Yiume Avaliações 395

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I received the package a day earlier than expected. It was professionally packed. I loved the dresses. They fit perfectly and the material is very soft and light. The print looks better when you have... Ver mais

Avaliado com 5 de um total de 5 estrelas

A great company to deal with,very professional and friendly nothing is too much trouble always happy to help. Products are superb and great quality all shirts l have purchased have been wonderful... Ver mais

Avaliado com 3 de um total de 5 estrelas

I saw their ad on FB, a really cute pair of shoes with the caption underneath the shoes that read "Buy one, get one free". I went to their site, and selected two pairs of shoes. When I went to chec... Ver mais

Avaliado com 3 de um total de 5 estrelas

Sizes are not accurate for the USA market. Unlike some manufacturers based in Asia, where sizes run too small for US customers, they run too large--by a lot. If you order, be aware that the shirts fit... Ver mais

Detalhes da empresa

Escrito pela empresa

The name Yiume is a combination of our brand's purpose and our customers,"Y" a yearning for the beauty of life, "I" Inspire creative expression, "U" Unique Distinctive style expression, "Me" Myself Presentation of the true inner self; We believe life's imprints come from within, from yearnings for sunlight, ocean and the comforts we enjoy. Yiume's products awaken your fascination with the beauty around and within. Yiume pay attention to every detail, just to bring you the presentation of your true self. Being different is being yourself. Life is an art. You are the artist.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

395 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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Avaliado com 5 de um total de 5 estrelas

Extremely happy with my dresses

I received the package a day earlier than expected. It was professionally packed. I loved the dresses. They fit perfectly and the material is very soft and light. The print looks better when you have it on, i’m very happy with both of my dresses.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Misleading advertising!

I saw their ad on FB, a really cute pair of shoes with the caption underneath the shoes that read "Buy one, get one free". I went to their site, and selected two pairs of shoes. When I went to check out, I discovered that it was NOT buy 1 get 1 free. I'm not sure what the deal was, but the ad was certainly misleading. I posted a comment on their page, but it mysteriously disappeared.
UPDATE 4/9/26. They contacted me and made it right. They honored the buy 1 get 1 free on the shoes as well. Very good customer service I'll admit. I hope they revise their ads though...

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great company to deal with,very…

A great company to deal with,very professional and friendly nothing is too much trouble always happy to help.
Products are superb and great quality all shirts l have purchased have been wonderful great looking and fun to wear
Website is very easy and enjoyable to use l highly recommend Yuime to all
Thank you Yiume
Best wishes Ian

12 de março de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Sizes are not accurate for the USA…

Sizes are not accurate for the USA market. Unlike some manufacturers based in Asia, where sizes run too small for US customers, they run too large--by a lot. If you order, be aware that the shirts fit afull size, size and a half larger than typical US sizing. Be aware.

11 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Exceptional Customer Service

The response time might take a little while, but the customer support I received from Amy was second to none. She handled my situation with attention and care, and worked very hard to make things right with my return and refund.

I was unhappy with the product due to the fabric and feel, and also the sizer felt large for me. It didn't fit right. While I am still not happy with the product itself (which is why I returned it). Their customer support handled the situation great. I was not nice about it either. Basically, I did not receive a refund for the return of my product and I was very upset -- but Amy worked with me right until the end to make sure I felt that I was treated fairly and resolved the situation perfectly.

I might even give the company a second chance at this point, but would purchase a different fabric shirt. I do believe that the shirts are drop shipped from China.... but I could be wrong. Either way, I would consider maybe trying them again at a later date. Kudos to Amy and Jenny in thew customer service department for dealing with me, and resolving my situation with incredible care and pateince.

24 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Broken Shipping promises and poor quality

I had a disappointing experience with Yiume. My order took a full month to arrive, despite a 12-day standard shipping window. When I followed up on day 18, customer service promised to ship my items "immediately via Express shipping." It still took another 13 days to reach me.
The product quality is equally poor. Out of the four shirts I ordered, only one is acceptable. The other three are low quality materials that I could have found elsewhere for less than half the price. Between the shipping delays, misleading promises, and subpar quality, I will not be shopping here again.

