Hello Olivia,
We checked our records before replying and we have no order, payment or support conversation matching what you describe.
We would also point out something any reader can verify on this page. This review repeats, almost sentence for sentence, an earlier review posted here on 22 August: the same rating boost with iron guarantees, the same 20 percent win rate drop, the same booster playing worse than random teammates, the same once-a-day copy-paste replies, the same week of waiting, the same claim that we blamed the customer for logging in, and the same refused refund. We do not sell any boost with iron guarantees, and we have never refused a refund to anyone.
If you did order from us, we want to sort it out. Send your order number, purchase date or the email used at checkout to support@xboosty.com and we will review it openly and refund you in full if we made a mistake.
Kind regards,
Support Manager