Yorkshirebedding Avaliações 92

Ordered from them via onbuy, the description was pair of washable crushed velvet curtains, i got a single door curtain, not crushed velvet and dry clean only! I messaged them pointing out and sending screen shot of their description that i hadn't received what I paid for, the whole experience has been horrible, they are dismissive, arrogant and have given me the worst customer service I've ever had! They now tell me they haven't received the curtains i returned via Royal mail saying the number was untrackable on yodel and to contact Ebay, i bought on Onbuy and returned via Royal mail, in fact Onbuy confirmed the company had received it! DO NOT BUY FROM THEM they are disgusting, i don't think they are worth 1 star

So far, my impression of Yorkshire Bedding is they care about their customers. Although I've not received my order yet as it was damaged in transit and sent back, the customer services promptly responded to my email and are sending my order out again.

Ordered a duvet and pillows as our dog had ruined them. Delivery confirmed for Wed but didn’t happen. Contacted the company who replied and said Thurs. Next a message from carrier (Amazon) who said Friday and guess what, another message from Amazon today to say Sat. I have emailed and asked for a refund but not heard anything yet. Will now try and sort with my bank.
I would not trust this company in any way.

Well, moderately amusing I suppose, I was going to review with 4 stars (I rarely give 5) for the sheets I bought because they were great. After that experience I ordered new mattress protectors, well after much confusion it seems that their sizes are just wrong. The king size didn't fit a KS bed. And was too big for the double. The double didn't fit a double bed and was too big for a single. So after sending photos of how they failed to fit (like I was lying??) and videos of trying to get the things to fit I recieved a refund minus shipping (apparently that is their policy. Designed to rip off customers... Dreadful experience in the end, so just 1 star awarded.

EDIT. I have now received an apology and a full shipping refund, so review changed to 2 stars - hopefully they will use the feedback to resolve complaint resolution first time.

Constructive suggestion? Quality control should be at the heart of business, and don't sell goods that fail to match their descriptions.

A lovely company to use. I needed clean bedding every day prior to a hip replacement.
I ordered the wrong size initially but when I messaged them they were so helpful. They arranged for the correct size to be delivered quickly and adjusted the payment. I can’t praise them enough for their service. Thank you to the team at Yorkshire Bedding.

I ordered what was advertised as 100% Egyptian cotton sheets from Yorkshire Bedding, only to receive rough, poor-quality sheets made in Pakistan—fulfilled by a completely different company: Moonlight Bedding, which has a reputation for terrible products and worse service.

The sheets shed an absurd amount of fluff (think: towels in the dryer), felt cheap, and were absolutely not the quality claimed. The fact that this company pretends to be a reputable UK brand but secretly ships through a disreputable supplier says it all.

Looking at reviews afterwards, I can see this isn’t a one-off—customers report partial refunds, missing items, and being ignored. Dishonest from start to finish.

I won’t be wasting time chasing a refund, but I’ll make sure others are warned.

I placed an order with Yorkshire Bedding in May for 2 king size fitted sheets, 2 double fitted sheets, 2 double mattress protectors and 2 king mattress protectors.
I washed them and placed in my cupboard ready to put on our beds. The sheets and double mattress protectors were fine and fitted well. The King protectors would not fit on our king size bed. After measuring them I found out they're double size but with a King label. Also the design is totally different to the double protectors I purchased even though they're the same protectors just different sizes.
I contacted Yorkshire Bedding and I had nothing but trouble. Messaged for 2 days and they first said I could return but would have to pay return postage. Then said I'd had them longer than 14 days so couldn't return them. It says this on their website: If the products are defective, have been incorrectly described, differ from a sample or displayed products, or do not perform as promised, we will refund the purchase price and pay the return shipping costs.
I've sent them photos showing protectors and with tape measure to prove size. Now they're not replying to me. All I want is the right size protectors, that were described on their website, and that will fit our king size bed. Going by the reviews here on Trustpilot you can see how untrustworthy they are.
DO NOT BUY FROM YORKSHIRE BEDDING.

I ordered curtains which stated online that they were lined.
When they arrived they were made of a single piece of fabric with no lining
I contacted their customer services through Onbuy and they were completely rude and uninterested.
They have now accepted that they are selling items that are wrongly listed but want me to pay return postage.
I've escalated it through OnBuy, hopefully they'll make them do the right thing.

Ordered a 'black-out' curtain, which let the light through without any black-out effect at all. When I complained to Yorkshire Bedding customer services they said it was because it was a light colour, but claimed it had blackout lining; there is no lining (one thin layer of fabric) so maybe they mean the fabric is treated, but it certainly doesn't work as black-out. They gave me the option of sending it back at my own cost within 14 days or a 20% discount. I feel the item was mis-sold, and would not use them again. Customer service did email promptly, to their credit - but product was very shoddy.

I was dubious having seen the reviews. First time I came across the company I didn’t order.

Then I read some of the good reviews and decided to give them a go.

I ordered fitted sheets x 3 super king, and a couple of pillow cases.

They are thinner than most, but have washed fine and still fit the mattress after washing. (Some shops don’t as they shrink).

I didn’t notice the thinness sleeping on the sheets. And maybe it was coincidence but the first night with them on the bed is one of the best nights sleep I’ve had in a while!!

Super king bedding can get expensive, however this company are very reasonably priced.

I am the first to complain however, there is nothing to complain about regarding my purchase.

I am the first to complain. You pay your money if it's rubbish complain.

I did.

Now I say I am also the first to credit a company.

I finally got my duvet and guess what?? It is the first duvet that actually fits the cover! That is definitely a first.

I have spent a lot of money on duvets and they do not fit the cover. But today it did.

Thank you Imperial Rooms and Yorkshire Bedding.

Quick delivery and really pleased with the product.
Didn't see th reviews until I came to leave mine and got a surprise. I can't fault them.

After reading so many bad reviews, I was pleasantly surprised! Ordered on monday night, dispatched on Tuesday and delivered on Thursday…What a service! No problem with anything, products or delivery. I got what I ordered and at a great price. I would definitely order again from Yorkshire bedding.

Sent a quilt back ,and still waiting for a refund ,dont trust this company all they want is your money and give no service back ,shame on you rip off Britain

Sheets arrived with what looks like blood stains on them?!
Also fulfilled via Amazon who I tend to avoid as everything I've ordered from them in recent years has been awful quality.
The sheets also feel really cheap, and the duvet is really poor quality. Scratchy, not cotton as advertised.
Avoid like the plague

Do not use this company for any goods they stipulate that it’s cotton and silk and it’s not not only that when you return items they try and make out they have only received part of the order to accumulate their loss sent several emails order was nearly £40 only received £3.69 back

I purchacd a Extra Deep Fitted Sheets 40cm and wax fery dussapointed with the quality and fit.
Because if the poor design the fitted sheet is forever coming off the matress and requires constant attention.
My advise. Don't bother

Finding mainly fitted sheets online, I came across super king-size Egyptian cotton flat sheets at an extremely good price. Bought 2 pairs which entitled me to free postage. They arrived within a couple of days and I'm very pleased with them for the price. You can buy thicker ones for a little bit more but these really are a bargain. I received a gift for my purchase and I was very pleased with 2 lovely velvet cushion covers! I expected them to be very basic but they really are very good quality. I'll definitely recommend this company

Easy website, accurate delivery times and good prices. Quality products for the prices.