Your Move Avaliações 

10.884
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Although my wife and myself were not direct clients of Your Move (Sheerness branch) Avril and Fiona went out of there way to support us through a very long and difficult house purchase. If not for the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently purchased a bungalow which was advertised at Your Move in Wigton. We can’t recommend them enough. From start to finish they were very friendly, helpful and professional, Jess who dealt wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were told our landlord was selling the property we were staying in, and it was a worrying moment. From that point on, Your Move Glenrothes were incredible. They helped us find a new home quickly, e... Ver mais

Avaliado com 1 de um total de 5 estrelas

Your Move, Darlington (Lettings) The process of moving in was mostly okay, apart from being given the wrong information about the electric. Then when I was sent a picture of the metre, it was my ne... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretores de Imóveis
  2. Imobiliária

Escrito pela empresa

Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

11 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(10.884)

522 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A really trustworthy team

Despite our sale being hampered by slow and frustrating solicitors, the team at Your Move Broadstairs were fantastic from start to finish. Callum was relentlessly cheerful, professional and supportive throughout the entire process. He kept my sister and me regularly updated, chased progress when needed, and acted as an excellent liaison with the legal teams, taking much of the stress away from us.

Nothing ever seemed too much trouble, and even when things became frustrating, Callum remained positive, approachable and reassuring. His communication was outstanding, and we always felt that he genuinely cared about getting the sale over the line.

I wouldn't hesitate to recommend Your Move Broadstairs to anyone buying or selling a property. Excellent customer service, great communication, and a real commitment to their clients. Thank you, Callum and the whole team!

17 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Truly Supportive and Reliable Letting Agent

We have had a wonderful experience with Your Move Inverness, and we are truly grateful for all their ongoing support.

A special thank you to Darrell Clark and Susan Black, who have supported, from finding our property to continuing to look after us as tenants. They were incredibly professional, and supportive. Finding a long-term rental property in the Inverness area was extremely difficult, and we spent around 6 months searching. During that time, we contacted many letting agents but unfortunately didn’t receive much support. Team Your Move was different—they genuinely cared and guided us every step of the way.

They handled all the paperwork efficiently, responded to every email promptly, and always provided clear and accurate guidance. As non-native English speakers who had recently moved to the area, we especially appreciated how patient, understanding, and approachable they were. They communicated clearly, explained everything in a way that was easy to understand, and never made us feel uncomfortable about asking questions. Their support made the whole process much less stressful.

Even after we moved into the property around one and a half years ago, their excellent service has continued. Through regular inspections and ongoing communication, they have always shown the professionalism. Whenever we have had a maintenance issue or needed assistance, they responded quickly, contacted the landlord without delay, and helped resolve matters as soon as possible.

Their outstanding communication, professionalism, and genuine care have made our experience as tenants very positive. We highly recommend Your Move Inverness to anyone looking for a reliable and supportive letting agent.

Thank you again to the entire Your Move Inverness team, especially Darrell and Susan, for all your continued help and support. We truly appreciate everything.

17 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NOT impressed, not kept informed!

Having viewed and applied for a place recently, I thought I'd check to see if it had been taken.
Sadly, it now shows 'Let Agreed' next to the details, so one of the other prospective tenants must have been successful, not me.
What gets my back up is that the lettings person who showed me round etc., hadn't the politeness to let me know that I failed to get the place. I now know that he's 'out of the office', a.k.a. on holiday until next week, but it would have been nice for someone else in the same office, to inform me that the property had been taken.
Manners don't cost much.

"At Your Move we pride ourselves on giving first class service to our customers with a commitment to listening to individual needs." DREADFULLY FAILED!

NOT impressed with Your Move!
I have asked 3 different branches to have me details removed from their systems, Burton staff were polite enough to reply and said my details had been archived.
I WON'T deal with the branch at Kirkby-in-Ashfield again!

13 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional levels of support.

Although my wife and myself were not direct clients of Your Move (Sheerness branch) Avril and Fiona went out of there way to support us through a very long and difficult house purchase. If not for them we feel that we would have just given up and would have pulled out of the purchase. We cannot praise them highly enough.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Your Move

Thank you so much Alan for this lovely review. Your journey was certainly a challenging one! But we got there in the end and we are so very pleased for you both. We wish you all the best for the future.
From Fiona and Avril.

