Your Next StepAvaliações 

190
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can’t recommend Alan and the team at Your Next Step highly enough. From advising me with my existing mortgage to arranging everything for my move and new mortgage, they made the whole process stres... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service from Alan Mackenzie at Your Next Step Mortgage. His expertise and knowledge are second to none, and he made the whole process feel straightforward and stress free from s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were put in touch with Patrick and from the first minute he was extremely approachable, knowledgeable and helped us through each stage of our process. We asked Patrick many silly questions throug... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently used Your next step to get our first mortgage. From the get go Chris was friendly, efficient and always in touch to answer any queries we had. He made the whole mortgage process stress free.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. Corretor de seguros

Escrito pela empresa

Your Next Step is an independent mortgage and protection brokerage run by a team of three (Alan, Patrick, and Chris) dedicated to making the mortgage process smooth and stress-free. With extensive experience and a client-focused approach, we help everyone from first-time buyers to seasoned investors, finding tailored solutions that align with their financial goals. Beyond mortgages, we provide expert protection services and work with trusted partners in pensions, conveyancing, and commercial mortgages—offering a complete property financing service built on trust and personalised support.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

190 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(190)

46 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Alan was amazing, very informative and made the whole process of buying our first home very smooth. He answered any queries we had in detail and was in regular contact throughout, would highly recommend using Your Next Step !

19 de junho de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Thanks Ryan, all the best in your new home! 🏘️

Avaliado com 5 de um total de 5 estrelas

Great experience, would recommend

Great experience, Alan went above and beyond to make sure we were supported and informed along the way. Especially helpful was how Alan liaised with our converyancer to make sure the mortgage offer was sorted speedily.

14 de junho de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Amazing feedback, Iain - you've been a pleasure to help! 👏

Avaliado com 5 de um total de 5 estrelas

Alan Mackenzie has been very helpful…

Alan Mackenzie has been very helpful all through out my experience with him. I recommend him for any mortgage advice needed! 👍🏼

12 de junho de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks Shane, it's been a pleasure 😊

Avaliado com 5 de um total de 5 estrelas

Felt like the process was made easier…

Felt like the process was made easier and I didn’t have to stress too much about it and Patrick was always there when I needed any help or if I was confused about anything, overall it was a very good experience

9 de junho de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks very much for the wonderful feedback, we're excited to see you move into your new home! 🗝️🏠

Avaliado com 5 de um total de 5 estrelas

First class service with real expertise

Alan MacKenzie was recommended to me as I was looking to re-structure my mortgage. I wasn't disappointed. Alan worked with pace and his communication was excellent After a few conversations he was able to switch our mortgage onto a product with improved rates and provide valuable guidance for future mortgage options. Due to his expertise I wouldn't hesitate to recommend his first class service. Chris Anderson

3 de maio de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks for the amazing review Chris, it was a pleasure to help you 😊

Avaliado com 5 de um total de 5 estrelas

Overall easy peasy

Alan was really personably and on hand, made a daunting first time buying experience overall easy peasy

14 de maio de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for choosing Your Next Step! Congratulations on your new home 🏠

Avaliado com 5 de um total de 5 estrelas

Seamless Remortgaging Experience

I recently had the pleasure of working with Alan at Your Next Step to set up a remortgage, and I couldn't be more pleased with the experience. From start to finish, he demonstrated professionalism, efficiency, and a deep understanding of the mortgage industry.
Alan took the time to assess my current financial situation and understand my goals for remortgaging. He provided expert advice on the best options available to me, ensuring that I fully understood the terms and implications of each choice.

Throughout the process, communication was excellent. Alan kept me informed every step of the way, promptly responding to any questions or concerns I had. His attention to detail and proactive approach made the entire process smooth and hassle-free.

Thanks to Alan, I was able to secure a remortgage that not only met my immediate needs but also aligned with my long-term financial goals. I highly recommend Your Next Step services to anyone considering remortgaging. With their expertise and dedication, you can trust that you're in good hands.

28 de março de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Thank you very much for the amazing review, Gail. Always a pleasure and we will see you again very soon 👏

Avaliado com 5 de um total de 5 estrelas

10/10!

If I could give YNS / Alan 10 stars I would!

I had a complex mortgage structure which Alan simplified and got the best possible deal on. His expertise was invaluable and it was a pleasure to deal with him. 10/10 and I will certainly be coming back to YNS in future!

