Yora Pet Foods Avaliações 

96
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really made a difference to my Pomeranians gut health.. the vet was going to suggest a scan on my dogs stomach but suggested as an alternative to try yora diet .. he was pooping blood before this diet... Ver mais

Avaliado com 5 de um total de 5 estrelas

We moved to Yora Pets as our dog was dealing with allergies being fed 9 different raw meats. We chose the brand as they clearly care about what they put in the food, and it was important for us to f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recommended by a friend after our one year old border terrier has several digestive problems which vets just couldn't decide what it was. After a month he is a different dog. Looks forward to each mea... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Allergic dog got very bad wind and issues with anal glands on Yora. Sadly didn't work for us. Also exceptionally pricey - there are cheaper grain free insect foods out there that suit our dog much... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Ração

Escrito pela empresa

YORA is the world’s most sustainable pet food, made from 40% insect protein. Yora will appeal to ethical pet owners looking to reduce their environmental impact and provide more nutritious food for their pet. Yora is 100% natural, free from artificial preservatives and made with highly nutritious insects which are better for pets and the planet. Yora’s grubs are packed with essential proteins, fats, minerals and amino acids. They use a fraction of resources needed for conventional farming. The kibble features grubs combined with British grown oats, potato and natural botanicals, it looks and tastes great.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,6

Todas as avaliações

(96)

72 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

So happy finding this brand

So happy finding this brand. We are trying to be sustainable and we’ve used Yora since Nov 2023 when we got a rescue dog. She loves it so much and does tappy taps on the morning waiting for me to make her breakfast. I mix the pate and kibble with a bit of water amd fresh fruit. In the evening it’s just kibble on a snuffle mat. Plain Yora kibble and she still goes crazy for it!

28 de abril de 2024
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Ezabel, thank you for sharing! So glad Yora has become a staple for your pup's happiness and health. Here's to many more tail-wagging moments together!

Avaliado com 3 de um total de 5 estrelas

Changed and not in a good way.

Not sure what happened, but the packets went more plastic-y. The treats seem smaller and less rustic than they were. It's lost it's charm for us, and even though our dogs still love them, even they don't seem as excited about them anymore.

10 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products & great customer service

We started using Yora wet food on our dogs licky mat. He's a rescue and the licky mat is a fantastic help with keeping him calm. We found this product is amazing for that and he really enjoys the meal. We starred buying the treats recently and he absolutely loves them (as do his friends). Thank you Yora for creating great products for our pets.
I did have to use customer service on one occasion and I have to say AMAZING!! One item arrived damaged and unable to you. I email with attached photo and a replacement was sent out the very next day. I must add, I was offered a replacement or refund. Well done Yora - there isn't always a high level of customer service these days and yours is absolutely outstanding.
Highly recommend using these products and this company.

22 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

dogs love the food, we love the company

tldr: great stuff, dogs love it and their digestive health has never been better. Have been using them for dry food for around 6 months, wet food for about a month or 2 now.

long version:
we'd had our dogs on a combo of Yora dry food (senior) and wet/meaty food from another provider (also senior). Our dogs frequently had bile vomit in the morning, and one would sometimes refuse to eat. Their bowel movements were inconsistent and sometimes would become concerning.
After Yora introduced their wet food, we decided to switch them over to that, and the difference has been night and day.

Both dogs always finish their meals, love the taste, and have never had better digestive health.

The recyclable packaging and sustainable model are such an immense cherry on top of everything.

30 de novembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Gave dog very bad gas and anal gland issues

Allergic dog got very bad wind and issues with anal glands on Yora.
Sadly didn't work for us.
Also exceptionally pricey - there are cheaper grain free insect foods out there that suit our dog much better.
Wasn't impressed with their customer service either. Delivery took over 7 days (next day delivery) which happened amid postal strikes but their idea of an apology was 10% off code for our next order.
We've not placed another one.

12 de dezembro de 2022
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi AMC,

Thank you for your review,

Yora is fantastic for sensitive tummies, healthy stools, and anal gland issues, due to the high portion of the fibre in our food, so it’s disappointing to hear that it hasn’t worked for your companion. We do hope that you took advantage of our satisfaction guarantee.
Sadly, due to the Royal Mail strikes, DPD received an unprecedented increase in their workload and the number of parcels being received to their network doubled. Although we ensured that a ‘possible delay’ message was added to our checkouts, we did appreciate the inconvenience that this caused our customers and by way of an apology, a 10% discount was offered. We are sure you can appreciate, that although we try our best to uphold our next-day delivery service, due to circumstances out of our control, there are very rare occasions this is not met, this information can also be found in our T&Cs.

Avaliado com 4 de um total de 5 estrelas

Food good, packing a nuisance

I have a Shih Tzu who constantly suffers with diarrhoea, the vet recommended I try an insect based diet. Whilst on the new diet his toilet has improved, which I am thrilled about but he is not a fan of this food, he will not eat the dry food at all and I do have to hand feed him the wet food, both my dog and I get quite messy as he spits out the food before I finally win the battle and he eats it.

My slight issue is the packing. Due to the wet nature of the food I do not find it very easy to get a small portion of the food out of the box carton, my dog only eats around 80g of food a day and hence trying to get small sections of this food out of the carton is a mission and I have found to date that I am throwing away around a third of the food. It would be so much better if the packing of the wet food could be rethought and allow for smaller portions say in 80g sachets, this would be more cost effective.

31 de outubro de 2022
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Hi Michelle,

Thank you for your review.

We are sorry to hear that you are experiencing some difficulties surrounding your companion eating their Yora. Please feel free to contact our support team at hello@yorapets.com they will be more than happy to provide you with some advice and tips to help with this. We value all our customer's feedback and we will pass your comments back to the team.

Avaliado com 5 de um total de 5 estrelas

Impeccable customer service

Impeccable customer service! I called about a delivery that got lost on the way. Someone instantly picked up the phone (no annoying waiting music!!) and got a replacement order out for me right away. I wish more companies would prioritise their customer experience like this.

21 de outubro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good quality food and quick delivery

Good quality food and quick delivery.
I used to be a subscriber for their products but then noticed there was no real advantage in doing so and opted on ordering when needed.
I appreciate their product and care to the environment, it would be a 5 stars if the subscription offering was improved 🙂.

9 de agosto de 2022
Avaliação não solicitada
logotipo da Yora Pet Foods

Resposta da Yora Pet Foods

Thank you for your review.

We are pleased to let you know that we have now introduced personalised gifts and exclusive offers to our subscribers. Please feel free to contact our friendly support team to find out more information at hello@yorapets.com

Avaliado com 5 de um total de 5 estrelas

Great Company

My dog did not take to this food but I am giving 5 stars to the company because within 5 minutes of me getting in touch with them they had given me a full refund, companies like this are few and far between.

1 de dezembro de 2021
Avaliação não solicitada

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