Yeye Mi Avaliações 

122
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Best wrap I've ever worn. Versatile - big enough to wear in lots of different ways but light enough that it can be folded to quite a narrow band without being bulky or uncomfortably hot, and with enou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing quality products! I love how the bonnets are satin (thus gentle on our natural hair) but still showcase and celebrate our cultural prints. Adjustable, reversible and secure! I have the mummy a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Originally 3 stars: I received 3 out of 4 orders. It will be a month that I'm still waiting for this black headwrap. Clearly something happened and I didn't receive it, I was told I'd get a replace... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quality of scarves 10/10, customer service 10/10 (thank you Abi for prompt response). Only thing I would do differently when ordering next time is make sure I select tracked delivery. Overall satisfie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios de Moda

Escrito pela empresa

Afro-wellness and self-care brand, delivering innovative tools and accessories to help people better care for their textured hair. Specialising, in headscarves, bonnets, showercaps and much more.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

122 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(122)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 Star. Excellent customer service

This business has been very attentive and they have excellent customer service. My package was lost by my post office for over a year, but I still got my order and the products are top quality. I suggest ordering from them.

14 de julho de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Thank you for your patience and supporting our brand - enjoy Chloe, you're wonderful!

Avaliado com 4 de um total de 5 estrelas

I received 3 out of 4 orders

Originally 3 stars: I received 3 out of 4 orders. It will be a month that I'm still waiting for this black headwrap. Clearly something happened and I didn't receive it, I was told I'd get a replacement - that was 2 weeks ago. I haven't received the replacement. I will send another email asking for a refund. Sometimes you don't get a response. We shall see what happens from here.

Update: 22/06/23
Replacement received, after emailing a complaint. Therefore an extra star is given.

26 de maio de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

So very sorry about the missing item, we hope your next experience with us will be seamless!

Avaliado com 5 de um total de 5 estrelas

Love my bonnet

Love my bonnet! It arrived really quickly. I’ve tried loads of different brands before and this is the best one by far - fits so nicely, the fabric feels quality and it stays put all night.

22 de maio de 2023
logotipo da Yeye Mi

Resposta da Yeye Mi

What an honour, thanks for this glowing review! We designed our bonnets to stay on and it gives us such joy hearing that it stays on all night! enjoy and we hope to serve you again soon =)

Avaliado com 1 de um total de 5 estrelas

Waited for more than 4 months for my package

I ordered my headwraps January 1st (!) 2023. I don't live in the UK so before I ordered I checked how long it would take for the package to reach me. I saw 5-7 business days which would mean I'd have it before the end of January. That was fine by me and I placed my order. After 5-7 business days. Nothing. I sent an email in January. Nothing. Then I got the email that the owner had been in the hospital and she would resume sending packages asap. I thought I'd get a response on my email. Nothing. My package? Nowhere to be found. In March (!) I decided I was sick of it and asked for my money back at my bank. Luckily I got it back. In April all of a sudden I got an email which stated that my shipment is on its way. I'm sorry but after 3 months?!!! Are you kidding me?! I sent an email back and said she could keep the package and I didn't want it anymore. Last week I got a notification to pick up a package. I was expecting one so I wasn't surprised. So, I picked up the package. I was in a hurry and didn't pay attention. Big mistake. Only after I picked it up I decided to look and saw the sticker had Yeyemi on it. I immediatly went back but unfortunately I couldn't give it back and I refused to pay to send it back. I threw it in the back of a cabinet I don't want it anymore. I want to warn people (and especially people that don't live in the UK): DO NOT AND I REPEAT DO NOT ORDER HERE OR EXPECT TO WAIT 4 MONTS OR MORE FOR YOUR PACKAGE. I have ordered from the UK before and I have never experienced such unprofessional behavior before. No response to my emails, expect me to want a package after 4 months (!) and go after my money with 0 communication. Disgusting. Yeyemi fooled me once but I won't get fooled again.

