Yao Secret Avaliações 

169
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have used the products for a while and like them. But then they sent me the wrong item and I needed to contact their customer services. Their customer services is non-existent. This pr... Ver mais

Avaliado com 1 de um total de 5 estrelas

Yao secrets, de producten zijn prima. Helaas begin er niet aan je krijgt ongevraagd bestellingen thuis. Elke maand sturen ze automatisch producten af en halen het geld via paypal van je rekening af. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Where have these fermented rice water bars been all my life?! Just a quick lather transforms my dry, frizzy coils with each wash. Now I flaunt the softest, bounciest curls that gleam with health thank... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have a subscription to the shampoo bars. It has been the best product for my hair type - fine, straight, asian hair. I find my scalp health is better and my hair is much healthier with less breakage... Ver mais

Detalhes da empresa

  1. Loja de produtos para cabelo

Escrito pela empresa

Yao Secret is dedicated to improving and maintaining healthy hair by way of cultural tradition. Inspired by the Red Yao Tribe, bringing you handcrafted natural hair care products made with ritually-prepared rice water in the Longji Rice Terraces.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,8

Todas as avaliações

(169)

16 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Great hair care but conditioner didn't last long

Really good shampoo and conditioner. Made my hair feel really healthy, full and shiny and strong.
BUT the conditioner bar did not last long at all, maybe 3 weeks using it 2-3 times a week. Don't know why. The shampoo bar is lasting much longer.
Also shipped from China so took a couple of weeks to arrive.

1 de setembro de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for your feedback, Elin! We're excited to know that our bars have made your hair better!

For the conditioner bar, we recommend you to use it with the foaming net to make the bar last longer, you can check out our Yao Secret bar instructions video here: https://www.youtube.com/watch?v=ipSmZF04J3A

Our shipping time is around 5 days for EU countries, for our UK customers, the shipping time is usually around 10 days.

Avaliado com 4 de um total de 5 estrelas

One of the Best shampoo bar

I have a typical Asian hair, a little frizzy and dry at the end This is my first time using a shampoo bar. I was skeptic about it at first. after using approx. 2 mths
I can see results! Though I don’t see any difference in length (maybe cause I stare it at everyday) but hair texture feels different feels soft, my ends doesn’t look as dry as before
Though I really wish it was slightly scented, maybe a refreshing scent?Wishful thoughts
Anyways! One of the best shampoo bar ever! Will recommend to my friends! (Provided they don’t mind using a bar)

19 de agosto de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for your feedback, Melissa! We're glad to know that you're seeing a change in your hair.
Beside the no scent bars we have now, we are thinking about coming up with some scented bar options in the near future! We hope your friends will also like our bars.

Avaliado com 5 de um total de 5 estrelas

A gentle touch to my hair

I'm very satisfied by the shampoo and conditioner. It's very delicate on my hair and I can feel the effect of the genuine natural ingredients. I hope this shampoo will make my hair stronger because of my alopecia. I was just a bit disappointed by the dimension of the bars, I was expecting something bigger for the price proposed.

17 de agosto de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for sharing your experience with us! Our bars can last around 30-40 washes, which is very similar to shampoo/conditioner in bottles.

Avaliado com 4 de um total de 5 estrelas

I am very happy with the Shampoo but…the conditioner bar fell apart with the first usage.

I am very happy with the Shampoo but the Conditioner bar fell apart with the first usage and I now have it in a jar.
After using both products, I must admit that my hair felt Wonderful.
Appity about the Conditioning bar.

31 de julho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you for sharing your experience with us, Caroline! We're super excited to know that our bars worked great on your hair. We deeply apologize for what happened to your conditioner bar. Our customer support team has already contacted you regarding the conditioner issue via email, your experience means everything to us.

Avaliado com 5 de um total de 5 estrelas

Chef Kiss

After my first wash using Yao shampoo bar, I was completely amazed! My hair looks so shinny and it feels so soft on my hand. I was brushing my hair with a *O* expression on my face. Definitely will always use this.

19 de julho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thanks for sharing your experience with us, your satisfaction is always our priority!

Avaliado com 5 de um total de 5 estrelas

Love it

Lovely product and easy to use on long, fine hair. leaves weightless feeling and great hydration

19 de julho de 2022
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Great shampoo!

I bought the shampoo and it is amazing. I used to have dandruff problems using regular shampoo and thank to this product I don´t have it anymore. Really good!

3 de julho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for your feedback, Tomy!

Avaliado com 5 de um total de 5 estrelas

Great products!

Shampoo is great! Only in one use you could see the difference. Easy to use and perfect if you are a traveler, not need to check it in. Conditioner is also good, makes my hair smooth. Love it! It was my first time using this kind of product and I'll definitely recommend it! The staff are really nice and patient!

3 de julho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for your feedback, Alexandra!

Avaliado com 5 de um total de 5 estrelas

Great!

I'm really happy I discovered Yao Secret. I do think it is a bit expensive, for a student's budget especially, but so far I've had great results from the shampoo and conditioner bar. The conditioner one is a little bit more difficult to use because I find only a little product seems to come off when you rub it between your hands with warm water, and it quickly crumbles. However my hair becomes really clean, soft and shiny so I love them nonetheless. I also really love the idea of supporting such a local small business, with a beautiful cultural tradition.

30 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you for your feedback Eva! We've improved our conditioner bar recently to make it more durable, the new bars will be released soon, your experience is always our priority!

Avaliado com 5 de um total de 5 estrelas

Just amazing!

Just amazing!! I’ve been using these bars for a couple of months and the difference in my hair is REAL! It’s so soft and healthy! Hands down the best hair products I’ve used!