8 de maio de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks a lot Lee, we're looking forward to seeing you get the keys to your new home 👏

Avaliado com 5 de um total de 5 estrelas

Extraordinary Mortgage Broker!!!

We came into the market as very new to the whole UK mortgage system and it all seemed very daunting. However, Alan was very patient and helpful by answering all our questions and providing all the clarifications needed. He was very honest and thorough guiding us and providing realistic expectations and deadlines which he exceeded again and again.

We would definitely use his services again and recommend him to others. Thank you Your Next Step Mortgage for making the purchase of our first home a great experience!

1 de dezembro de 2023
Avaliação não solicitada
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Resposta da Your Next Step

Thank you so much Joan, you're a star! ⭐

Avaliado com 5 de um total de 5 estrelas

Mortgage

Both Alan and Patrick went above and beyond to support us. They were helpful and nothing was ever too much to ask. I would highly recommend.

11 de abril de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Thanks very much Emma, we're super excited to seeing you move into your first house as a homeowner! 🥳

Avaliado com 5 de um total de 5 estrelas

I wish there were more stars I could give!!

What a service we received from start to finish. I know we weren't the most straightforward clients, but Alan didn't make as feel like a nuisance, and no question was too silly (I'm sure we asked lots of silly questions). We would highly recommend Alan his knowledge is amazing and always kept us updated through the whole process. Going forward, we wouldn't use anyone else.

18 de janeiro de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Thanks for such an amazing review, Fiona! It's been a real privilege to have been on the journey with you 🏠🗝️

Avaliado com 5 de um total de 5 estrelas

Will use again!

Very helpful and even though I had lots of questions, these were answered in a timely manner. Really friendly but professional service. Found YNS Mortgage to be very proactive too!

2 de abril de 2024
Avaliação não solicitada
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Resposta da Your Next Step

Thanks Ashley, you've been a joy to help again! 😊

Avaliado com 5 de um total de 5 estrelas

Great

Great, wonderful service provided by Alan @ YNS, I couldn't be happier with all the process through getting our mortgage sorted. I would recommend them to anyone !

21 de março de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thank you for the amazing review Alin, looking forward to seeing you move into your new home! 🏡

Avaliado com 5 de um total de 5 estrelas

Can't recommend enough

I can't recommend Your Next Step enough. Throughout the entire process Alan and Patrick have been informative, reassuring and incredibly professional. As a first time buyer the mortgage process is very intimidating but the team at Your Next Step made it feel much less so. From organising the agreement in principle, to the mortgage itself, to recommending solicitors, they have been fantastic from start to finish.

15 de março de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

What an amazing review, thanks so much Scott. Good things come to those who wait, your new place is a cracker! 🔑

Avaliado com 5 de um total de 5 estrelas

Thee best mortgage broker!!

As a first time buyer I did not have a clue about anything!! & Alan has been there every step of the way helping and answering my silly questions! He has made this whole process less stressful for myself! Can’t thank him enough and will defo be recommending him to everyone.

12 de março de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks so much Tammie 🙂

Avaliado com 5 de um total de 5 estrelas

First class from start to finish! 🤝🏼

We got in touch with Alan after having a negative experience with two other mortgage advisors.

He went above and beyond for each step of the process, prompt replies and clear explanations throughout and managed to find us a FAR better deal than the previous advisors had found us.

We’ll be recommending Alan to anyone looking for a hard-working advisor that truly cares about finding people the best deal he can.

Gary & Robyn

29 de fevereiro de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks very much for the amazing review Gary and Robyn, this one feels extra special to us! 🎉🤩

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Alan MacKenzie was kind and informative from the beginning. His communication during the whole process was clear and concise. We felt reassured after questions we had, and took the worry out of the process. Highly recommend him. Thank you very much.

25 de fevereiro de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks very much for the fab review Daniel, we're really excited for you! 😊

Avaliado com 5 de um total de 5 estrelas

Alan Mackenzie worked very hard to get…

Alan Mackenzie worked very hard to get us our mortgage was amazing communication from start to finish ,thank you so much for everything

14 de fevereiro de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks a lot Mandy, we really appreciate your 5 star review! 🥳

Avaliado com 5 de um total de 5 estrelas

Alan was extremely helpful from the…

Alan was extremely helpful from the beginning of our enquiry to renew our mortgage. He did everything he could to get us the best deal available. I would highly recommend Alan to all family and friends.

8 de fevereiro de 2024
Avaliação não solicitada
logotipo da Your Next Step

Resposta da Your Next Step

Thanks so much Laura, we really appreciate your review 🤩

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