Edit (20-06-2023):

I read the response and in my opinion it is a sorry excuse. How do you want to blame it on Royal Mail while other companies I have ordered from in the UK took 10 working days max? I also don’t believe you didn’t get my emails because I sent them to the email you provided on your website. Also I decided to open the package and miss ma’am who is Shaneal Natural? Not my order. Worst €60 I’ve spent in my life. Once again I do NOT recommend

1 de janeiro de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Hi Mandy, so sorry you had this terrible experience- Royal Mail have been loosing parcels and we never received your emails . We will endeavour to ensure this doesn’t happen again. Apologies, Abi

Avaliado com 5 de um total de 5 estrelas

The products were brilliant quality and…

The products were brilliant quality and arrived safely on time with a handwritten thank you. It is sometimes hard to gauge colour on an online purchase, but the colour online was true to life and they’re even more beautiful in person as well as being very comfortable. I didn’t need customer service.

25 de abril de 2023
logotipo da Yeye Mi

Resposta da Yeye Mi

So glad you’re happy with your goodies, we look forward to welcoming your next purchases soon ☀️

Avaliado com 5 de um total de 5 estrelas

I received all of my orders although it…

I received all of my orders although it took longer than expected but the seller was very nice and understanding she communicated with me throughout the process she made sure I got all my items.

5 de abril de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

We’re glad you liked your items, apologies for the delay, Royal Mail has an extreme backlog

Avaliado com 5 de um total de 5 estrelas

10/10 customer service and…

10/10 customer service and communication, the best quality headscarf I’ve ever owned!

2 de abril de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Thank you Mary - so glad you like it - looking forward to welcoming you again - you are now Yeye Mi tribe

Avaliado com 2 de um total de 5 estrelas

I love Yeyemi’s wraps, but wishing there was better communication

I love Yeyemi’s wraps, which I was very excited to receive after placing my order in December but unfortunately, I have not received any updates regarding my order status since then. Despite my attempts to contact the shop owner, I have not received any response. While I appreciate the regular email newsletters and Instagram posts, I would appreciate it if the company could prioritize communication with customers regarding their orders. It's been disappointing to not have any clarity or resolution regarding my order after several months.

21 de dezembro de 2022
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Were sorry to hear this, your emails diid not come through and royal mail are nursing an acute shipping issue. We hope things will be better next time - lets get you your order - please drop us an email - info@yeyemi.co.uk

Avaliado com 5 de um total de 5 estrelas

Yes of course

Yes of course, when I received my it value for money.

14 de março de 2023
logotipo da Yeye Mi

Resposta da Yeye Mi

Thank you for your review - we look forward to your next shop with us - happy Saturday 🥰 Abibat

Avaliado com 5 de um total de 5 estrelas

Amazing product and fast delivery

Amazing product and fast delivery! I have worn my headscarves almost everyday since they came.

17 de março de 2023
logotipo da Yeye Mi

Resposta da Yeye Mi

So glad you’re happy with the product and service. 🥰

Avaliado com 5 de um total de 5 estrelas

My overall experience with yeyemi was…

My overall experience with yeyemi was amazing!
The thought and care that went into the customer service is next to none.
As well as the packaging and personalised message that gives it a added extra personal touch.

Quality is top tier with the variety of patterns, colours and products.

20 de março de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Latifah, thanks so very much for this glowing review! we hope to welcome you back soonest!

Avaliado com 5 de um total de 5 estrelas

Fantastic service and I love the…

Fantastic service and I love the personal touch of a handwritten note.

7 de março de 2023
logotipo da Yeye Mi

Resposta da Yeye Mi

Karen, your'e a star, we so very appreciate you! Loyal, repeat customers like yourselves are the real reason our brand is able to stay alive, we appreciate and value you enormously!

Avaliado com 5 de um total de 5 estrelas

Amazing!!

Quick service and lovely customer interaction. The material is so soft and is the perfect length to create different styles.

16 de março de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Thanks for this lovely review Rhea, were glad you were happy with your experience and hope to welcome you back soonest!

Avaliado com 5 de um total de 5 estrelas

Great quality and great service!

Great quality and great service!

16 de março de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

That’s what we love to hear! 🙌🏾✨
Great quality and service — our favorite combo 😉💛
Please do shop with us again, your support means the world to us!

Avaliado com 5 de um total de 5 estrelas

Great quality 🤩

The scrunchies are great quality, they don’t snag my hair like normal hair bands, they are very stretchy and they look lovely!
Thank you x

9 de março de 2023
Avaliação não solicitada
logotipo da Yeye Mi

Resposta da Yeye Mi

Thanks for your glowing review sunshine !

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais