yard-o-led.com Avaliações 449

With a luxury product, comes luxury service
The Yard O Led storefront is well designed shop with a dedicated display floor with room to test their pens and pencils and an upstairs fit for hosting and small events. The service from the staff was top notch and above and beyond what I expected!
I reached out a few weeks in advance as part of a larger trip to London and was able to ensure they had the two pens I wanted to see in person with the right nib size available. I purchased a Grand in the Victorian Style and the craftsmanship is spectacular. A lifelong keepsake!

Amazing customer service and quickly fixed my pencil. It looks so beautiful again.
So pleased

Had what I wanted and divered very qui kly. Excellent product and service.

Excellent customer service. Beautiful product and the packaging made the gift very special.

In terms of delivery time, my experience was very good. In just a week I had my pen at home. Thank you for that.
With respect to the performance of the pen itself, I don´t quite find it that good. The flow of ink is irregular and the writing experience not up to the level such an expensive and otherwise carefully crafted pen should deliver.
The pen, however is a true piece of art in its craftsmanship.
I´ll wait to see if what is most important, that is its writing performance gets better. Otherwise I´ll see whether I return it or not.

Fast service'
Plasti wrapping of leather sleev--- not impressive

I couldn’t be more satisfied with my purchases of the Yard-O-Led Viceroy Grand Victorian and Year of The Snake. They are not only an exceptional writing instruments, but also a meticulously crafted works of art. From the intricate hand-chasing to the flawless fit and finish, every detail reflects the enduring mastery of traditional British silversmithing. These pens stand as both functional tools and a timeless testament to craftsmanship.

Excellent customer service, very responsive and helpful.

Convenient location and very friendly service

Very helpful service at their new boutique near Piccadilly. This is a great business with top class and unique products - made in the UK.

Ink is not flowing. Tip does not feel smooth. Inconsistent ink flow.

I am thinking of returning.

Ordering from Mexico (when the packages goes through the US is extremely expensive). The USA is now charging unreasonable amounts of importing fees. It was approximately 40% more of fees.

Easy to navigate website with quick ordering. Delivery was within a couple of days. Pencil refills were intact as well packaged.

Rudy took the time to talk through the options, designs and brand heritage. A lovey brand, with the added bonus of knowing the stunning pen I chose was made by hand in Birmingham.

Excellent customer experience. Thank you Yard-O-Led

I wanted to take a moment to share how pleased I am with my experience with this company. Their customer service is truly amazing. From the beginning, they were attentive, helpful, and genuinely committed to making sure everything went smoothly.

My pen arrived on time, and the craftsmanship is absolutely beautiful. Knowing that it was made by hand makes it even more special to me. The quality, design, and attention to detail are truly impressive.

What stands out the most is their dedication to their customers. They take the time to answer questions and do their best to make things happen. That level of care gives me confidence as a customer and makes me feel secure about my purchases.

To me, a great company is not only about selling a product, but about the people behind it,the talented and hardworking team whose passion and craftsmanship bring those creations to life. This company truly reflects those values.

I’m extremely pleased with my order and look forward to placing future orders with them.

If you want a wonderful piece of art and a fantastic writer, buy your fountain pen here. Bought the victorian pocket and it arrived within a couple of days.

Geweldig, potlood was mooi verpakt. Bestellingen goed te volgen. Kreeg ook steeds een mailtje van Yard O Led als er een update was met betrekking tot de bestelling

Great service from Rudy and Molly, detailed knowledge of products and following by return

Very helpful and friendly people in the shop.

Welcoming staff, very relaxed and some beautiful pens. Coffee nice too!

Lovely pen… great staff to deal with.Polite, extremely helpful and such great service.