23 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you for sharing your experience with us, Ayla!

Avaliado com 5 de um total de 5 estrelas

Best shampoo ive ever used!

Ive been trying several shampoo bars for the last few years and it felt like my hair was never clean or vibrant like it used to be with liquid shampoo. Finding Yao was a blessing my hair is happy again and even better results than liquid shampoo.

22 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for the compliment!

Avaliado com 5 de um total de 5 estrelas

I love this products

I love this products! My hair is silky shining and after a month I noticed already that it got thicker.. I ordered again the shampoo and the conditioner. You just have to be patient, because the shipping took 3 weeks…

22 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Hi Lou, thank you for sharing your feedback. For non-Eu countries in Europe, the shipping time is a bit longer due to custom clearance, we are working on building a new warehouse now to speed up the delivery process.

Avaliado com 5 de um total de 5 estrelas

Super service client.

Super service client.
Produits bien emballés - packaging soignée - le shampoing mousse très bien.
Je suis ravie

12 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Merci beaucoup d'avoir partagé votre expérience avec nous!

Avaliado com 5 de um total de 5 estrelas

Amazing

From the first time I used the shampoo and conditioner, the change was immediate. Removes excess oil from the scalp and leaves hair soft for several days. It's been 4 days and my hair still looks and feels clean. I recommend it 100%

6 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you for your feedback, Maria!

Avaliado com 5 de um total de 5 estrelas

Just received my bars last week and it…

Just received my bars last week and it was my first time using shampoo bars so I didn't really know what to expect.
I have to say the shampoo was really gentle on my scalp and the conditioner bar did a really good job of detangling my hair.
It came with a foaming net which made the bars super easy to use and is really handy for traveling.
I have wavy, colour treated hair which usually tends to be on the dry side, but not anymore!
For now my hair feels smooth and moisturized so I think I'll stick with the bars and continue to observe the results. :)

2 de junho de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you for sharing your experience with us, Angel!

Avaliado com 2 de um total de 5 estrelas

Shampoo lovely, conditioner is not

The shampoo bar i have no complaints with, it left my hair nice and soft. But the conditioner bar was a waste of money. It did not lather at all, no matter how much water I ran it under, none of the product would come off on my hands or hair. It then broke in half when I tried again the next day and after that its just crumbled apart and completely unusable. Very disappointed considering how much it cost.

Adding an edit as I cannot reply to their response. The conditioner bar still broke apart and crumbled down to nothing... none of the product came off on my hair at all so unfortunately I still stand by the fact that it didn't do what it should

19 de maio de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Hi Rachel, thank you for sharing your experience with us. We're glad that you like our shampoo bar, as for the conditioner bar, it works just like liquid conditioner, it doesn't lather. You need to rinse it water, then rub it gently to create a creamy conditioning liquid, then apply it on your hair.

Avaliado com 2 de um total de 5 estrelas

I would not recommend this product

I would not recommend this product. Not only did it not improve the quality of my hair but it didn’t even wash or condition it well. The shampoo bar barely made enough lather for me to actually feel like it was cleaning my hair and the conditioner didn’t work well either. The conditioner bar crumbled as soon as I touched it and left clumps of un-dissolved conditioner all through my hair. After I dried my hair it was limp and greasy looking on the top and dry at the ends. Despite this I kept using for a couple of weeks in the hope my hair would adjust however it never delivered any of the promised results. Also I had to keep the crumbs of the conditioner in a jar in order to keep using it as otherwise there would have been nothing left to use.
Update in response to seller: I have no idea what the foaming net you are referring to is I received the two bars of soap in individual boxes and that was it. No nets no instructions.

19 de maio de 2022
logotipo da Yao Secret

Resposta da Yao Secret

Hi Lucy,

We are sorry to know that our bars didn't work for your hair. If you use both two bars with the free foaming nets that came with them, it will be easier to use them. The shampoo bar can lather quite well, you just need to use a bit of water, then gently rub it until it foams, then apply the foam to your hair. As for the conditioner, the foaming net is able to hold it well when you rinse water to it, you need to rub the conditioner bar until it makes some creamy liquid, then apply it to your hair.
Update for customer: each order comes with a white foaming net, there's an instruction video on the product page: https://yaosecret.com/collections/all-products/products/yao-hair-therapy-kit

Avaliado com 5 de um total de 5 estrelas

Amazing product

Amazing product, even came with complimentary mesh bags for efficient storage and use, great packaging and has left my hair the best it’s ever been! I usually use brands such as joico, matrix and kerastase. This surprised me amazingly and for half the price of the more expensive products it’s really worth the money, would 100% recommend this product. And the way this brand supports the indigenous community and works with them has helped solidify that it’s my new go to shampoo and conditioner, don’t get me started of the eco friendly packaging ;)

18 de maio de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you very much for sharing your experience with us, Shannan!

Avaliado com 5 de um total de 5 estrelas

Interesting product, surprisingly good

Received the bars and I used it for two consecutive nights last week and here are my thoughts so far:

I used a foaming net and the shampoo lathers and foam quite well. The foam feels smooth and rich when I used it, and my hair does feel quite clean after wash. Conditioner is rather crumbly, but less so when wet with water. I find the conditioner slightly hard to use, and it also feels like it didn't smooth out my hair to my liking in the shower.

What surprised me though, is after I blow dry my hair - it's actually not as knotty compared to my regular routine, and even when I wake up the next day, my hair feels nice and smooth (it usually tangles quite a bit overnight).

Will continue using the bars and observe long term effects, happy with the products so far.

16 de maio de 2022
Avaliação não solicitada
logotipo da Yao Secret

Resposta da Yao Secret

Thank you for sharing your experience with us, Melissa!

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