Emma J Shipley Avaliações 

101
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Final room in house finished. Used ES paper everywhere - happy with the quality and effects. Last room we used the Lemur wallpaper and whilst it looks fabulous we were astonished at the waste! It was... Ver mais

Avaliado com 5 de um total de 5 estrelas

Caspian and Lemur placemats and matching coasters. Ordered to add to previous purchase some 3 to 4 years ago. All are interesting and colourful and a focus for interesting conversations. My previo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Emma J Shipley... What a sight of intoxication and fantasy in design. Truly, truly gorgeous. Got my Mummykins a silk scarf from the online shop via Instagram and it came in excellent discreet extern... Ver mais

Avaliado com 5 de um total de 5 estrelas

If you have never placed an order with Emma J Shipley, check out the on line shop. Many items are on sale, but you won’t be thinking about saving money as much as you’ll be contemplating putting toge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de Acessórios de Moda

Escrito pela empresa

Homeware and accessories for nature lovers, dreamers and maximalists Emma J Shipley’s mission is to share the magic of nature and spark the imagination. The homeware brand is known for fantastical prints based on founder Emma’s hand-drawn illustrations. Inspiration comes from the unique beauty of the natural world, exploring myths, legends and surreal fantasy. Creations include home furnishings, accessories and lifestyle items (such as scarves, phone cases and notebooks), all adorned with Emma’s colourful and intricately-drawn artworks. Everything is made ethically, in premium materials, while always considering and minimising the impact on the environment. Sustainability is a key part of the brand, so pieces are meant to be treasured for years to come. Best-selling styles include the Lost World bedding, Zambezi luxury velvet cushion and Lynx wallpaper. The brand launched at London Fashion Week in 2012, after Emma graduated from the Royal College of Art. She won multiple awards for her drawing and designs on graduation, and has since won business recognition in the UK and internationally, including the WGSN Global Fashion Award for Emerging Brand. Fashion boutique Browns launched her graduate collection of printed scarves; today, the homeware and lifestyle collections are stocked in some of the best department stores around the world, including Harrods and Liberty in London, with the full range available on emmajshipley.com. The company has always been committed to protecting the environment, and, in particular, endangered species. “We have given back to nature with a number of charities over the years, and in 2020 we launched an ongoing partnership with World Land Trust,” says Emma. “As part of their Plant a Tree programme, WLT are planting native trees to save, protect and restore critically threatened habitat for wildlife. We have currently donated over 3,000 trees, funded by purchases on emmajshipley.com, and we will continue to support endangered wildlife in the future.” The last few years have seen the product range grow, and in spring 2022 the first Fine China Dining collection was launched. It comprises plates, bowls and mugs, all crafted expertly in Stoke-on-Trent in fine bone china, that are adorned with four of the bestselling hand-drawn designs: Lynx, Zambezi, Kruger and Rousseau. The series has been designed to be as practical as it is magical, with all pieces being dishwasher and microwave safe. “It’s been so exciting to work on a completely new category and material for me, especially collaborating with such talented makers here in the UK,” says Emma. “It wasn’t easy translating my detailed designs, which required 12 layers of screen-printed colour; however it was worth all the hard work and I’m delighted with the outcome.” The product range will continue to grow this year, with more pieces to add to the table, new cushions and prints, plus some special collections to celebrate a decade of the brand. These are original designs, to spark the imagination, and be treasured for years to come.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

101 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as avaliações

(101)

7 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Waste due to pattern repeat is shocking

Final room in house finished. Used ES paper everywhere - happy with the quality and effects. Last room we used the Lemur wallpaper and whilst it looks fabulous we were astonished at the waste! It was a smallish bathroom - so three roll ordered which we thought was excessive but the pattern repeat was huge! I measured the waste and over a roll out of three was unusable due to this. Really surprised - so be aware when ordering. We have several different versions around the house and always commented on this but lemur is by far the worse of them.

31 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very lovely table mats and coasters

Caspian and Lemur placemats and matching coasters. Ordered to add to previous purchase some 3 to 4 years ago.
All are interesting and colourful and a focus for interesting conversations.
My previous mats have worn well and needed to add rather than replace.
Beautifully presented and packaged. Thank you

15 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Note Books

I recently ordered the set of three note books, and fell in love with it. The colours are just amazing and so was the quality. I received my order quite quick. Will definitely be back to order more stuff.

11 de março de 2026
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Diren, thank you for your beautiful compliments about our new notebook range! Please reach out to us via email if you ever need help deciding on any of our other products.

Avaliado com 5 de um total de 5 estrelas

Gorgeous and high quality

The paper is just beautiful in person and easy to install. I’ve already gotten so many compliments and happy I decided to go with this bold color for our guest bath. Also, I am in the US and received the paper within one week of ordering- much more quickly than I expected. Highly recommend.

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceeds expectations!!

I have made 5 purchases from the Emma Shipley website and have loved every single thing. Best of all, their customer service is extremely good and easy to contact. I’ve never had problems with an item, but they’ve been great with answering shipping and address issues. (For US people, please remember that they’re on a 6-hour time difference, so the answers are always very prompt, but not necessarily instantaneous.)

