Yora Pet Foods Avaliações 

96
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really made a difference to my Pomeranians gut health.. the vet was going to suggest a scan on my dogs stomach but suggested as an alternative to try yora diet .. he was pooping blood before this diet... Ver mais

Avaliado com 5 de um total de 5 estrelas

We moved to Yora Pets as our dog was dealing with allergies being fed 9 different raw meats. We chose the brand as they clearly care about what they put in the food, and it was important for us to f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recommended by a friend after our one year old border terrier has several digestive problems which vets just couldn't decide what it was. After a month he is a different dog. Looks forward to each mea... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Allergic dog got very bad wind and issues with anal glands on Yora. Sadly didn't work for us. Also exceptionally pricey - there are cheaper grain free insect foods out there that suit our dog much... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Ração

Escrito pela empresa

YORA is the world’s most sustainable pet food, made from 40% insect protein. Yora will appeal to ethical pet owners looking to reduce their environmental impact and provide more nutritious food for their pet. Yora is 100% natural, free from artificial preservatives and made with highly nutritious insects which are better for pets and the planet. Yora’s grubs are packed with essential proteins, fats, minerals and amino acids. They use a fraction of resources needed for conventional farming. The kibble features grubs combined with British grown oats, potato and natural botanicals, it looks and tastes great.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(96)

72 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Informed well in advance of upcoming…

Informed well in advance of upcoming orders and being able change order when needed. Postal updates o
Are also spot on. Delivery is always at time stated by delivery company.

8 de abril de 2026
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you for your lovely review we are pleased that you have had a good experience with the website, and wonderful to hear your delivery got to you so quickly as well. Thank you for the continued support. Kind regards

Avaliado com 5 de um total de 5 estrelas

Always easy quick delivery

Always easy quick delivery. Great quality dog food.

9 de abril de 2026
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you for the lovely review, we are so pleased your deliveries have got to you so quickly. We appreciate your continued support and we are so pleased you and your companion are liking the quality. Kind regards

Avaliado com 5 de um total de 5 estrelas

Tasty jabba loves them

Great, products our Jabba loves them, please can you do more flavours of pate

7 de abril de 2026
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you for the review. We are so pleased your Jabba loves our food. I am sure we will look to doing more flavours in the future. But thank you so much for the continued support. Thank you

Avaliado com 4 de um total de 5 estrelas

Bra for allergi.

Har en allergisk hund. Foret gir fin hud og pels. Hunden liker maten, men opplever at det blir mer avføring enn når jeg förer kun med rent kjøtt.
Kombinerer Yora og rent kjøtt.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

So wonderful to hear! We’re glad Yora is helping with your dog’s skin and coat. It’s completely normal for there to be a bit more stool when introducing a new food, especially compared to feeding only plain meat.

Combining Yora with plain meat sounds like a great way to give your allergic dog both nutrition and taste while helping their tummy adjust gradually. Thank you for sharing your experience! 💚

Avaliado com 5 de um total de 5 estrelas

This food has been excellent for our…

This food has been excellent for our 12yr old dog, only issue is that she’s really not keen on the pate because she loves wet food in jelly.
She’s now got hair on all her body and no more nibbling or scratching

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

That’s wonderful to hear! We’re so glad Yora has helped your 12 year old dog’s skin and coat improve. It’s understandable she prefers wet food in jelly, some pups just love that texture! We’re thrilled her scratching has stopped and her fur is growing back. Happy tummies, happy tails! 💚

Avaliado com 1 de um total de 5 estrelas

Short changed - Dental Sticks

I sent the below email to Yorapets and have recieved radio silence even after chasing them....
not impressed with customer service - product might be good but feel short changed. I can see recent purchases that the dental sticks have got much smaller but the price remains the same.

Sent: 06 January 2026 15:01
Subject: Dental Sticks

I hope this message finds you well.
I am writing to express my concern regarding a recurring issue I have encountered with your dental sticks for small dogs, which I purchase from Pets at Home. Over the past month, I have bought several packs of your product, and unfortunately, I have found that at least three of these packs have contained fewer than the stated 7 sticks.
To provide more details:
Pack 1 contained only 5 sticks
Pack 2 contained 6 sticks
Pack 3 also contained 6 sticks
This issue has been disappointing, especially considering I’ve purchased a month's worth of product. I understand that these things can happen from time to time, but I would greatly appreciate your assistance in resolving this matter.
Could you kindly advise on the next steps or if there’s anything I need to do to rectify the situation? I am happy to provide any further details or evidence of the purchase, should you require it.
Thank you in advance for your attention to this matter. I look forward to hearing from you.
Kind regards,
Mrs Murray

28 de novembro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Mrs Murray, thank you for getting in touch, and we’re really sorry for the frustration this has caused.