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Twice I trusted them

Twice I trusted them, they delivered better than expected. Once I had to return an item ( wrong size, my bad), they were more than helpful.

They deserve and I wish them all the best!

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Yiume

I love Yiume (by the way, how should I pronounce your name?) shirts. I can't stop buying them. Handy that they keep sending my discount codes and $$ to spend.
They are made with soft, easily washable nd iron able cotton and very comfortable. There is no time to talk about the millions of designs!

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Yiume

Resposta de Yiume

Hi there!

Thank you so much for this amazing and detailed review! It absolutely made our day. 🥰

We’re thrilled to hear that you love the soft cotton, the comfort, and of course—the millions of designs!

And thank you for asking about our name! Yiume is pronounced just like “You-Me.” 🌟 We chose it to represent the special connection and stories we share with each of our customers.

We’re so glad to have you as part of the Yiume family. Keep an eye on your inbox—more designs and smiles are coming your way!

Best Regards
Yiume

Avaliado com 1 de um total de 5 estrelas

Lying in the marketing, misleading consumers

I've been a customer and bought 2 shirts from there, however I'm disgusted by their recent Black Friday sale. They say 80% off site-wide, but when you click the link, the website says up to 70% off selected items, then you find the majority of stock is only 10% or 20% off. Blatant lying and misinformation spread. I've lost all respect for this brand.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Yiume

Resposta de Yiume

Dear Customer,

Thank you for taking the time to share your feedback, and we are truly sorry to hear about your disappointment with our recent Black Friday sale.

We would like to clarify the structure of our sale to ensure transparency. During the Black Friday period, we ran several concurrent promotions across the site, including:

Site-wide discounts on selected items, with savings of up to 70% off.
Limited-time flash sales on specific products.
Buy-One-Get-One-Free offers on designated collections.

When combined (for example, a flash sale item that also qualified for a BOGO offer), the cumulative effective discount could reach up to 80% off the original price. We acknowledge that our main banner messaging of “up to 80% off” may have been unclear in communicating this layered promotion structure, leading to misunderstanding.

We deeply regret that this was not clearly presented and that it impacted your experience and trust in our brand. Your feedback is invaluable, and we have already shared it with our marketing team to ensure our future promotions are communicated with absolute clarity.

Thank you again for bringing this to our attention. We hope to have the opportunity to restore your faith in us.

Best Regards
Yiume

Avaliado com 5 de um total de 5 estrelas

Great customer service

I actually ordered a wrong size for myself . So I contacted and see if I could ship it back and get a different size . A lady who was dealing with me was so kind . She checked the size and there was no proper size that fits me in stock . So she offered me that she could get customized it ( she asked me to measure myself properly ) . She was so helpful and kind and she trusted me all the way ( I did show her the receipt I had , the proof that I shipped it back ) etc . But she actually got new shirt getting ready even before I showed her the proof of returning item .
Anyway thank you so much for the help and getting me the right size !

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Terrific product and customer service.

Yiume has given me both terrific products and terrific service. The garments are crafted meticulously with gorgeous patterns, and wonderful details. The colors are so bright and crisp and the patterns are clearly developed by artists. Every time I wear a shirt in public, I always get comments on how people find it beautiful. And beyond that, the customer service is incredible. I mistakenly ordered the wrong size in my last order, and their return policy and service was easy, gracious, and free of cost. Highly recommended!

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best customer service!…

Not only are these shirts beautifully made and designed, but the customer service is excellent! I was afraid they wouldn’t arrive in time for my husband’s birthday so they upgraded my order to express shipping. Wonderful and fast communication!

