Your Move Avaliações 

10.885
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Although my wife and myself were not direct clients of Your Move (Sheerness branch) Avril and Fiona went out of there way to support us through a very long and difficult house purchase. If not for the... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently purchased a bungalow which was advertised at Your Move in Wigton. We can’t recommend them enough. From start to finish they were very friendly, helpful and professional, Jess who dealt wi... Ver mais

Avaliado com 1 de um total de 5 estrelas

Your Move, Darlington (Lettings) The process of moving in was mostly okay, apart from being given the wrong information about the electric. Then when I was sent a picture of the metre, it was my ne... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were told our landlord was selling the property we were staying in, and it was a worrying moment. From that point on, Your Move Glenrothes were incredible. They helped us find a new home quickly, e... Ver mais

Detalhes da empresa

  1. Corretores de Imóveis
  2. Imobiliária

Escrito pela empresa

Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

11 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(10.885)

524 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service by the Leven Team

Great service by the Leven Team, always kept in the loop and very well informed

12 de junho de 2026
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Resposta da Your Move

We are so happy to hear you had a great experience with us. We appreciate your kind words!

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

You move Walkden are by far the best…

You move Walkden are by far the best estate agents out there. I couldn't go ahead with the sale of the property because I was tied to another estate agents, not a single charge no fuss, they are trustworthy give honest reviews and explain everything. If the house doesn't sell with the estate agents I'm contracted to I will come back. Lisa at Walkden is professional kind and truthful.

18 de junho de 2026
Avaliação não solicitada
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Resposta da Your Move

We are so pleased to hear about your positive experience with us. It's wonderful to know our team provided excellent service and honest advice. We truly appreciate your kind words and look forward to assisting you in the future.

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

This feedback is for Samantha from your…

This feedback is for Samantha from your Margate branch which I cannot find listed below.
Sam:
Has excellent local knowledge.
Understood our individual situation.
Is super friendly.
Gave us the time we needed to discuss everything we needed.
Gave us a brilliant service.
Give her a pay rise!

17 de junho de 2026
Avaliação não solicitada
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Resposta da Your Move

We are so happy to hear about your excellent experience! We truly appreciate you taking the time to share such wonderful feedback regarding the brilliant service you received.

Regards,
Your Move

Avaliado com 3 de um total de 5 estrelas

The price of my property was reduced…

The price of my property was reduced by Paul because I was told that this would pull in buyers. Once ‘hooked’ they are then encouraged to bid against each other. He was extremely confident that my property would achieve a higher final price.
I was very dubious as I only had 3 viewings and the price achieved was disappointing. I feel very let down and they charge 1.5% fees which they definitely did not deserve.

12 de junho de 2026
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Resposta da Your Move

Thank you for taking the time to leave a review.

I am naturally disappointed to read that you feel let down by your experience, particularly as I know how important this move is to you. It would have been nice to have had the opportunity to discuss your concerns directly so that we could better understand your perspective and hopefully address them.

As discussed throughout the marketing process, your property had previously been marketed with another agent for a considerable period of time without generating any meaningful interest or securing a buyer. Our recommendation was therefore to reposition the property in order to attract fresh interest and maximise the number of prospective purchasers viewing the property.

You are correct that I explained the principle of pricing competitively from the outset. This is a strategy I have successfully used for many years and one that is designed to bring the market to the property, rather than chasing the market down through a series of future price reductions.

Whilst this approach often generates multiple offers and, in most cases (including your property), sales ABOVE the asking price, no estate agent can ever guarantee a final sale price. Ultimately, the value of any property is determined by what the market is prepared to pay at a given point in time.

Whilst there were only three viewings, one of those viewings resulted in an offer which was subsequently accepted. Throughout the process, all advice was provided based on our experience and knowledge of the local market, but every decision regarding pricing and the acceptance of offers remained entirely yours.

In relation to our fee, this was fully discussed and agreed prior to instruction. We have remained committed throughout the transaction and continue to work hard on your behalf to progress the sale.

Whilst I appreciate that the agreed sale price may not have met your expectations, it is important to note that the sale has only recently been agreed and remains subject to contract. Our focus is now on working closely with all parties involved to ensure the transaction progresses smoothly and reaches a successful exchange and completion.

Thank you for your feedback and for giving us the opportunity to market your property. We remain fully committed to supporting you throughout the remainder of the transaction and wish you every success with your onward plans.

Avaliado com 5 de um total de 5 estrelas

Selling dads house

My dad had to go in a care home and YOUR MOVE Dudley branch , sold his house and made everything easy for me , they got a quick sale and a good price , thank you too the whole team especially JAKE DREW WHO SORTED EVERYTHING OUT FOR ME , would highly recommend this estate agents

17 de junho de 2026
Avaliação não solicitada
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Resposta da Your Move

Hi Julie

Thank you for taking a few minutes to leave us such a nice review. Jake works extremely hard, so it's always nice to get such positive feedback.

Regards
Tony Thornton
Your Move Estate Agents, Dudley.

Avaliado com 5 de um total de 5 estrelas

We had been looking for quite a while

We had been looking for quite a while. Never quite found the right forever home, so our home was not on the market, when I found this one. I knew immediately , it could be the one for us. It ticked all the boxes. All I had to do was get mine on the market and sold. Matt at Your move, talked sence without pushing. His advice was sound. My house sold quickly and at the asking price. We discussed our offer, and the best way to go. Matt put the offer in and it was accepted within the day. We are now moving forward, to surveys .

