yachting.com Avaliações 

630
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

This year was our fourth time booking a boat with yachting.com and we never had any problems with the chartered boats. But this year we first complained about the technical state and cleanline... Ver mais

Avaliado com 3 de um total de 5 estrelas

nesporné znalosti školícího, trošku problém s tím je předat dál - špatný time management, skákání z jednoho tématu do druhého slíbili po školení poskytnout záznam z online školení - prezentace, vide... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Dosť slabý servis na Yachting.com , iba ak treba zaplatiť , ak treba niečo riešiť navyše prípadne vrátiť peniaze , tak už je to problém ! *Angelina charter v ACI Trogir je na vysokej úrovni , per... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bardzo niska jakość obsługi. Po dokonaniu rezerwacji na stronie próbowali podnieść cenę o 150 e. Trzeba było wyjasniac i udowadniac własciwa cene czarteru. Na miejscu okazało się , że jacht był bardzo... Ver mais

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

THE LEADING GLOBAL BOAT RENTAL Sail off into the great blue yonder with the leading yacht charter company, providing sailboats, catamarans, motor boats and much more. Choose from 15,000 boats worldwide and enjoy your holidays with a reliable partner with years of experience under its belt. Are you in? Head to our website: www.yachting.com


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

630 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

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2,7

Todas as avaliações

(630)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience ! I totally recommend yachting.com for your sailing adventures!

21 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello dear, thank you very much for lovely feedback. As you are one of our frequent clients, we appreciate it even more and its always pleasure to welcome you on board! :) kind regards, yachting.com

Avaliado com 5 de um total de 5 estrelas

Great great great....

21 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello dear, thank you for short, but great great great review. We are looking forward to welcome you next time on board. :) kind regards, team yachting.com

Avaliado com 4 de um total de 5 estrelas

I had a good experience with courses…

I had a good experience with courses organized by Yachting.com. Regarding theory all was good, except for "weather part" which was completely different to the exam.
Regarding the practical course, we were "trained" by Lea Princova, please change this instructor for future. We did very little during the course, we were sailing MAX 3 hours a day, majority of our questions was without answer. We got no course for sailing. For question where we are going we got answer "there" with finger pointing somewhere ahead of us. We got no information about where the safety staff such as life vests or harnesses is stored. No proper info about manipulation with electricity equipment, motor etc. This instructor seriously damaged the experience for us and taught us very little, which I am very sorry for as we could use the week much much better.
Thanks,
Iveta Hornackova

17 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello dear, thank you very much for your feedback. You were already in touch with us also via e-mail regarding this matter and we would like to ensure you again, that we took it into consideration and we no longer cooperate with this instructor. Hopefully your next yachting experience with us will be without any troubles. Looking forward to welcome you on board! :) kind regards, yachting.com

Avaliado com 5 de um total de 5 estrelas

Buchung 2021 Griechenland

Hervorragende und persönliche Unterstützung, immer erreichbar, schnelle Antworten auf meine Fragen. Bin mit dem Service sehr zufrieden und würde auch 2022 gerne wieder bei Yachting.com buchen!

14 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Vielen Dank für eine schöne Bewertung. Wir freuen uns schon auf Ihre nächste Reise! :) Team yachting.com

Avaliado com 5 de um total de 5 estrelas

Great services

Great services, all process digitalized.Very fast response.

14 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Thank you for your review, we are happy that you were satisfied. Team yachting.com :)

Avaliado com 5 de um total de 5 estrelas

Spokojenost

Spokojenost. Bezproblémový průběh rezervace i dovolené, můžu doporučit. Paní se snažila vyjít nám vstříc a sehnat všechny možné informace. Ochotná, profesionální. Nemám co vytknout.

13 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hezký den přeji, moc děkujeme za pěkné hodnocení. Zůstáváme k dispozici i pro příště. :) Tým yachting.com

Avaliado com 5 de um total de 5 estrelas

Porucha na motoru lodě

Dva dny před vyplutím se porouchala naše objednaná loď a vyplutí v našem termínu nebylo možné. Společnost však operativně nabídla jinou loď a vše proběhlo v naprostém pořádku a v termínu. Plavba byla skvělá, i když loď byla trochu starší a občas došlo k nějaké poruše, plavbu jsme si moc užili.

13 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Jsme moc rádi, že jste byli s našimi službami spokojeni a že jste si plavbu užili! :) Vás tým yachting.com

Avaliado com 5 de um total de 5 estrelas

Děkuji moc

Děkuji moc, byla to nádherná dovolená.

12 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Děkujeme Vám za recenzi, jsme moc rádi, že jste si dovolenou užili! Tým yachting.com :)

Avaliado com 2 de um total de 5 estrelas

Bad beginning and Good final experience

Bad beginning and Good final experience

It was very difficult to receive answers from our contact at yachting.com, specially by whatsapp (never reply or late replies), that difficulted our planning (we were first time travelers using a boat).