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Not 100% Cotton

Not 100% Cotton. This company advertises "100% Cotton" Hawaiian aloha shirts. I purchased one and this is definitely not cotton. Material is very thin and has a sheen to it. Did the water test and a bead of water will sit on top of it for more than a minute.

They did refund most of the charges minus the shipping. Lost $9 because improperly advertised material. The company stands by that this is 100% cotton, this material does not act or look or feel like cotton in any way. I did not do a burn test because I wanted my money back.

Shipped from China

29 de julho de 2025
Avaliação não solicitada
logotipo da Yiume

Resposta de Yiume

Dear Customer,

Thank you for taking the time to provide such detailed feedback. We take all product claims with the utmost seriousness.

We want to assure you that we stand fully behind our product descriptions. Every shirt advertised as “100% Cotton” is sourced and manufactured to meet that exact specification. To ensure durability, colorfastness, and others, some of our cotton shirts undergo specific finishing processes, which might affect the hand feel and appearance (such as a tighter weave) compared to a standard, unprocessed cotton garment.

Regardless of the above, your complete satisfaction is our priority.
We deeply value our customers’ trust and are committed to complete transparency. Please let us know how you would like to proceed, and we are here to assist.

Best Regards
Yiume

Avaliado com 5 de um total de 5 estrelas

Men's Hawaiian Shirt Short Sleeve Button-down 100% Cotton Yellow Aloha Paisley Paradise

An amazing birthday present for a very good old friend to his round bday

This shirt will be the perfect birthday present to a round birthday from a livelong friend. This beautiful shirt is his style. He will love it undoubtedly. Thanks for the extremly fast shipping to Amy and Jenny, the kindly women from the support. Yiume is the best company for extraordinaries and stylish shirts worldwide..

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Never lets you down

I stumbled across Yiume whilst doooom scrolling, and enjoyed the wit and whimsy of their designs. Bought several shirts and have now moved on to linen trousers and shorts. Excellent quality, but what is really great is that on their sizing scale my adiposity is considered “small”..
Customer service responsive and banterful. I won’t feel so guilty about doom scrolling in the future.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have 3 big problems with Yiume:

I have 3 big problems with Yiume:
1) The difficulty of returning a product. They are deceptive in making it difficult and trying to give you a credit. (e.g. Just follow this easy 17 step process where we constantly try to trick you into saying you want credit.....)
2) Express shipping took 9 days, which is why I am returning the product. It arrived too late for the wedding. They say Express shipping should take 3-7 days. It took 6 days for FedEx to receive the product.........
3) Customer service is poor, doesn't acknowledge reality. It is either cheap AI customer service or poorly trained & squeezed customer service.

18 de julho de 2025
Avaliação não solicitada
logotipo da Yiume

Resposta de Yiume

Dear Customer,

Thank you for sharing your feedback with us. We truly appreciate your patience and want to sincerely apologize for the frustrations you’ve encountered. Please allow us to address each of your concerns directly:

Return Process Complexity:
We deeply regret that our return process felt cumbersome or misleading. This is never our intention, and we’re actively reviewing the steps to simplify them—ensuring transparency and ease for future customers.

Express Shipping Delay:
We sincerely apologize that your order did not arrive in time for the wedding, despite selecting our express shipping option (3–7 business days). While the package was ultimately delivered within the expected timeframe, we understand that the lack of timely tracking updates caused unnecessary stress and uncertainty.
Please know that we are actively working with our shipping partners to improve tracking accuracy and communication moving forward.

Customer Service Concerns:
We assure you that our team is human-led and committed to resolving issues thoughtfully. Upon reviewing your return request, we realize that our follow-up email may have come across as disregarding your decision to return. Please know that this was never our intention. We simply wanted to acknowledge the shipping delay and offer a goodwill gesture—not to persuade you against your choice.

Your return has already been approved, and a free return label has been issued. If you haven’t received it, let us know immediately so we can resend it.

We’re grateful for your honesty and hope for another opportunity to serve you better.

Best Regards
Yiume

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