and visual - really helpful to be able to see the chosen design before purchase. Delivery is free and you can choose a date that best suits you. I'd done hours of searching on the internet as we needed a low headboard and very specific design that would fit into an awkward space. Yark Beds offered the only solution that I could find. Great value and quality! Delivery was on time, assembly was straightforward. My daughter is over the moon with her stylish and comfy bed!
16 de outubro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Szilvia,
We understand how hard it is to find the right bed especially with so many options out there on the internet, that's why we wanted to make the process not only easy to navigate but also allow our customers to design the bed themselves! We lean heavily on our customization aspect and are always looking for new ways to give our customers move options to be your one-stop-shop for any kind of bed you're looking for. Stoked your daughter loves her new bed!
If you ever need any help we are just one email away!
Thank You for your feedback,
Yark Customer Service Team
Great Beds and Matress
Bought a storage bed, solid quality and easy to put together. Also purchased a mattress which we are both finding very comfortable.
16 de outubro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Steve,
We are super stoked you you love the bed and mattress! Quality is King at Yark so we've put extra care into each and every one of our products. We are glad it's showing and not only does your bed look great now but you can also enjoy sleeping on a comfortable mattress as well!
We appreciate your feedback and let us know if you ever need any help.
Thank you
Yark Customer Service Team
Email before you order to check stock.
Would strongly advise you email them to check they have the bed you want in stock. Their website shows them all in stock, let’s you place an order and pay even if they don’t have the bed in stock. I was really looking forward to getting my Yark bed but was told they wouldn’t have it for months even though it let me order and select delivery for 2 days time!
Customer service were relatively helpful & let me cancel my order straight away after they’d tried to sell me a different colour.
To add to their reply, I didn’t order the wrong fabric. It changed my order to a silver bed after i had paid. They also apparently didn’t have this in stock but still accepted an order for it.
6 de outubro de 2021
Resposta da Yark Beds
Hey Louis,
Thanks for your feedback. Unfortunately, we received an email from you confirming that you purchased the wrong fabric.
The fabric you were after was out of stock due to a surge in demand and our service team informed you of this.
All our lead times across the website are updated and visual to customers both at the design your bed page and checkout. We’re all about speed, so at the moment, we have 99% of our designs in stock and can deliver within a 48 hour lead time.
At Yark, everyone deserves to design their own bed, so our team offered alternatives that were available based on a 48 hour lead time on the fabric choice you wanted. We understand this to be the oatmeal fabric.
We're glad our team responded quickly and issued you a full refund based on your request. If you need anymore help, just pop us an email at help@yarkbeds.com
Thank You
Yark Support Team
Very pleased with my purchase.
Fast delivery, good options and choices. Sturdy bed. Instructions easy to follow. All for excellent price! What’s not to love.
27 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Benjamin, don't embarrass us at work. We'll need to be having words about this 😜.
Thanks so much for your review, we really appreciate it. We’re so happy that we met all your expectations and that you love your bed - although kinda hard not to isn’t it.
Thanks once again Benjamin for your review.
Thank You
Yark Support Team
Great customer service and lovely bed
27 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
And now we're blushing Sian.
Thanks so much for your review and we're so happy you love the bed you've designed. Now stop writing reviews and start binging 📺 box sets in bed.
Thank You
Yark Support Team
Brilliant quality, prompt delivery. 100% fab
I had searched everywhere for the bed I wanted. A fabric ottoman with a high headboard. Thought I found one but there was a 12 week wait so somehow I stumbled upon Yark.
Best. Find. Ever
The bed is beautiful. Heavy and definitely built to last. I paired it with a simba mattress and it’s an absolute dream.
The only two minor improvements I would suggest would be to enhance the instructions as some of the elements were difficult to connect together and the ottoman still feels quite heavy to lift up for the storage… not sure what I can do about that.
But … if you are thinking about buying a quality bed, at an amazing price, with a prompt delivery time…. Do not hesitate
Thank you Yark.
25 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
12 weeks!!! You can travel the whole 🌍 and back in that time. We’ll never understand those long lead times, which is why we deliver the day after tomorrow. I
But seriously, we really appreciate you taking the time to leave a glowing review.
We’re all about quality, so our beds are heavier than those off the shelf beds because we use thicker foam, heavier wood and a better grade of fabric. But, as you know, it’s worth it.