3 de junho de 2026
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Resposta da Your Move

We are so pleased to hear about your positive experience finding your new home. It's wonderful that our advice helped you navigate the process smoothly, from selling your previous home to securing your new one. We wish you all the best with the surveys!

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

Enquired, Viewed, Reviewed & Moved..

Excellent service. The Agent went the extra mile to help me with my first Private Tenancy. Kept up to date and informed all the way through the process.
Enquired, Viewed, Reviewed and Moved.
Recommended for service and delivery.

1 de junho de 2026
Avaliação não solicitada
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Resposta da Your Move

Thank you for your lovely review. I wish you all the best in your new home. Kind Regards - David

Avaliado com 5 de um total de 5 estrelas

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff, would 100 percent recommend to a friend.

15 de junho de 2026
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Resposta da Your Move

We are so glad you had a positive experience with our team. We appreciate your recommendation!

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service

Absolutely brilliant service from this agency
Communication is very good, no delays.
Staff are very friendly and respectful
Sadie has been extremely professional and helpful
I cannot thank her enough for the support, prompt response and flexibility.
Definitely had a great experience with this agency

12 de junho de 2026
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Resposta da Your Move

We're delighted to hear you had such a great experience with our team. Your kind words about our service are truly appreciated.

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, fantastic knowledgeable staff

22 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Your Move

Hi Michael,

Thank you for the great review!

YMDumfries 🙂

Avaliado com 5 de um total de 5 estrelas

Selling made easy

Being elderly and myself and my husband having to move for medical reasons we felt it would be a daunting experience. We didn’t need to worry. From start to finish we were talked through everything and kept up to date. Paul was very informative and came to us a few times as we were unable to visit office, also Angela kept us updated by phone. Smooth from start to finish. Thank you

4 de junho de 2026
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Resposta da Your Move

We're so glad we could make your move a smooth experience . We appreciate your kind words about our team's support and communication. Thank you for sharing your positive feedback.

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

Use them - they’re first rate

I’m blown away by all staff I’ve dealt with at YourMove Belper during my house sale - friendly, helpful, great communication, and the photographs and brochure were first rate. I can’t recommend them highly enough. We sold our house in the first month too!

1 de junho de 2026
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Resposta da Your Move

We are so pleased to hear about your excellent experience with our team during your house sale. We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback!

Regards,
Your Move

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish. All the staff very very helpful.

12 de junho de 2026
Avaliação não solicitada
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Resposta da Your Move

Hi Ricky,

Thank you for the lovely 5 star review!

YMDumfries 🙂

Avaliado com 5 de um total de 5 estrelas

The staff are so knowledgeable and…

The staff are so knowledgeable and really know what they are doing. Always friendly and try their hardest to get the right result!!

6 de março de 2026
Avaliação não solicitada
logotipo da Your Move

Resposta da Your Move

Hi Fraser,

Thank you for the lovely 5 star review!

YMDumfries 🙂

Avaliado com 5 de um total de 5 estrelas

The girls were brilant couldn't do…

The girls were brillant couldn't do enough to help with anything I needed help with! Chris the manager was outstanding to would highly recommend brillant from start to finish thanks again for the help and smooth sale

27 de maio de 2026
Avaliação não solicitada
logotipo da Your Move

Resposta da Your Move

Hi Gail,

Thank you taking the time to leave a lovely review. It has been a pleasure assisting you with your house sale and wish you all the best in your new home!

YMDumfries 🙂

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, sold house within 4 days. Proactive and good communication.

27 de junho de 2025
Avaliação não solicitada
logotipo da Your Move

Resposta da Your Move

Hi there,

Thank you for leaving the 5 star review. It has been a pleasure working with you!

YMDumfries 🙂

Avaliado com 5 de um total de 5 estrelas

Top team many thanks

Help me my mortgage advice and then buy my house, great team and easy to deal with.

12 de junho de 2026
Avaliação não solicitada
logotipo da Your Move

Resposta da Your Move

Hi Campbell,

Thank you for taking the time to leave the 5 star review. It has been a pleasure assisting you.

YMDumfries 🙂

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very friendly and helpful and handled everything from start to finish

12 de maio de 2026
Avaliação não solicitada
logotipo da Your Move

Resposta da Your Move

Hi Christopher,

Thank you for taking the time for leaving the review!

YMDumfries 🙂

Avaliado com 1 de um total de 5 estrelas

Avoid Your Move Estate Agents Plymouth (Sales)

Avoid selling with Your Move Estate Agents Plymouth. This estate agent is unprofessional and more expensive than most in the area. The sales progressor for Your Move is not a member of the local team but a voice on the telephone. This voice is rude, dismissive and cannot be trusted. RECORD all calls. PRINT all emails and messages. At the outset I had to insist on having a copy of my agency contract with Your Move. It was just the beginning of very stressful, costly process.
Avoid the online conveyancing firms, Homefast and Premier Property Lawyers, recommended by Your Move. Your Move receives over £450 in referral fees for this substandard conveyancing service.
Your Move Plymouth and Premier Property Lawyers provided a hopeless service for this straightforward, chain-free sale. I have no idea how they could begin to coordinate a series of linked transactions.

29 de maio de 2026
Avaliação não solicitada
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Resposta da Your Move

Thank you for taking the time to leave your review. We’re very sorry to hear that your experience has fallen short of the standard we aim to provide.

We’ve asked the relevant branch/team to look into the points you’ve raised so we can understand what happened and respond properly. In the meantime, please be assured that your feedback has been taken seriously.


Kind regards,
The Your Move team.

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