We’ve checked our inbox but, unfortunately, we can’t seem to find your emails. Could you please try one more time emailing us at hello@yorapets.com? Alternatively, you’re very welcome to call our Customer Service team directly on 01494 775 223 and we’ll investigate this further for you. We really appreciate your patience and will do everything we can to make this right.

Warm wishes,
The Yora Team 🐛

Avaliado com 5 de um total de 5 estrelas

This is my second review…

Second review. This is my second review — my first review was at the beginning of 2024. I’ve been using Yora for close to 4+ years now, buying the large packs twice a month, and I honestly wouldn’t change it for anything.
My Labrador is full of energy, her stools are always perfect consistency, and her eyes are clean and no longer watery like they used to be before Yora. The difference this food has made is truly amazing.
I did notice a small change with my most recent batch — the kibble seems a bit smaller and not as oily as before. I’m not complaining at all, just curious to hear your thoughts on that.
Please don’t ever change your quality. Please keep the same passion for what you’re doing — I am completely loyal to this food and will never switch. Thank you for making something I trust so deeply for my dog.

18 de janeiro de 2026
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you so much for taking the time to leave a second review, that really means the world to us 💚

We’re incredibly grateful for your loyalty over the past 4+ years, and it’s amazing to hear how well your Labrador is doing on Yora. Perfect stools, bright eyes and boundless energy are exactly what we hope to see when pets are thriving on our food, so hearing that is truly rewarding for our whole team.

Regarding the most recent batch: from time to time you may notice small natural variations in kibble size or surface oiliness. This can happen due to natural differences in raw ingredients, but we can reassure you that the nutritional profile, formulation and quality standards remain exactly the same. We never compromise on what goes into our recipes, and your dog is still getting the same complete, balanced goodness she’s always had.

Your trust and kind words mean more to us than we can say. We promise to keep the same passion, care and commitment to quality that you’ve come to rely on. Wagging tails like your Labrador’s are why we do what we do. Thank you again for being such a valued part of the Yora family 🐾💚

Avaliado com 3 de um total de 5 estrelas

Bought yora for years

Bought yora for years as my cat has a meat allergy. Unfortunately the product quality has gone down as a lot of biscuits are covered in powdery dust, this was not an issue when I started buying yora 5 years ago. But in the last couple years the quality has dropped as I don't think paying for powder dust is fair and I know they can do better.

I have contacted them about this but they not attempted to fix the issue, just a refund. Which I appreciate but I don't want to buy from another brand, I just don't want to keep paying for dust.

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you so much for sharing your experience, we really appreciate your honesty and the fact that you’ve been a loyal Yora customer for years 💚. We’re very sorry to hear about the issues with powdery dust on the kibble, that’s certainly not the standard we aim for, and we completely understand why it’s frustrating.

Your feedback is important, and we’ll be raising this with our production team to ensure our quality stays at the high standard you expect. While a refund was offered, we completely understand that what you really want is consistent, dust-free kibble for your cat.

If you’d like, our Customer Support team can keep you updated on batches with improved consistency, we’d love the chance to make things right and ensure your cat continues to enjoy Yora without the hassle. You can reach them on hello@yorapets.com or by phone on 01494 775223.

Thank you again for your loyalty and patience, it means the world to us.

Avaliado com 5 de um total de 5 estrelas

Has been transformative for my 14 year…

Has been transformative for my 14 year old lab/staffie cross. We were at our wits end with regular bouts of diarrhoea and general lack of interest in food.

27 de novembro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

That’s wonderful to hear! We’re so glad Yora has made such a difference for your 14-year-old lab/staffie, happy tummies and renewed appetite make all the difference. Here’s to many more wagging tails and happy mealtimes! 💚

Avaliado com 5 de um total de 5 estrelas

Brilliant food, my mini daxie scoffs it!!!

