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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a few watches, which were never delivered. Lost tons of time exchanging emails with their support, who were lying all the time about a ship out, while actually they never did it - logistics co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nice original watch straps, unfortunately you guys are not producing more watch bands or straps, I could buy more and the watches are beautiful Thank you

Avaliado com 1 de um total de 5 estrelas

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de relógios de pulso

Informação fornecida por fontes externas variadas

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

Xeric NASA Chrono

Shopping experience was straight forward. Watch came as advertised and generally good value for the price (with discount code). I love the unique designs and will be keeping an eye out for future releases. As a Purdue Alumni (cradle of astronauts) the NASA Chrono felt like a no brainier for me.

3 de junho de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Jacob! Thanks so much for the review and we're glad you're enjoying the new watch. Reach out anytime for upcoming sales and new models. We're always trying to create fun stuff!

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, delivered quick and look awesome.

30 de maio de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

We are so glad to hear this! Thank you for leaving a review and supporting our small business, Bruce!

Avaliado com 5 de um total de 5 estrelas

Exceed my expectations

Wasn't expecting the build quality to shine, but it already exceed my expectation with this price point with its quality. Great unboxing experience 10/10

13 de maio de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Wow! That's fabulous! Thank you so much for the amazing review and we are glad you are happy! Thank you for your business and support.

Avaliado com 1 de um total de 5 estrelas

Keine Infornation bzw stark…

Keine Infornation bzw stark irreführende Infos auf der Homepage dass der Leuchteffekt der NASA Uhr nur auftritt wenn er vorher geladen wird. Antwort des customer Service war, dass man sich vorher hätte informieren können und man umtauschen kann wenn alles unberührt sei. Finde ich für den Preis sehr unkulant.

20 de março de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello Marc, Please note that Xeric.com is not the manufacturer of Superluminova paint. However, many brands do use their material on watch dials to provide a temporary glowing effect. This luminous material does require initial charge through UV lighting. Our team is always happy to provide additional information if you have questions about any products and materials. If you are not satisfied with your purchase, you are welcome to return it directly through our site!

Avaliado com 5 de um total de 5 estrelas

The Vendetta X Automatic Brown Rosewood…

The Vendetta X Automatic Brown Rosewood was a gift for a friend that loves watches. They just got it yesterday and loved it due to the unique design.

14 de março de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you so much for shopping with us! What a thoughtful gift! We hope your friend is enjoying their new timepiece!

Avaliado com 1 de um total de 5 estrelas

XERIC no support

Bonjour,
J'ai acheté deux montres automatiques NASA et Vendetta ( 1000€) = que des PROBLEMES.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
Apres les problèmes de livraison maintenant j'ai un PROBLEME de service avec XERIC.
cela fait un an que la vendetta est en service apres vente chez le partenaire de XERIC = Times Ticking
ils ont d'abord perdu la montre mais ne l'ont pas dit et maintenant ils sont perdu la pièce de rechange et Xeric ne veut pas résoudre le problème avec Times Ticking, son partenaire de réparation. Car Xeric ne fait pas de réparation ni de services apres vente : ils vendent les pièces à Times Ticking.
La situation est bloquée depuis un an. Xeric dit que c'est la faute de Times Ticking. Times Ticking dit que xeric n'a pas envoyé la pièce.
et moi j'ai pas de montre.
le bracelet en tissus de la montre NASA est tres vite devenu impropre, je ne peux plus l'utiliser, je vais changer dans mon pays.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
C'est dommage car le service commercial était très efficace pour vendre, mais après il n'y a aucun support.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello Juju- We are sorry to hear that there was an issue with your repair. Please note that our repair center is a third party business, so our CS service staff do not have access to their repair details. I do hope they were able to connect you to the repair center and fix the issue.

Avaliado com 5 de um total de 5 estrelas

Inverter II is great improvement

Most importantly unlike Inverter I this watch sits nicely on your wrist because it does not have a curved back. The weight is conveniently spinning when you make the gesture to look at the time (ironically the time is on the side). Happy with the purchase, i think xeric as a company is moving in the right direction. The watches are very fairly priced, absolutely worth the money. I kept wearing Vendetta II even though i had much more expensive watches.

22 de janeiro de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you so much for your feedback! We're glad to hear you are enjoying the newest Invertor! I hope you will join us next week when we launch the Retrograde on Kickstarter!

Avaliado com 3 de um total de 5 estrelas

I like the uniqueness of the watches

I like the uniqueness of the watches, but the delivery of watches and bands is extremely slow.

16 de janeiro de 2025
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Gary! Thank you for your review! We do also offer expedited shipping on the website if you ever need items faster! I do hope you are enjoy your items regardless and we appreciate your business!

Avaliado com 3 de um total de 5 estrelas

okay for being made in China

I liked the shipping and packaging. I also liked the watch I picked out.

I did not like the mystery watch or the return process for the mystery watch (... still waiting to hear back).

I also really do not like that these are advertised as American top quality watches but are actually made in China.

11 de outubro de 2024
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello Milar! Thank you for your feedback. Please note that we do not advertise American made watches on our website. There are some watches that do have American made movements, like our Apollo 15 collection. All assembly for our watches is still done outside the US, to keep our pricing more affordable for our customers. If you have any additional questions, you can always reach out to contact@xeric.com.

For mystery items, they are non-refundable but can be returned for store credit. A $25 restocking fee will be deducted. This information can be found directly on our website. https://www.xeric.com/a/returns

Avaliado com 5 de um total de 5 estrelas

Great experience

I have a love of space and horology, so the Xeric Trappist-1 automatic was a perfect purchase for me. The quartz version was one of my first real watches, and the automatic version is something I'm thrilled to have. I wish the movement had hacking, but that's about my only complaint. Beautiful watch, quick shipping — can't go wrong.

20 de setembro de 2024
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hey Louis! We love the Trappist 1. It was a huge success, and we are so glad you are enjoying the timepiece. Thank you so much for your feedback and review!

Avaliado com 5 de um total de 5 estrelas

Super schöne Uhr in sehr guter…

Super schöne Uhr in sehr guter Qualität. Lieferung früher wie gedacht. Sicher verpackt und die Uhr zusätzlich in Folie. Einfach zu wechselnde Bänder.
Leider nach einem Tag defekt. Der geplante Umtausch ging schief. Am Ende hatte ich einhundert Euro weniger und keine Uhr.

24 de agosto de 2024
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thank you so much for your review. We are glad to hear the item arrived quickly and safely. We hope you enjoy if for many years to come.

Avaliado com 2 de um total de 5 estrelas

Not worth the money

Bought the Apollo 15 watch a few years back and have only really had a bad experience with it. To start with after 1 year I had to send it back due to it not keeping time at all well. Now the strap has completely broken after only 1 year of total continuous use. For the price I paid (around $500 you really don't get a product which is worth this price point) I would spend your money elsewhere.

20 de agosto de 2024
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Hello James! We are sorry to hear about your strap! Most leather straps can last between 6 months up to several years, depending on the use and wear. If you do have any repair needs, you are still able to send the item to our repair center after the 1 year warranty is up. They would be happy to provide you with any quotes.

Avaliado com 5 de um total de 5 estrelas

Perfect as whished

This extraordinary watch was perfect present for my son, who is very interested in space exploration. The parcel arrived well packed and rather quickly. So I am completely satisfied and glad about the purchase. Thanks for all.

11 de junho de 2024
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

We are so glad that your son loved this! Thank you so much for shopping with us and leaving a review!

Avaliado com 5 de um total de 5 estrelas

I found it very easy to search for the…

I found it very easy to search for the model watch I wanted on the website. I was able to order the watch I wanted and it came well packaged and quickly. I’m really enjoying this watch.

1 de abril de 2024
Avaliação não solicitada
logotipo da XERIC WATCHES

Resposta de XERIC WATCHES

Thanks Kyle! We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Good company great watches

What made my experience great is that at first i made a mistake with the shipping on my part . But after some contact with the support and waiting patiently it al got resolved. I was able to get my money back and buy the watches i ordered again and when they arrived it was worth the long wait because they are beautiful. I almost instantly ordered 2 more .

30 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I really like this watch

I really like this watch. The quality and attention to detail is top notch. The uv light that came with the watch to charge the glowing bits was weak, needs a new battery, but it’s a nice touch that one is added in case you don’t already have one. The packaging is great. Nice zippered hardshell case assures your watch survives shipping.

15 de fevereiro de 2024
Avaliação não solicitada

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