I was supposed to receive my order June 29th, but here it was July 15th and nothing and no shipping information. I reached out to Customer Service and Nina was right back to me within an hour. Due to... Ver mais
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Veja o que dizem as avaliações
I had been concerned about my order and I reached out by email. I was then contacted by Nina who apologized for the delay. Explained that they have become very busy and are working very hard to get th... Ver mais
When they initially came out, I bought one for my son, and it soon became one of his favorite playthings. He kept returning to it since he was having so much fun with it. It also works well as a party... Ver mais
A empresa respondeu
ordered two boxes on june 5th, I realized they weren't delivered. I reached out to customer service who told me they would be ship the next day. That did not happen. A few weeks went by, and I rea... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Informações de contato
Estados Unidos
- porchpirates.us
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I received my very first box and I…
I received my very first box and I loved what I got. Nice verity. Was definitely worth the money.
I ordered the health and wellness box…
I ordered the health and wellness box and there was nothing in there that was worth having. Some of the stuff you couldn't even get the lid off of and somethings didn't even know what they were for. Got a very cheap set of off brand makeup. I could have went to dollar tree and got what I got for a lot less than what I paid. Lesson learned. I will not believe what I see online about this place no more. And yes it took awhile to get my package.
Best mystery boxes worth it
Amazing mystery boxes. Worth more than what you pay.
Really good boxes
Really good boxes, shipping on the second order was super fast this time. Austin is great, customer support was top notch even on a saturday! five stars!
Really good boxes
Really good boxes, got more than my $300 worth. Wild card box was better than the silver box, had a $800 speaker system inside that was brand new. Took about 4 days to arrive with express shipping so it was worth the $30 extra bucks. Service team was friendly when they reached out to confirm my address. Will buy again.
My first 2 box’s was great
My first 2 box’s was great. I have had other box’s from different ones and these are amazing
Everyone crying just wants a prize, these boxes are legit.
I just received my fourth Porch Pirates Mystery Box order. I feel like a lot of people throw a tantrum because they expect to win a prize on their first box or so, but we WON a brand new PS5. My son is over the moon. Unfortunately, my wife's pink box was destroyed by UPS and it looked like someone had opened it up on the way here. I called Porch Pirates and was able to speak to the owner, Austin, himself! He got me another box on the road right away. It's been about a year since I've been buying from porch pirates, and they're the only mystery box company that actually picks up the phone, handles issues, and cares. I have seen MASSIVE improvements in both the speed of delivery, the customer support and the quality of their boxes. You've earned a subscriber today pirate crew! Thanks for the PS5 :)))
Still never received
Still never received. Since 6/21/26. It’s 7/16/26. It’s supposed to arrive today.

Resposta da Porch Pirates Mystery Boxes
I was supposed to receive my order June…
I was supposed to receive my order June 29th, but here it was July 15th and nothing and no shipping information. I reached out to Customer Service and Nina was right back to me within an hour. Due to the advertising on Facebook, their business has exploded and orders are backed up. She said she would put a priority on mine so that it does get shipped. I told her I thought that may be the case but wanted to make sure I didn't have a real "porch pirate". ☺Nina did a great job and made me feel at ease and may have appreciated my little joke, lol, but maybe not. I was more worried because I am so excited to see what I am going to get!!
Nina in Customer Service is great
Nina in Customer Service is great! Super fast in responding to my inquiry. Looking forward to getting my first box from Porch Pirates!
My order had been delayed but I reached…
My order had been delayed but I reached out to customer service and within minutes Nina was already solving the issue. I really appreciate her prompt response and willingness to get me a resolution fast. Thanks again Nina!
I ordered june 22,2026
I had been concerned about my order and I reached out by email. I was then contacted by Nina who apologized for the delay. Explained that they have become very busy and are working very hard to get the orders out and have happy customers. Nina assured me , my order will be handled soon. I appreciated her quick response. I will do another review after I receive my order. Looking forward to it !
Quick response to my email. Very polite.
Slow in recieving,but Heidi responded to my questions as to why quickly and politely. I look forward to receiving my box.
I haven't gotten my boxes yet .
I haven't gotten my boxes yet .. but I know I will enjoy them when I do get them
Nina was very quick to respond and very…
Nina was very quick to respond and very professional
I ordered a beauty and wellness mystery…
I ordered a beauty and wellness mystery box and thats not what I recieved. Instead I got a bunch of useless temu garbage. Some of the items even appeared used. Lesson learned.

Resposta da Porch Pirates Mystery Boxes
Waste of money
Waste of money! Received cheap temu items and other crap that wasn’t worth anything! I spent $135 and was very disappointed! DO NOT WASTE YOUR MONEY!!!!
Heidi is awesome and so helpful
Heidi is awesome and so helpful! Kind quick responses!
Absolutely awesome people!
Absolutely awesome people!Thank you Heidi
Great customer service …
Great customer service provided by Heidi!! I am super excited to receiving my packages.
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