My daxie developed severe skin allergies and his life was made pure misery by incessant scratching. Was recommended Yora by a friend who works in a local pet shop so decided it wouldn’t hurt to try it. Well! What can I say? This is the first kibble I’ve tried with him that he absolutely scarfs down, for a start! His skin has cleared up tremendously in the 2-3 weeks we’ve been trying it and he no longer needs antibiotics from the vets to keep inflammation down as he no longer has any!! I’m totally impressed with this food and will definitely keep him on it and would not hesitate to recommend it to others with poor, itchy pooches!! My vet also said it’s very good and he’s pleased with the improvement he’s seen in my little daxie’s skin. ( unfortunately my daxie has allergies to environmental triggers so it hasn’t been a total cure-all, but it’s gone a long way towards helping his skin heal)

20 de outubro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Wow, thank you so much for sharing this! We’re absolutely thrilled to hear your mini Daxie is loving Yora and that his skin has improved so much in just a few weeks 🐾✨

It’s wonderful that he’s no longer relying on antibiotics to manage inflammation, and we completely understand that environmental allergies can still play a role. Knowing that Yora has made a real difference for him means the world to us.

Give him a gentle scratch from all of us, and thank you for recommending Yora to others. Happy tummies and healthier skin are exactly why we do what we do! 🐛💚

Avaliado com 1 de um total de 5 estrelas

Made my dog sick

I was super stoked to get this for my dog. I bought the senior version since she's turning 14 this yr and I wanted to see if insect dog food could be an alternative to her diet. The food made my dog throw up the 1st night I gave it to her. I even tried to slowly introducing it, whilst mixing it with food she's already acclimated to. I wanted to wait a week to see if her reaction would change, but I noticed my dog was scratching incessantly and she threw up maybe just around the week was up. So I unfortunately had to throw away her whole batch of dog food since I had mixed it with her old dog food. Unfortunately my dog's palate wasn't meant for insect food. Maybe she's sensitive? But I just want other pet parents to wary if they haven't introduced insects before to their dogs.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you for sharing your experience, and we’re really sorry to hear your senior dog didn’t tolerate Yora as hoped 💚. We know how frustrating and upsetting it can be when a new food doesn’t agree with a sensitive pup.

Some dogs can be more sensitive to dietary changes or novel proteins, which is why we always recommend introducing Yora gradually and monitoring for any reactions, it sounds like you were careful, so we completely understand your decision to stop.

Your feedback is really valuable for other pet parents considering a switch to insect-based food, and we appreciate you taking the time to share it. If you’d like, our Customer Support team is always happy to discuss other options that might suit your dog’s unique needs, you can reach them at hello@yorapets.com

Warm wishes to you and your pup 🐾

Avaliado com 5 de um total de 5 estrelas

Our dog has been on it for about a year…

Our dog has been on it for about a year a little over, he is an 8-year-old heeler mix, and he loves it. Stuck his nose up on just about everything for 6-7 years that we had him. Yora is the only food he does the taps for and is always excited for. I love that what we're feeding him is reducing the carbon footprint and helping his gut too. He's been the same heeler pup since before Yora. We won't be switching back unless requested to by the vet.

12 de julho de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Wow, thank you so much for sharing! We’re thrilled your heeler has found his favourite food at last. It’s wonderful to hear he’s loving Yora after years of fussiness, and that you’re enjoying feeding him something that’s both great for his gut and the planet.

Here’s to many more happy, tail-wagging mealtimes, we’re honoured to be part of his journey! 🐛💚

Avaliado com 1 de um total de 5 estrelas

Made my cat sick

Unfortunately Yora insect superfood made my cat really sick. We introduced it slowly and actually thought she had eaten a mouse or something so we gave it brea for two weeks and tried again but she was repeatedly sick after just one serving. It’s a shame as I love the green credentials.

23 de abril de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

We’re really sorry to hear your cat didn’t tolerate Yora. We completely understand how upsetting it can be when a new food doesn’t agree with a sensitive tummy, especially when you’re excited about trying something sustainable.

Some cats can be particularly sensitive to dietary changes or novel proteins, and unfortunately, not every pet will respond the same way. We always recommend introducing new foods gradually and monitoring for any reactions, just as you did.

If you’d like, our Customer Support team is happy to discuss alternative options or advice for cats with sensitive stomachs, you can reach them at hello@yorapets.com.

Thank you for sharing your experience, your feedback is really valuable for us and other pet parents 💚

Avaliado com 5 de um total de 5 estrelas

Change of diet due to colitis.

Our beagle had a nasty anal gland episode. The vet told us that he was suffering from colitis and suggested we change his diet to insect protein. I researched and decided to get some Yora. He loves it, his poops are nice and solid and I seriously think he has a shinier coat and more energy. It's not been long, but so far so very good!!

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Stephen, thank you so much for taking the time to share your feedback with us. We're delighted that you discovered us while you were researching about insect protein and decided to give us a go. It's amazing to hear the positive changes you've seen in your Beagle and that he is loving our food! Here's to many more years living the Yora life! 💜

Avaliado com 1 de um total de 5 estrelas

Cat was sick for first time.

