Your Next StepAvaliações 

190
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. Corretor de seguros

Escrito pela empresa

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

190 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(190)

46 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Communication 2nd to none

Communication 2nd to none. Was kept up to date at every single point of the process. Everything was explained to us-just the best service. Couldn’t recommend enough.

29 de agosto de 2025
Avaliação não solicitada
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Resposta da Your Next Step

Thank you so much for the great review!! 👏👏

Avaliado com 5 de um total de 5 estrelas

Great Experience

I was dealing with Chris at ‘Your Next Step’ and he took control of everything. It was an amazing experience from start to finish.

I would definitely recommend the service that’s provided and will definitely be coming back in the future!

5 de agosto de 2025
Avaliação não solicitada
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Resposta da Your Next Step

Wonderful review Matthew, thank you so much! 🏠

Avaliado com 5 de um total de 5 estrelas

Excellent service from your next step

Excellent service from your next step
They were so professional and always so helpful
Kept me informed throughout my application and always offered support and guidance

11 de agosto de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Amazing review, it's been our pleasure! 👏👏

Avaliado com 5 de um total de 5 estrelas

Amazing and excellent customer…

Amazing and excellent customer relations, every steps was well explained, the process was fast, easy and convenient. Thank you Chris for all you do

6 de agosto de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thank you very much for the kind words! 🤩

Avaliado com 5 de um total de 5 estrelas

Alan at Your Next Step was fantastic…

Alan at Your Next Step was fantastic from start to finish. He provided clear, honest advice, secured us a great mortgage deal, and kept us fully informed throughout. Communication was excellent and nothing was ever too much trouble. A professional, reliable and supportive service—we highly recommend him.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks a lot Stefan, excellent review! ⭐⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

Alan was super helpful and…

Alan was super helpful and knowledgeable. He got us a great deal and kept us informed every step of the way. He was easily contactable and answered any questions we had. Would highly recommend!

27 de junho de 2025
Avaliação não solicitada
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Resposta da Your Next Step

Thanks a lot for the amazing review, Lyndsay!! 😊

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Patrick@YNS delivered an excellent and supportive service throughout the mortgage process. He was proactive and will take time to explain the available options to you which is very comforting for a first-time buyer

24 de junho de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks for the amazing feedback, Ama! 😊

Avaliado com 5 de um total de 5 estrelas

Alan is an excellent mortgage advisor

Alan is an excellent mortgage advisor, our experience with him was the best one. I hardly recommend him as a mortgage advisor, he is always kind and ready to help with your questions.

20 de junho de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks for the amazing feedback, Maria! 😊

Avaliado com 5 de um total de 5 estrelas

Mortgages made easy!

As a first time buyer, I don’t know how I would have managed the process of buying a first home with my partner without Alan’s help. He was very good at explaining complex topics in intuitive ways and I always felt like he had our backs. On several occasions we found ourselves bewildered by something in the paperwork and Alan set our minds at ease after a quick message or phone call. He was very responsive and organised but also warm and personable. Cannot recommend his services enough!

17 de junho de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Wow, thanks for the amazing feedback, it's been an absolute pleasure!! 🏡

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, Alan was very helpful and polite and couldn’t thank him enough

12 de junho de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thank you so much Alyx, it was our pleasure!! ⭐

Avaliado com 5 de um total de 5 estrelas

Advising on a First time buyer mortgage

As a first-time buyer, I found Chris from Your Next Step incredibly helpful and attentive. He took the time to clearly explain the mortgage process, answered all my questions, and made the experience much less stressful!

26 de maio de 2025
Avaliação não solicitada
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Resposta da Your Next Step

Thanks a lot Alexander, wonderful review for Chris!! 👏👏

Avaliado com 5 de um total de 5 estrelas

Very market knowledgeable and trusted service

We were very impressed by Chris and the team’s approach and detail. Under tight timelines for our remortgage renewal, Chris’s professionalism and personal approach enabled him to provide us with a bespoke service based on our circumstances. Thorough knowledge of the current mortgage market and considerations to help us secure the right product for us.

Would recommend for a trusted and local service.

