Yves Rocher Avaliações 

177
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais

Avaliado com 4 de um total de 5 estrelas

I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais

Detalhes da empresa

  1. Fábrica de Cosméticos
  2. Produtor de Cosméticos

Escrito pela empresa

As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

177 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(177)

161 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to order their products. Thank you.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a great company What a great product

What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mask bottle had opened & product was 1/2 out. I called & they were on it. Great customer service. They send out replacement the next day.
Now on to the products FANTASTIC is the only way describe them. I am a Brunette ( by box color ) and had no shine to my hair. Well that changed on my 2nd shampoo conditioning & mask. My hair feels so healthy not weighed down & shine without having to spray product on my hair. I can't wait to try other products.
Thank you
Jean palm coast. Fl.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was amazing

It was amazing, their customer service is really helpful. Every time I asked for something they gave me a good answer. I appreciate all their help and effort.

10 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Website was easy to navigate and buying…

Website was easy to navigate and buying was easy! I have not used my product yet but I’m sure I will love it.

19 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you, Karen! We're so glad you found our website easy to navigate and enjoyed a smooth shopping experience. We hope you love your new products once you get the chance to try them!

Avaliado com 5 de um total de 5 estrelas

Love the monoi oil !

Love the monoi oil !

25 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you! We're so happy you're loving our Monoï Oil. Enjoy that little touch of tropical escape!

Avaliado com 5 de um total de 5 estrelas

The shampoo is one of my favorites that…

The shampoo is one of my favorites that is done well. The fragrance is wonderful cleansing my hair without drying it out. And affordable. I have always loved products from France. Thank you

24 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you so much, Paula! We're delighted that the shampoo has become one of your favorites. It's wonderful to hear that you love the fragrance and how it cleanses your hair while keeping it feeling soft. We truly appreciate your kind words!

Avaliado com 4 de um total de 5 estrelas

I will miss Yves Rocher

I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more than 40 years, I will miss your products.
The website was easy to order from and checkout was fast.
Delivery was back to your standards. Items were packed carefully, wrapped when necessary and in a cardboard box.

22 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you for your incredible loyalty over more than 40 years. It truly means so much to us. We're sorry you weren't able to use your key code and enjoy your birthday gift. We're very grateful for your kind words about our products, delivery, and packaging. And just to reassure you, our website remains active and you can continue to shop Yves Rocher online. We look forward to continuing to be part of your beauty routine!

Avaliado com 5 de um total de 5 estrelas

The website is very easy to navigate

The website is very easy to navigate. I found what I was looking for with a minimum of effort.

20 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you, Patricia! We're delighted you found our website easy to navigate and were able to find what you needed quickly. We truly appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

This company ALWAYS use the best…

This company ALWAYS use the best ingredients in all thei9r products. I haven't found any over the counter products that works as well

12 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you, Angel! We're so happy to hear how much you appreciate the quality of our products and ingredients. Your wonderful feedback means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Yves Rocher is the best. Service and products.

As always, excellent service and absolutely love your products. That is why I have been a customer for so many years. Thank you.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you, Margaret! Your continued loyalty means so much to us. We're delighted that you continue to enjoy both our products and service after all these years!

Avaliado com 5 de um total de 5 estrelas

Yves Rocher has wonderful products & packaging

Yves Rocher has wonderful products. The shipping is quick. They are one of the only companies that know how to pack items properly. They deserve 5 stars just for the packaging. Everything is done so consciously and lovely. You can tell this company cares. Thank you for always providing World Class Service.

15 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you so much for this wonderful review! We're thrilled that you appreciate not only our products but also the care that goes into preparing and packaging your orders. Your words about our service mean a lot to our entire team!

Avaliado com 5 de um total de 5 estrelas

The raspberry vinegar hair products for…

The raspberry vinegar hair products for colored hair actually work!! My color has stayed fresher and my hair healthier and shinier since I began using the shampoo conditioner and raspberry vinegar rinse! I have reordered more on subscription!

1 de julho de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you, Donna! We're thrilled to hear how well the Raspberry Vinegar Hair Care routine is working for you. Healthier, shinier hair and longer lasting color sounds like a winning combination! We're especially happy to know you loved it enough to reorder.

Avaliado com 5 de um total de 5 estrelas

very helpful

well, twice my shipment was very delayed, and twice customer service was on it fast and efficiently and i received my order. i am not sure what the problem is with shipping, but yves rocher has been great. their hair products are extraordinarily wonderful.

9 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you for your patience and for sharing your experience. We're sorry your shipments were delayed, but we're very happy our Customer Care team was able to step in quickly and help. It's wonderful to hear that you're enjoying our hair products, and we truly appreciate your trust in us.

Avaliado com 5 de um total de 5 estrelas

I always love Yves Rocher

I always love Yves Rocher. Great product selection and fast delivery. Thank you

7 de agosto de 2026
Avaliação não solicitada
logotipo da Yves Rocher

Resposta da Yves Rocher

Thank you, Anatoliy! We're so happy you continue to enjoy Yves Rocher, from our product selection to our delivery service. We truly appreciate your support!

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