I gave my cat just 20% Yora Adult dry food with her normal food (less than the suggested initial 25%), but she soon brought up the whole meal, and she has never done that before, even though she has regularly eaten another insect-based dry food for years. The manufacturer could only suggest that an ingredient disagrees with her, or that I should persist, but I now daren't give it her again, so it was a waste.

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Maurice, thanks for taking the time to leave your review. We are very sorry to hear about your cat's experience with our food. We truly value your feedback and understand how concerning this must be for you.

We want to give you assurance that every batch is tested to ensure it’s safe for cats to eat. We understand that every cat is different, and we're sorry to hear that Yora didn’t suit her on this occasion. We’re dedicated to investigating your situation thoroughly and providing the support you need. For extra reassurance, we are more than happy to arrange collection of some of the dry food that you have for testing to check that it is within specification. Please reach out to us on info@canagan.co.uk or 01494 775 222 so we can assist you further.

Best regards, Sandy

Avaliado com 5 de um total de 5 estrelas

Couldn’t recommend this food enough for dogs with allergies

Since changing my 3 dogs onto Yora they have never been so good, we have no eye discharge anymore, no wind issues, poo is perfect, their coats are amazing and they absolutely love it. The treats are great too love the dental sticks and the dreamers are amazing for my dog who has anxiety issues. As I am also a vegetarian I like the fact that no animals are harmed to make Yora also. Couldn’t recommend this food enough

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Aimee, thank you so much for taking the time to share your lovely review. It's wonderful to hear the amazing changes you've noticed with your 3 dogs since switching to Yora, it means the world to us! We hope your furry companions continue to enjoy our food 🥰

Best regards, Sandy

Avaliado com 4 de um total de 5 estrelas

Having two dogs

Having two dogs, one that's fine and the other with a very sensitive digestion. Looked at lots of options for both, rather than two foods. Both dogs enjoyed the food and stools are amazing (if you can say that about poo!) only issue we are monitoring as we try this is cost effective, more pricey but if it makes the grade in lasting then I am in 🤞🙏

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Angela, thank you so much for your kind review, it's very much appreciated! We're delighted to hear that both your dogs are enjoying our food, thanks for trusting us to feed them 🥰

Best wishes, Sandy

Avaliado com 5 de um total de 5 estrelas

Recommended by a friend after our one…

Recommended by a friend after our one year old border terrier has several digestive problems which vets just couldn't decide what it was. After a month he is a different dog. Looks forward to each meal, devours every piece and loves the protein bars. His coat and general health how it should be. Happy with service & delivery

17 de agosto de 2024
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you so much for sharing, Anne! We're thrilled to hear that your companion is thriving and enjoying his meals with us. It’s wonderful to know that his coat and health are on track. We also really appreciate your kind words about our service and delivery!

Avaliado com 2 de um total de 5 estrelas

Yora - new recipe fail

My dog (Romanian rescue, who eats everything) loved the original recipe, but dislikes the new improved one. We tried introducing slowly, but she just left the new food. We've since moved to a vegan dog food (who knew?) which she absolutely loves.

1 de julho de 2024
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Phoebe, thank you for sharing your experience. We're sorry to hear about your dog's recent issues. We understand you're trying different options, but if you ever wish to return to Yora, please reach out to us on hello@yorapets.com. We're here to offer advice and support anytime and would love to hear from you.

Avaliado com 2 de um total de 5 estrelas

Changed too much….

Changing too much…..my toy poodle has been so happy on Yora kibble for the last 2 1/2 years, but they’ve recently changed the recipe. I’m glad they removed the pea and maize but they’ve covered it in vegetable gravy stock and she hates it. We’ve tried everything to introduce it. She tried a bit and it made her sick within 30minutes. We’ve tried mixing it with her old food for the last week and she is just picking out the old original flavour and refusing to eat. Another dog I look after who loved the old recipe spat this out too.

They also changed the Yora reward treats in November and they are 5 times the size. The old ones were perfect to break in half for a toy poodle. These new ones are huge and crumble everywhere so you end up with powder everywhere. The smaller size was great for people to be able to control the amount of treats throughout the day or on a walk, the new ones are messy and too big.

5 de maio de 2024
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Cheryl, thank you for sharing your feedback with us. Your input is valuable, and we will take it into consideration as we continue to improve our products. Please feel free to reach out to our team directly at hello@yorapets.com or by phone at 01494 775223 so we can offer advice and support. If you have any further concerns or questions, we're here to help!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais