Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais
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Veja o que dizem as avaliações
I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais
A empresa respondeu
Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais
A empresa respondeu
What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais
Detalhes da empresa
Escrito pela empresa
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Informações de contato
Estados Unidos
- www.yvesrocherusa.com
4,7
Excelente
177 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Five star quality
I have been offering on with this company for way over 20 years, I absolutely love them. Their products are very superb with a lot of higher namebrand quality for pretty reasonable pricing really considering., they are definitely worth it
11 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you so much, Shellie! Your loyalty over the past 20+ years means the world to us. We're honored by your kind words and will continue working hard to provide high-quality botanical beauty at great value.
Love it
Love it! I feel it gives my hair the body it needs since I have very thin hair
11 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Chris! We're so happy your hair is getting the body and volume you were looking for. Thank you for sharing your experience!
I ave used these products multiple ties…
I ave used these products multiple ties over the past 25 years. A bit disappointed to see how "shrinkage" has occurred regarding the size. Certain it iis the same quality
11 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you for your loyalty over the past 25 years, Linda. We're delighted to hear you still enjoy the quality of our products. We also appreciate your feedback regarding the product size, and we'll be sure to share your comments with our team, as customer feedback is incredibly valuable to us.
Resposta da Yves Rocher
Thank you, Letizia! We're delighted to hear you enjoyed both our products and service. We truly appreciate your support!
We have city well water and the…
We have city well water and the Raspberry Vinegar rinse has been a lifesaver! Makes my hair so shiny!!!
10 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Nancy! We're thrilled the Raspberry Vinegar Rinse has become such a game changer for your hair. Enjoy that beautiful shine!
Years ago I found a perfume on Yves…
Years ago I found a perfume on Yves Rocher that apparently they quit carrying. But I found a new fragrance that I really like called "Evidence" it is long-lasting and a really beautiful scent!
6 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Tauni! We're so happy you discovered Comme une Evidence and that it's become a new favorite. We hope it brings you joy every time you wear it!
Just began using this line!
Just began using this line. I pray that it actually does what it says. So far, so good!
10 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Deborah! We're so glad you've had a positive start with our products. We hope they continue to meet and exceed your expectations. We'd love to hear what you think after you've used them a little longer!
I love everything I have ordered, especially the raspberry hair wash
I love everything I have ordered.
4 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Naomi! We're delighted you're enjoying your products, especially the Raspberry Hair Care collection. We truly appreciate your kind review!
Love the Monoi
Love the Monoi! Smells intoxicating, like a tropical escape!
30 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Lekili! We're so happy you're enjoying our Monoï collection. We couldn't agree more, it really does feel like a tropical escape!
Love the oil
Love the oil, shampoo, conditioner & mask! Oh, and body wash!!
1 de junho de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Thank you, Amanda! We're thrilled you're loving so many of our products! It sounds like you've found quite a few favorites. We truly appreciate your support and hope you continue enjoying your Yves Rocher routine.
I absolutely love this product
I absolutely love this product. This the 2nd time I am ordering. The scent is beautiful and the product arrived quickly
29 de maio de 2026
Avaliação não solicitada
I was trying to cancel the subscription
I was trying to reach the customer service for 3 weeks to cancel the subscription; and when I finally reached the customer service, I was told that all my subscriptions are cancelled. However, I still receiving the items that I did not order, and deal with their return. My on line requests send me links that does not have the option that is not available in their link. This is outrages.
20 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Susana,
We are very sorry for the frustration and inconvenience you experienced with your subscription cancellation.
This is not the experience we want for our customers. Our team will review your account carefully and contact you directly to make sure the situation is fully resolved.
Thank you for bringing this to our attention.
Tôi đã bị sản phẩm của các bạn mê hoặc
Tôi đã bị sản phẩm của các bạn mê hoặc, chúng đã làm đôi tay tôi trở nên mềm mại và đôi môi không bao giờ bị nức nẻ tôi yêu thương hiệu Yves Rocher . Tôi đã sử dụng gần 16 năm cho crem dưỡng da tay và son dưỡng môi tôi thật sự yêu chúng , tôi ước ao có điệu kiện tôi sẽ sử dụng thêm sản phẩm chống lảo hoá của các bạn . Tôi yêu mên thương hiệu của câc bạn ♥️
17 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Hoa Hoa,
Thank you so much for your beautiful message and for your loyalty over the past 16 years. We are truly touched to hear how much our hand cream and lip balm have meant to you.
Your support means a lot to us, and we are honored to be part of your daily care routine ♥️
The smell is beautiful!
Easy use of website.
Wonderful product
16 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi,
Thank you for your lovely feedback. We are so happy to hear you enjoy the fragrance and had a smooth experience using our website.
We truly appreciate your support.
Always fast shipping and great products
Ive been a customer of Yves Rocher since 1980 and i love their products!
always fast shipping and great products.
12 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Vickie,
Thank you so much for your incredible loyalty since 1980. We are delighted to hear you continue to enjoy our products and fast shipping after all these years.
Your support truly means the world to us.
I love all products I am buying
I love all products I am buying
11 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Marina,
Thank you for your kind words. We are so happy to hear you are enjoying the products.
We truly appreciate your support.
Thank you for selling in the US now!
The made purchasing in the USA. The fact that I’m paying more than in Canada is not lost to me, but I love the Tendre Moment fragrance, so I tolerate it for now.
10 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Nika,
Thank you for your feedback and for your continued support of the Tendre Moment fragrance. We are happy to hear you can now purchase it more easily in the US.
We truly appreciate your loyalty.
So glad I found YR again
I was looking for a specific haircare product that I used to buy from Yves Rocher a few years ago. The packaging has changed so it took me a while to locate it, but once I did, the product shipped right away. And it is still a fantastic product. I am so glad I found it again.
1 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Marilyn,
Thank you for your lovely feedback. We are so happy to hear you found your favorite product again and that it still meets your expectations.
We truly appreciate your support.
Natural products
Great prices, fast shipping, good natural products. Nice secure packaging is a plus.
4 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Crystal,
Thank you for your kind words. We are glad to hear you enjoy the products, pricing, packaging, and fast shipping.
We truly appreciate your support.
received the Vinaigre Brilliance
I received the viniger shine for hair could not beleive how great it works I am 84 my hair is kind of dull looking even after I use a shine after using this prordut my hair had a beeautiful shine and feel.
1 de maio de 2026
Avaliação não solicitada
Resposta da Yves Rocher
Hi Lois,
Thank you for sharing your experience. We are so happy to hear the Raspberry Vinegar brought such beautiful shine and softness to your hair.
Your feedback truly means a lot to us.
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