Avaliado com 1 de um total de 5 estrelas

Your Move Darlington

Your Move, Darlington (Lettings)
The process of moving in was mostly okay, apart from being given the wrong information about the electric. Then when I was sent a picture of the metre, it was my neighbours, so I paid about £40 of his electric before realising it was the wrong metre I was putting money on due to my electric cutting out. I never got that money back.

The main issue however has been the end of lease process. I ended my lease early but had paid the full final months' rent up to 12th June. A new tenant moved in on 26th May and I was told I'd get that 2 weeks rent back. Poor communication, lack of explanation and me constantly chasing, and I still haven't had it paid back, as of 10th July. The landlord has had 2 people's money and I think that is so wrong. Feeling very fed up and stressed due to not knowing when it will be paid.

10 de julho de 2026
Avaliação não solicitada
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Resposta da Your Move

Thank you for taking the time to leave your review. We are sorry to hear that you have felt frustrated by the communication around your tenancy and understand why the points you have raised would be concerning.

We appreciate you bringing this to our attention. We will ask the Darlington branch to contact you directly regarding the matters you have outlined, including the end of tenancy rent query, so this can be looked into further.

Thank you again for your feedback.

Avaliado com 5 de um total de 5 estrelas

Outstanding

Outstanding. We are a business and we have just purchased two houses in Darlington, Allyson Falaise and team at Your Move Darlington worked with us very step of the way and we found them to be highly competent, always happy and keen to help and support, regular communication where needed and tremendous market knowledge for their area, we would recommend them to anyone buying or selling homes.

Phil Bottomley, Major Healthcare Growing Futures Limited

10 de julho de 2026
Avaliação não solicitada
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Resposta da Your Move

Dear Phil, great to get your kind 5 Star Review, Allyson is delighted with the positive feedback, its much appreciated.
David James, Branch Manager, Your Move, Darlington.

Avaliado com 5 de um total de 5 estrelas

Employees go extra mile

I have found all the staff that I have dealt with very efficient and helpful. As I am not very efficient at technology the staff have assisted me in processing the necessary paperwork for the sale of my property. I have received up to date information on the status of the sale regularly and any enquiries are dealt with promptly.

8 de julho de 2026
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Resposta da Your Move

Thankyou for your kind review Frank, much appreciated and good luck with your property journey

Avaliado com 5 de um total de 5 estrelas

Beautiful Bungalow

We recently purchased a bungalow which was advertised at Your Move in Wigton. We can’t recommend them enough. From start to finish they were very friendly, helpful and professional, Jess who dealt with our purchase went above and beyond, answering every question she really knew her job, nothing was too much bother for her, she made the whole purchase very easy and stress free, she was an absolute diamond. Thank you so much Jess and to all at Your Move.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Your Move - Whitton Office

After a bad experience with an agent who promised much but delivered little, I switched to Your Move, Whitton office. Branch manager, Alan Woods, was highly professional and gave honest and realistic advice re marketing of the property in a very challenging market. He, Kasia and Anish worked really hard contacting potential buyers. Their efforts secured multiple viewings resulting in six competing offers, which went to sealed bids. Following acceptance of an offer, Alan and Kasia kept me up to date with how the sale was progressing. The sale was completed in just under 2 months, which was beyond my expectation. I would highly recommend Alan and the team at Your Move Whitton branch.

18 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The Team at TW have been helpful

The Team at TW have been helpful, polite and efficient, making suggestions to progress to a sale of our property.

22 de junho de 2026
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Resposta da Your Move

We're delighted to hear that our team was helpful, polite, and efficient in assisting with the sale of your property. Thank you for your kind words!

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

Outstanding Estate agent

What a great estate agent I sold through them very helpful and friendly staff, Alan and Anish looked after our sale were always able to speak to them and kept us informed on the sale. Would buy and sell through them again. Many Thanks to Alan and the team 5 stars all day long.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you Myles and team

Thank you Myles and team, at Your Move, Radcliffe. Great service, sold our hours in 10 days. Everyone has been amazing, helpful & professional. ☆☆☆☆☆

1 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Lack of communication

Lack of communication

22 de junho de 2026
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Resposta da Your Move

We are sorry to hear you feel our communications are lacking, we would appreciate some more information about your experience so that we can improve our services.

Regards,
The Your Move Team.

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