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XX20 SportsAvaliações 

74
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O TrustScore é 4 de um total de 5

4,0

Loja de artigos esportivos
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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The waterproof i ordered, Medium size, had sleeves that were far too short and, for a waterproof, was too tight. Not sure which country's medium size you use. Will need to order a large waterpr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought 2 shirts for my husband. Prompt delivery and easy to contact if needed with a quick response. Really pleased with the quality and fit, however one had a tiny flaw, but that issue was quickly re... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Waited 5 weeks and still waiting for my windbreaker top,but the items I have received are good,just a shame about length of time and not having all my order.

Avaliado com 5 de um total de 5 estrelas

Was looking to buy a set of Henselite Tiger size 3, in the new Jaffa Slice, limited edition. Tried several bowls retailers. Contacted Peter at xx/20 bowls. Within a couple of days I had a set deliver... Ver mais

Detalhes da empresa

  1. Loja de artigos esportivos

Escrito pela empresa

XX20 Sports is a dynamic sportswear brand specialising in high-performance apparel for athletes and teams. With innovative designs, cutting-edge fabrics, and a commitment to quality, XX20 Sports delivers stylish and functional gear for all levels of competition. From custom teamwear to signature collections, we help athletes look and perform their best. #XX20Sports

Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

74 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(74)

56 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

The waterproof i ordered

The waterproof i ordered, Medium size, had sleeves that were far too short and, for a waterproof, was too tight. Not sure which country's medium size you use. Will need to order a large waterproof in future which I never do in the UK shops.
Shorts supplied were ideal for a medium size.
Delivery timescale is far too long and took 3 days more than the 4-6 weeks quoted. Really need to get that down to the 4 weeks or less.

18 de maio de 2026
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Resposta da XX20 Sports

Hi Stuart,

Thanks for the review, we do hope that your waterproof was made to the size guide supplied on our website and to the club when we setup the club shop, could you kindly check as if it has not been we are more than happy to have this changed for you. As we do not have minimum order quanties we cannot operate on a time scale of less than 4 - 6 weeks for custom made items, all of our club clothing is made to order. We would much rather deliver in this timeframe than insist that clubs have minimum orders before we can process, this way members can buy individual items are their choosing. We hope you have a great season and if you can get back to us on the measurement if its not correct.

Avaliado com 1 de um total de 5 estrelas

I was sent a second hand jacket after…

I was sent a second hand jacket after waiting for two months. Have tried to contact them several times and keft messages with no reply. Disgraceful service!

25 de maio de 2026
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Resposta da XX20 Sports

Keith

This is untrue as had as we can tell - We have had no contact from you at all via email. You ordered a custom made product on 15th of April, which clearly states on website: "Pre Order: We aim to ship this item to you within 4-6 Weeks" and ordered in a size which is not kept in stock so was made to order. If you would like to email us and make contact with to allow us to look at this for you then we will. We categorically deny ever sending a customer a second hand product.

Avaliado com 5 de um total de 5 estrelas

Bought 2 shirts for my husband

Bought 2 shirts for my husband. Prompt delivery and easy to contact if needed with a quick response. Really pleased with the quality and fit, however one had a tiny flaw, but that issue was quickly resolved. Have since made another purchase. Would highly recommend.

12 de maio de 2026
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Resposta da XX20 Sports

Many thanks

Avaliado com 3 de um total de 5 estrelas

The unisex sizing not for female figure

The unisex sizing is not really suitable for the female figure - unflattering and too long.
Quality seems good.

18 de maio de 2026
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Resposta da XX20 Sports

Hi Thanks for the review - Unfortunatley your club has not asked us to make a Ladies Cut top available. If you club wishes this to be available please ask the club contact to get in touch and we can add to the club shop.

Avaliado com 2 de um total de 5 estrelas

Different Expectations

There was a wrong order issue and my and their view of how to resolve differed.
Order eventually fulfilled maybe not my expectations!

15 de maio de 2026
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Resposta da XX20 Sports

Dear Mr. Cochrane,

Thank you for your review.

We fully acknowledge that a human error resulted in the incorrect postage label being attached to your parcel, and we apologised for this immediately on the day of dispatch. We contacted you by both telephone and email as soon as the issue was identified, the day of original dispatch, dispatched the correct parcel within 24 hours via recorded delivery, and refunded your postage costs the same day for returning the incorrectly labeled parcel.

What we are unclear on is how our efforts to resolve the matter fell short in your view, as every reasonable step on our side was taken promptly and transparently.

Your main concern then became Royal Mail’s delivery timeframe, which unfortunately is outside of our control. As advised, only the recipient can directly liaise with their local delivery office regarding delays specific to their address and delivery route. While we appreciate the frustration caused by the courier delay, it is unfair to suggest we were unwilling to resolve the matter when we acted immediately, maintained communication throughout, and covered the associated costs ourselves.

We always accept responsibility where it is due, which we did here from the outset, but equally it is important that the circumstances are represented fairly.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. I ordered a couple of items that were too big and after sending them back, exchange was with me in 2 days.

5 de maio de 2026
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Resposta da XX20 Sports

Many thanks Brian.

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