Best wrap I've ever worn. Versatile - big enough to wear in lots of different ways but light enough that it can be folded to quite a narrow band without being bulky or uncomfortably hot, and with enou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Best wrap I've ever worn. Versatile - big enough to wear in lots of different ways but light enough that it can be folded to quite a narrow band without being bulky or uncomfortably hot, and with enou... Ver mais
A empresa respondeu
Amazing quality products! I love how the bonnets are satin (thus gentle on our natural hair) but still showcase and celebrate our cultural prints. Adjustable, reversible and secure! I have the mummy a... Ver mais
A empresa respondeu
Originally 3 stars: I received 3 out of 4 orders. It will be a month that I'm still waiting for this black headwrap. Clearly something happened and I didn't receive it, I was told I'd get a replace... Ver mais
A empresa respondeu
Quality of scarves 10/10, customer service 10/10 (thank you Abi for prompt response). Only thing I would do differently when ordering next time is make sure I select tracked delivery. Overall satisfie... Ver mais
A empresa respondeu
Afro-wellness and self-care brand, delivering innovative tools and accessories to help people better care for their textured hair. Specialising, in headscarves, bonnets, showercaps and much more.
6 Briar road, sw16 4lu, london, Reino Unido
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This business has been very attentive and they have excellent customer service. My package was lost by my post office for over a year, but I still got my order and the products are top quality. I suggest ordering from them.

Resposta da Yeye Mi
Originally 3 stars: I received 3 out of 4 orders. It will be a month that I'm still waiting for this black headwrap. Clearly something happened and I didn't receive it, I was told I'd get a replacement - that was 2 weeks ago. I haven't received the replacement. I will send another email asking for a refund. Sometimes you don't get a response. We shall see what happens from here.
Update: 22/06/23
Replacement received, after emailing a complaint. Therefore an extra star is given.

Resposta da Yeye Mi
Love my bonnet! It arrived really quickly. I’ve tried loads of different brands before and this is the best one by far - fits so nicely, the fabric feels quality and it stays put all night.

Resposta da Yeye Mi
I ordered my headwraps January 1st (!) 2023. I don't live in the UK so before I ordered I checked how long it would take for the package to reach me. I saw 5-7 business days which would mean I'd have it before the end of January. That was fine by me and I placed my order. After 5-7 business days. Nothing. I sent an email in January. Nothing. Then I got the email that the owner had been in the hospital and she would resume sending packages asap. I thought I'd get a response on my email. Nothing. My package? Nowhere to be found. In March (!) I decided I was sick of it and asked for my money back at my bank. Luckily I got it back. In April all of a sudden I got an email which stated that my shipment is on its way. I'm sorry but after 3 months?!!! Are you kidding me?! I sent an email back and said she could keep the package and I didn't want it anymore. Last week I got a notification to pick up a package. I was expecting one so I wasn't surprised. So, I picked up the package. I was in a hurry and didn't pay attention. Big mistake. Only after I picked it up I decided to look and saw the sticker had Yeyemi on it. I immediatly went back but unfortunately I couldn't give it back and I refused to pay to send it back. I threw it in the back of a cabinet I don't want it anymore. I want to warn people (and especially people that don't live in the UK): DO NOT AND I REPEAT DO NOT ORDER HERE OR EXPECT TO WAIT 4 MONTS OR MORE FOR YOUR PACKAGE. I have ordered from the UK before and I have never experienced such unprofessional behavior before. No response to my emails, expect me to want a package after 4 months (!) and go after my money with 0 communication. Disgusting. Yeyemi fooled me once but I won't get fooled again.
Edit (20-06-2023):
I read the response and in my opinion it is a sorry excuse. How do you want to blame it on Royal Mail while other companies I have ordered from in the UK took 10 working days max? I also don’t believe you didn’t get my emails because I sent them to the email you provided on your website. Also I decided to open the package and miss ma’am who is Shaneal Natural? Not my order. Worst €60 I’ve spent in my life. Once again I do NOT recommend

Resposta da Yeye Mi

Resposta da Yeye Mi
The products were brilliant quality and arrived safely on time with a handwritten thank you. It is sometimes hard to gauge colour on an online purchase, but the colour online was true to life and they’re even more beautiful in person as well as being very comfortable. I didn’t need customer service.

Resposta da Yeye Mi
I received all of my orders although it took longer than expected but the seller was very nice and understanding she communicated with me throughout the process she made sure I got all my items.

Resposta da Yeye Mi
10/10 customer service and communication, the best quality headscarf I’ve ever owned!

Resposta da Yeye Mi
I love Yeyemi’s wraps, which I was very excited to receive after placing my order in December but unfortunately, I have not received any updates regarding my order status since then. Despite my attempts to contact the shop owner, I have not received any response. While I appreciate the regular email newsletters and Instagram posts, I would appreciate it if the company could prioritize communication with customers regarding their orders. It's been disappointing to not have any clarity or resolution regarding my order after several months.

Resposta da Yeye Mi

Resposta da Yeye Mi
Amazing product and fast delivery! I have worn my headscarves almost everyday since they came.

Resposta da Yeye Mi
My overall experience with yeyemi was amazing!
The thought and care that went into the customer service is next to none.
As well as the packaging and personalised message that gives it a added extra personal touch.
Quality is top tier with the variety of patterns, colours and products.

Resposta da Yeye Mi
Fantastic service and I love the personal touch of a handwritten note.

Resposta da Yeye Mi
Quick service and lovely customer interaction. The material is so soft and is the perfect length to create different styles.

Resposta da Yeye Mi
Great quality and great service!

Resposta da Yeye Mi
The scrunchies are great quality, they don’t snag my hair like normal hair bands, they are very stretchy and they look lovely!
Thank you x

Resposta da Yeye Mi
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