Brilliant to walk into the YBS and open ISAs with no problem at all. The lady dealing with our transaction was very professional and friendly. Such a relief after attempts at online deals with other p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
YBS have good interest rates compared to other providers and I have been with them since 1996. My complaint is that they keep introducing new accounts with higher interest rates, especially for ISAs.... Ver mais
A empresa respondeu
We went to our nearest branch and the Staff at Castleford West Yorkshire were so helpful and couldn't do enough....they were professional, understanding,caring, patient and extremely Knowledgeable ab... Ver mais
A empresa respondeu
The product offered is exclusively by YBS. The service has been thorough and well supported. Phone queries to customer service and email communications to staff have been prompt. The guidance offered... Ver mais
Detalhes da empresa
Escrito pela empresa
As a mutual, Yorkshire Building Society is owned by our members, who are customers of our Society. We were founded more than 150 years ago for the benefit of our members, to provide real help with their real lives, enabling more people to buy their own home and save for what’s important to them. Our ambition is to be market-leading for financial inclusion and deliver tailored outcomes for all customers.
Informações de contato
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Reino Unido
- www.ybs.co.uk
4,7
Excelente
11 mil avaliações
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Resposta da Yorkshire Building Society
Hello,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Resposta da Yorkshire Building Society
Hello Ross,
Thank you for taking the time to provide feedback. This is very much appreciated.
Kind regards,
Branch in Lincoln very helpful also…
Branch in Lincoln very helpful also bearevement team when there were issues.
20 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Gerald,
Thank you for sharing your positive feedback. 🙂
Kind regards.
Selby office.
First and foremost, thanks to YBS for maintaining a presence on the High Street.
The icing on the cake? It was a pleasure to meet the very helpful and knowledgeable members of the society's staff in its Selby office.
19 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Ken,
Thank you for your positive feedback. It is lovely to hear about your recent experience in the Selby office.
Kind regards.
Fantastic customer service
Fantastic customer service. Popped into enquire opening a new account and the assistant explained all options. Very patient and knowledgeable. No need for appointments. Very straightforward.
20 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Maggie,
Thank you for your positive feedback. It is greatly appreciated. 🙂
Kind regards.
The process and instructions are clear.
The process and instructions are clear.
Online service is efficient.
19 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Shob,
Thank you for your positive feedback.
Kind regards.
Everything was handled very…
Everything was handled very professionally by Andrew Sumner from start to finish
19 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Frank,
Thank you for sharing your positive feedback.
Kind regards.
Polite,courteous and welcoming staff…
Polite,courteous and welcoming staff are really helpful.
20 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Lynne,
Thank you for your positive feedback.
Kind regards.
Resposta da Yorkshire Building Society
Hello Ian,
Thank you for your feedback.
Kind regards.
Very friendly welcoming and very…
Very friendly welcoming and very willing to give advice.
20 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Mr Bailey,
Thank you for sharing your positive feedback.
Kind regards.
Person to person transaction
Brilliant to walk into the YBS and open ISAs with no problem at all. The lady dealing with our transaction was very professional and friendly. Such a relief after attempts at online deals with other places led to nowhere but total frustration.
19 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Sandra,
Thank you for your positive feedback. 🙂
Kind regards.
I had a very pleasant interaction &…
I had a very pleasant interaction & will be encouraging family & friends to join up with the Yorkshire building society.
12 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Paul,
Thank you for your positive feedback. It is greatly appreciated. 🙂
Kind regards
Each and everyone I spoke to were well…
Each and everyone I spoke to were well informed and explained everything clearly and showed great patience. I highly commend your staff training and will recommend your service to all my friends.well done to all.
19 de setembro de 2026
Resposta da Yorkshire Building Society
Hello!
Thank you very much indeed for your feedback, which is greatly appreciated!
Kind regards.
Knowledgeable staff who informed me of…
Knowledgeable staff who informed me of my options. Smooth process great customer service experience 😊
19 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Karen,
Thank you very much indeed for your feedback, which is greatly appreciated. If you could let us know which branch you visited, I would love to pass on your comments!
Kind regards.
Shugra I believe was the name of the…
Shugra I believe was the name of the lady that very efficiently opened my accounts with your building Society.
11 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Neal,
Thank you for your feedback, which I will pass on - much appreciated!
Kind regards.
The staff at Solihull branch were so…
The staff at Solihull branch were so helpful and friendly, everything was explained any questions asked were answered with professionalism top rate 5*
17 de setembro de 2026
Resposta da Yorkshire Building Society
Hello Betts,
Thank you for the excellent feedback for my colleagues which I have forwarded to them - I am sure they will be delighted to read it!
Kind regards.
Resposta da Yorkshire Building Society
Hello Mr tucker,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
Resposta da Yorkshire Building Society
Hello Roger,
Thank you for your feedback - much appreciated!
Kind regards
YBS keep introducing accounts with higher rate interest
YBS have good interest rates compared to other providers and I have been with them since 1996. My complaint is that they keep introducing new accounts with higher interest rates, especially for ISAs. I have Fixed Rate ISAs with them and cannot transfer to the higher rate accounts as I would lose 90 days' interest. Very annoying! I think you should let customers transfer Fixed Rate ISAs to better interest rate accounts with you without losing interest. Otherwise they are excellent.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Yorkshire Building Society
Hello Pamela,
Thank you for your feedback, which is much appreciated. With regard to changing rates, you will find this is the same with all banks and Building Societies and is just the response to the current market, change in interest rates etc.
Kind regards.
Transferred my low interest rate ISA to…
Transferred my low interest rate ISA to YBS. The actual transfer was easy to do online and only took a few days
A follow up phone call from YBS was made too to make sure I was satisfied
We are now going to move another to them
10 de setembro de 2026
Resposta da Yorkshire Building Society
Hello CJ,
Thank you for your feedback, which is greatly appreciated!
Kind regards.
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