The ottoman will be stiff to begin with, but they’re designed for everyday usage so they’ll ease when you open and close a couple of times.
Thanks once again for your review Deb.
Thank You
Yark Support Team
Amazing value
Amazing value! Top quality and looks far more expensive than it actually cost. Would definitely recommend to anyone thinking of buying, just read the instructions before assembling and follow step by step without rushing ahead, it’s then very straightforward.
24 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Phil,
Thanks so much for your feedback, it’s always nice to be recognised and we’re so happy you love the bed you’ve designed.
We’ve moved away from paper instructions to video format on our ottoman bases which have received great feedback. It makes life so much easier for customer.
We hope to see you again for the spare bedroom.
Thank You
Yark Support Team
Beautiful bed!!
Beautiful bed!!! I am so impressed! The quality is so good! You would expect it to cost a lot more! Couldn’t fault it!
19 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Lauren,
Super stoked and honour for the glowing 5-star review.
We always do whatever we can to make sure customer service, quality of the product, and smooth delivery process are always our top priority. So to hear we hit the mark is very reassuring that we are in the right direction.
Hope your day is going as great as ours is now 😀!
Thank you
Yark Support Team
I love my yark bed and mattress
I love my yark bed and mattress. It looks amazing and feels really sturdy. I wasn’t a good sleeper before my yark and now sleep like a baby. Thank you yark.
14 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Mr. B,
Glad you're enjoying not needing to toss and turn anymore to get into a comfortable spot. Now don't blame us if you sleep through all your alarms now 😂.
Thanks for taking the time on giving us your honest feedback, now go hit that snooze button and take the rest of the day off. 😴
Thank you
Yark Support Team
Bed looks nice, took a while to assemble
I got a king ottoman bed with winged headboard. It feels luxurious, but it took me and my partner a while to assemble it as we're not really good at DIYs - haha. We read the instructions and watched their video on YouTube and they both helped. You definitely do need a drill for an ottoman though. If you have any doubts about assembling the bed etc, go watch their video before you buy it so you at least have an idea on what you would need to do.
11 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Mariel,
Luxurious is the exact feeling we are aiming for when it comes to the feel of the bed! We don't cut any corners when it comes to adding quality to the bed design so we are overjoyed it's translating well to the final product. We're stoked you found the video helpful when it came to putting the bed together.
Now with your bed is all set up, nothing else to do but enjoy, sit back, relax, and binge some TV box sets in bed 😉!
Thank you
Yark Support Team
Absolutely fantastic experience and bed…
Absolutely fantastic experience dealing with YARK beds. Extremely good quality bed, very easy instructions, website was extremely easy to navigate and the delivery service was quick and efficient. Delighted with my new purchase and will be using them for all my other bed requirements going forward.
11 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Ben,
Your review has us at a loss of words!
Guess all we can really say is we are over the moon you had such a fantastic experience at Yark and are honoured that you enjoyed the quality of the bed. We do our best every day to ensure every customer has a smooth experience with every aspect of the process, from the moment you open the website to when you crash land on your bed after a long day of work. Happy we are getting those right 🤩!
We appreciate you taking the time to write this glowing review.
Thank You
Yark Beds
Impressed with speed of delivery
Updated review -
I struggled to contact Yark at the outset when I needed assistance on delivery. It would have been useful to have a number advertised on their website or when you order in order to call their customer care team. Otherwise, I am so far pleased with how quickly the bed arrived compared to other companies, the quality of the bed and I managed to put it up. I didnt use a drill so it did take me half a day. I bought the Ottomon and it implied i had to make holes in the bed even though it wasnt expressly clear so just be aware you do need a drill for this. Overall, I would reccomend this company. It is really good you get to design your bed and how quickly it comes - this I was impressed with.
10 de setembro de 2021
Avaliação não solicitada
Resposta da Yark Beds
Hey Kiran,
Thanks for your review.
Our team have tried to contact you but unfortunately, we’ve been provided incorrect contact and delivery information upon placing the order. Although as soon as we received your message, we immediately responded and attempted to contact you with no luck.
It’s such a shame that we’ve been given a 3-star review and was a bit unfair, as we weren't given the chance to resolve your problem.
If you’d like us to help change your delivery address along with any other questions that may have raised an eyebrow, please email help@yarkbeds.com along with your correct contact information and our team will sort everything out for you.
Thank You
Yark Customer Support
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