Fortunately some days before our departure we received a direct contact from the supplier and the communication was good.

The rental went well. Great skipper and a good boat!

12 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello, thank you for your feedback. We communicate mainly via phone and email and our Sales colleagues replies on the whatsup too. We recommend to call or email us in the future. We are sending all needed documents about marina and the boat via email in advance. We are glad your charter went well and we hope you will have a better experience next time. Have a nice day, yachting.com

Avaliado com 3 de um total de 5 estrelas

Unfortunately no one is on the hotline…

Unfortunately no one is on the hotline on Saturday after 7 pm - the day you check in the boat and some discrepancies need to be resolved ...

7 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello, thank you for your review. We are available from 8-12 and from 15-19 on Saturdays – as onboarding is usually at 17 o’clock. If there is any assistence needed we always recommend to contact base manager directly. Our clients receive contact on the base manager and the emergency contact in advance in base info. Thank you, have a nice day! Yachting.com

Avaliado com 5 de um total de 5 estrelas

Vše bylo perfektní

Vše bylo perfektní, skipper super, předal nám spousty nových zkušeností. Z celého srdce můžeme praktický kurz doporučit :)

6 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Jsme moc rádi, že se Vám náš kurz líbil a že jste byli s naším skipperem spokojeni :). Tým yachting.com

Avaliado com 2 de um total de 5 estrelas

Chyběli mi informace

Chyběli mi informace. Nedostatečné informace byly hlavně:
- potvrzení plateb - chodily mi upomínky, ač jsem již dávno zaplatil
- Crew list - chodily mi upomínky, ač jsem již měl potvrzení o zadání crew listu, nakonec v charteru crew list nebyl a musel jsem ho znovu vyplnit na místě.
- Chyběli informace o maríně, charteru.

Vaše služby vnímám jako velmi zhoršující se kvalitativně. Zvažuji změnu dodavatele.

1 de julho de 2021
logotipo da yachting.com

Resposta da yachting.com

Dobrý den, za automatické upomínky plateb se omlouváme, již jsme s vývojáři opravili. Crew list vždy posíláme charterové společnosti jakmile je kompletní. Pokud kompletní není, zašleme i rozpracovaný, a to těsně před charterem. Informace o lodi a marině zasíláme v předstihu na email. Je nám líto Vaší zkušenosti, uděláme v budoucnu vše pro to, aby se neopakovala. Tým yachting.com

Avaliado com 2 de um total de 5 estrelas

I ended up communicating about my…

I ended up communicating about my charter with unskilled support department without a telephone number or any name responsible. This is not how I imagine a professional service.

30 de junho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello, every client has a direct phone number on their assigned Sales assistant. Specific questions about your charter are usually solved by those colleagues. Our support team works on the infoline – the number is on our website. We are seeking an answers for specific questions in charter companies. We regret your experience and hope it will not repeat in the future. Have a nice day, yachting.com

Avaliado com 5 de um total de 5 estrelas

Praktický kurz v Chorvatsku

Kurz v plné šíři splnil mé očekávání. Byl intenzivní a umožnil nám si zažít a zautomatizovat většinu dovedností, které jsou vyžadovány. Ještě jednou moc děkuji kapitánce Ivance Satkové.

Marek Waldhauser

29 de junho de 2021
Avaliado com 3 de um total de 5 estrelas

When returning the boat to the charter…

When returning the boat to the charter company, a loose railing was found and payment of EUR 250 was required. We contacted yachting.com because we did not damage anything, but we still had to pay the required price, yachting. com didn't help us.

28 de junho de 2021
Avaliado com 1 de um total de 5 estrelas

The most expensive and faulty ship (3…

The most expensive and faulty ship (3 years old - broken fenders, ripped bumpers ... we were ashamed to use it), which we have rented for the last 20 years. With Le Boat never again. Due to repairs, we could not use the ship 1 all day and another half day to sail. No apology in the shipyard, no compensation .... From the 4th day we had to open the engine compartment every day and clean the filters !!! Sometimes twice a day!
At the upper rudder, oil flowed on the floor for 9 days - the mechanic told us that it is okay to wipe it off .... not to mention a non-functional shower and air conditioning ...
crew of Horizon 4, Hesse 9. - 19.6.

26 de junho de 2021
logotipo da yachting.com

Resposta da yachting.com

Hello, this needs to be communicated with the charter company directly. We can help to address your complains directly to that company and communicate on behalf of you. Charter company will consider complains and issue the compensation for the charter. We are ready to assist. Yachting.com

Avaliado com 5 de um total de 5 estrelas

For the first time I rode a boat on a…

For the first time I rode a boat on a flashlight (Minueto eletrik). We had to pay attention to its charging and turn off unnecessary appliances in time. Acceleration was weaker than motor boats. The boat was very well equipped and provided the participants with a beautiful experience.

23 de junho de 2021

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