I will recommend your Company to others to use you when is needed at anytime simply because You're always doing fantastic job there and I really do rating you these people very higher than any other F... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
THIS COMPANY IS USELESS, I PUT FORWARD A FEW REFUND CLAIMS WITH THEM, FILLED IN PAPERWORK THEY SENT THROUGH THE POST, THIS WAS IN AUGUST 2023, I HAVE HEARD NOTHING AT ALL FROM THEM SINCE. IT IS FOR CL... Ver mais
Positives: Smooth process, hassle free and kept informed. Paid quickly and friendly staff Negative: fee for successful claim quite high at 48% and I think that should be made clearer at the start of... Ver mais
A empresa respondeu
I’ve used this company for ppi claims in the past and recently HMRC. Although I was dubious initially I was so happy with the reimbursements that they implemented on my behalf and I definitely wou... Ver mais
A empresa respondeu
4,1
Muito Bom
250 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic and nothing was a problem
19 de outubro de 2023
Avaliação não solicitada
Great service by all 👍
29 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you so much for your kind feedback, I hope we can be of assistance again in the future.
Knowledgeable staff
Knowledgeable staff, pleasant and always helpful
26 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you for your kind feedback, it is very much appreciated.
Brilliant from start to finish couldn’t…
Brilliant from start to finish couldn’t do more for me would recommend them to anyone fantastic
18 de agosto de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you for your kind and valuable feedback Pamela we really appreciate it.
This company is a nightmare
This company is a nightmare, stay well clear. They are harassing my elderly mum. She’s never signed anything, yet they have a printed signature. They won’t tell us where they got the data from which is against GDPR, they won’t/can’t give us a name of a data controller, very rude. If you think you have a Previn/M&S claim, I really wouldn’t bother.
25 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you Mr Mcllroy for your feedback on behalf of your mother. If you can get your mother to contact us at compliance@yourclaimmatters.co.uk who will be more than happy to answer the questions and queries you have.
TAKE MY NAME OFF YOUR BOOKS I'M VERY GLAD I CANCLLED 7 MONTHS AND NOTHING THE MORE PEOPLE CANCEL THEY MIGHT TO THE JOB MORE QUICKLY CANCELCANCEL CANCEL WASTE OF TIME
IF I COULD I WOULD GIVE NO STARS. CAME BACK FROM ABROAD FEBRUARY(WHERE I LIVE) STARTED CLAIM. THEY ASKED FOR PASSPORT DETAILS AND SIGNATURE. 7 MONTHS LATER NOTHING. I CANCELLED MY CLAIM TODAY 25 9 23 ASKED FOR LETTER CONFIRMATION THAT I CANCELLED ALSO TO EXPLAINTION OF WHAT HAPPEND TO MY PASSPORT DETAILS AND SIGNATURE. ABSOLUTELY WASTE OF TIME RUBBISH
25 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you for your feedback, I can confirm that a letter will be sent in the post from the compliance department.
Yes the experience I had and with my…
Yes the experience I had and with my clams matters was excellent from the stat of my claim to the completion. I never had to contact them they kept me informed throughout the process.they managed to get me some tax return from MHR.
16 de junho de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you Mr Fairclough for your kind feedback it is most appreciated.
Mishandling of claim proceeds. Additionally on two occasions Your claim matters said " your cheque is in the post, it will be with you shortly". Liars.
Your claim matters received a cheque from HMRC in respect of a tax rebate in my name. It took several weeks to get action from them. However they deducted their fees and forwarded a cheque to my estranged partner then accused me of cashing the cheque. Needless to say I never received the net amount due to me. It is financial misconduct to my mind. Be warned people.
8 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Good morning Mr Wilde thank you for your feedback. So that we can look into your query could you please email compliance@yourclaimmatters.co.uk. We look forward to hearing from you.
This company is bad!
This company is bad!! I have been with them for about two years, they where looking in to my ppi claim. Nothing happened. But now I just had a tax refund. Overpaid on my tax.
Only £200. this lot claimed £110 for sending my a letter. Desperate to get my name off there books.
15 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thankyou Mr Conan for your feeback if you would like to removed from our books please contact compliance@legal-ventures.co.uk who will be happy to assist with this matter.
Still waiting since May 22
I have been waiting since May 2022 16 months now, just how long should it take?
5 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you for your review, so that I can get you an update on your claims could you please contact compliance@yourclaimmatters.co.uk
Got my claim through
4 de setembro de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thanks Annita for your feedback we hope we can be of assistance to you in the future,
Good process but High fees
Positives: Smooth process, hassle free and kept informed. Paid quickly and friendly staff
Negative: fee for successful claim quite high at 48% and I think that should be made clearer at the start of the process as I don’t feel we were made aware that almost half of the money would be fees.
19 de agosto de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you Julie for your feedback we welcome this, and take on board your comments
Very good service looking forward to…
Very good service looking forward to receiving more cheques in the post soon
30 de agosto de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you for your kind feedback.
Resposta da Your Claim Matters
Thank you for your review Mrs Pomfrey, we are glad you were pleased with the service you received.
Great service and follow up
Great service and follow up, easy to
use forms and not a long wait for positive outcome. Thank you
31 de julho de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you Ava for your kind feedback, it is much appreciated.
Excellent service
13 de julho de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Good morning Carole, thank you for your kind review.
Resposta da Your Claim Matters
Hello John, thank you for your kind review, we are glad to hear you were pleased with the service you received from us.
Resposta da Your Claim Matters
Hello Gloria, thank you for taking the time to leave us your review, we are glad to hear you were happy with our service.
Good phone manner
Good phone manner, helpful but not pushy
3 de agosto de 2023
Avaliação não solicitada
Resposta da Your Claim Matters
Thank you for your kind review Mrs Fitzhugh, we appreciate your feedback.
Resposta da Your Claim Matters
Thank you Janice for your kind feedback it is very much appreciated
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