Regarding my purchases:
The lampshades are gorgeous conversation starters. They are shipped in well-protected boxes and very well made. Absolutely beautiful! I can vouch for small and large versions.
The wallpaper is a dream. I have “Paradise Lost” and it’s as colorful and chaotic as it appears online. It was easier than expected to hang, and the colors/matching were perfect over multiple rolls.
I have ordered two different velvet fabrics for sewing projects and they are soft and very nice quality. I find that I really need to order more than I think I’ll need due to the placement of the large motifs. It’s easy to work with and as bright and colorful as portrayed.
The cushions are, again, beautiful and well made. Mine is of the silk and velvet combination.

Eveything exceeds expectations and they seem very kind.

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mug split in two when pouring boiling water

Rated on Customer service, responsiveness and (possibly) product quality/ safety. Bought 4 explorer mugs (design, 5 stars). After 1 of them split in half WHILE pouring hot water from the kettle, I contacted on Jan 22, then again 2 weeks later (Feb 10) and am STILL WAITING for a response that has never come. Luckily just a mess and no injury when a mug full of boiling water emptied from the broken cup, but this potential quality/ factory defect should have been dealt with more quickly and more seriously, to rule out risk of it happening to others. I shared photos and asked about the possibility of a replacement as demonstrably not a user error - I hope that's not why I have never had a reply as that would be cheap/ mean. Can't share photos here, but maybe on the socials to alert others of the risk of harm. Hoped (and waited 7 mths) to deal with this more discreetly and offline, so frustrated to have to write this here. Order ejs99896

22 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

The customer service team responded to my enquiries promptly and efficiently.
I received my order within 2 days and am delighted with my purchase.

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lynx Gilver wallpaper

Recently purchased Lynx Gilver wallpaper which I love. I wasn't sure which paint would complement the colours contacted EJS and Georgia very kindly recommended a few colours and advised to download EJS paint colour guide. Thanks Georgia for great customer care and prompt response.

3 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Lovely wallpaper design

Lovely wallpaper design, poor quality printing and paper! Why is it, some companies just couldn't care a less about quality control?

1 de agosto de 2025
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Gary,

I'm delighted to hear you love the design of our wallpaper you purchased, though I'm sorry to hear the quality wasn’t what you expected. We take pride in both our designs and craftsmanship of our pieces and have a 4.8 average star review of our wallpapers.
Please could you provide your order number or alternatively reach out to our customer service team at info@emmajshipley.com so we can help assist you further with this.

Kind Regards,
Georgia

Avaliado com 4 de um total de 5 estrelas

Very steep postage!

I ordered a selection of table place mats. Lovely items - not cheap so I am hoping that quality will mean long lasting. They are certainly thick and seem well laminated.
My disappointment is the excessive postage cost. £7.95 for a small parcel. In this day and age when most companies offer free p and p I do feel it’s way too high. Yes you get a nice little card, but it’s not good value. Quality? Well it came no quicker than anyone else and standard packaging was used. Not sure how they can justify it. Probably won’t order again for that reason.

16 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very positive experience

A very positive experience, dealt with like lightening!
Great to know there are real, concerned customer service folk taking care of things!

4 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top Notch Customer Service

This is how it should be done, other online fabric need to match this level of customer service. Emma H Shipley fabric is absolutely beautiful and the colours are amazing. I ordered some samples to see what would look best on an antique chair I’m reupholstering. I needed a contrast and the colours I’d ordered didn’t look good against the patina of the wood. I fired off an email asking if they could suggest a different contrast, Georgia replied with various colours and popped the samples in the post. Outstanding customer service.

18 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Georgia was an absolute star when…

Georgia was an absolute star when helping with my wallpaper delivery and I would recommend this company to anyone who wants just the finest wallpaper for their homes. Thanks again Georgia

16 de junho de 2025
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Lewis,

Thank you so much for your lovely review. We are so glad we could help your wallpaper get to you as soon as possible and we hope you love the new design!

Kind Regards,
Georgia

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Every inquiry is met with a prompt and polite response! Thank you!

2 de junho de 2025
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Diane,

Thank you for your review. We're glad you were happy with the customer service you received. We look forward serving you again in the future.

Kind Regards,
The EJS Team x

Avaliado com 2 de um total de 5 estrelas

Difficulty resolving issue

Bought 4 mugs. 3 fine but went to make cup of coffee got water over counter down cupboard and onto my feet. There was a hairline crack. Emailed and a week later no reply. Tried ringing and can’t get through. Not very impressed

5 de maio de 2025
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi Hilary,

I am very sorry to hear that your mug became damaged upon use. And I'm sorry to hear you were not able to get through. We emailed you on the 15th May to resolve the issue and get a new mug out to you. We look forward to hearing back from you soon.

Kind Regards,
Georgia

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

I received some merchandise that was damaged and It was fully refunded by Emma j Shipley. I am a happy customer

23 de abril de 2025
Avaliação não solicitada
logotipo da Emma J Shipley

Resposta da Emma J Shipley

Hi,

Thank you for your review. We're sorry that your order was not handled with care in transit. However I'm glad we were able to come to a resolution you were happy with.

Kind Regards,
The EJS Team x

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