Richard and Lisa

4 de abril de 2025
Avaliação não solicitada
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Resposta da Your Next Step

Thank you so much for the wonderful review ⭐

Avaliado com 5 de um total de 5 estrelas

I am so glad to have been recommended…

I am so glad to have been recommended Alan as our mortgage advisor. He made the process so simple and as a first time buyer everything seemed so complex and a bit scary. Alan took the time and explained everything so clearly and was always available to answer any questions when needed. Also provided quotes and information on insurances required.
I would recommend using Your next step & will not hesitate to use again in the future. Got my keys yesterday.
Thank you Alan.

1 de maio de 2025
Avaliação não solicitada
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Resposta da Your Next Step

Thanks very much Ross, it was a pleasure! 🍾

Avaliado com 5 de um total de 5 estrelas

We had a brilliant experience with…

We had a brilliant experience with Chris and would highly recommend him to anyone.

He went above and beyond to help us secure our mortgage, making the whole process smooth and stress free from start to finish. Chris was always available to answer questions, kept us fully informed, and worked incredibly hard to get everything over the line.

A genuine professional who really cares about his clients, we’re so grateful for his support and wouldn’t hesitate to use him again.

Thanks again Chris!

Much appreciated,
Marc & Rebekah

1 de maio de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks for the amazing review Marc and Rebekah! ⭐⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

Great service and amazing knowledge of the market.

We were recommend to your next step and honestly they were amazing. Patrick was so helpful and literally found the best mortgage for our needs.

I would highly recommend them and Patrick.
Service was fantatsic.

6 de março de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thank you so much for the wonderful review ⭐

Avaliado com 5 de um total de 5 estrelas

Excellent customer service.

Patrick at Your Next Step has been brilliant and patient throughout each stage of securing my mortgage. He has explained/outlined each step along the way and this has really helped during an anxious/uncertain time. Patrick has secured me a mortgage that is at an affordable rate which is ideal and a weight off my shoulders! Thank you for all your help. I will definitely recommend Your Next Step to my family & friends.

17 de abril de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

This is an amazing read, we're delighted Patrick took great care of you! 🏡

Avaliado com 5 de um total de 5 estrelas

Very happy clients! Definitely recommend Patrick!

As first time buyers Patrick was really reassuring and knowledgeable. He was very patient and answered all of our questions during such an uncertain time (there was many of them). He also provided us with options and gave us time to look into this ourselves so we could make the best decision for us. We wouldn’t go with anyone else when we need a mortgage advisor again! 10*/10

14 de abril de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Wonderful review, thank you for taking the time to leave your feedback ⭐⭐⭐⭐⭐

Avaliado com 5 de um total de 5 estrelas

A straightforward, comprehensive service!

I don’t get mortgages and was pretty overwhelmed looking at it all. Speaking to Alan and Patrick melted that stress away. They are so informed and professional; talking me through each step and allowing me to ask questions as and when I needed. They were always so quick to reply too when I had a new question or concern. I could not recommend them enough for a straightforward, professional service.

11 de abril de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks very much Joe, a real pleasure to help you buy your first home 🗝️

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience working…

I had a fantastic experience working with Patrick at Your Next Step Mortgage. His professionalism, expertise, and dedication made the entire process seamless and stress-free. He went above and beyond to ensure everything was handled promptly and efficiently. Truly exceptional service—I highly recommend Patrick and the team at Your Next Step Mortgage!

1 de abril de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Wonderful feedback, thanks again for choosing Your Next Step! 🏡🗝️

Avaliado com 5 de um total de 5 estrelas

Patrick is the best broker ever

We are first time buyers and we didn't know even how to start with the whole thing. Patrick has made it so easy and smooth for us, that we can't thank him enough. He has definitely gone the extra mile replying our questions even out of his working time, with a brilliant attitude, that it felt like talking to a friend. He is reassuring and has calmed down our worries, he's also brilliant at explaining complicated things clearly and easy to understand. I would recommend him to anyone.

26 de março de 2025
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Wow - what amazing feedback, thank you so much!! ⭐⭐⭐⭐⭐

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