Found ‘Your Dog’s Club’ whilst searching online for my regular dog food. Great all round experience, really competitive prices plus my first use discount, easy ordering and swift delivery even though... Ver mais
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Veja o que dizem as avaliações
I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my f... Ver mais
A empresa respondeu
Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Cu... Ver mais
A empresa respondeu
A strap on my dog’s halter bought from the company a few months ago has come unstitched. I sent it back as requested and and have immediately received another one from this excellent company.My wife,... Ver mais
Detalhes da empresa
Sobre Your Dog's Club
Escrito pela empresa
Free Delivery Over £59.99
| Best Dog Food | Tasty Dog Treats |
| Quality Dog Toys | Dog Accessories |
Welcome to the destination for all things DOG! Where responsible dog owners can find the highest-rated nutritional dog food & treats plus top-quality dog toys & dog accessories to give their four-legged friends a happy & healthy GREAT life. With helpful info in our Dog Blog to advice from our team of qualified dog experts, we have everything you need to make life with your dog, GREAT!
Informações de contato
Broomlea, Racecourse Lane, CW6 9EF, Cotebrook, Reino Unido
- woof@yourdogsclub.co.uk
- yourdogsclub.co.uk
4,5
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick delivery
Very quick delivery, and the goods were well packed. My dog loves the venison treats, and I can’t buy them locally.
22 de março de 2023
Resposta da Your Dog's Club
This is great to hear! We're thrilled that your dog loves the venision treats! We hope that we can keep you stocked up for many months to come!
Good price quick delivery will us again…
Good price quick delivery will us again and recommend
21 de março de 2023
Resposta da Your Dog's Club
Thank you for the review! Great to hear that you've had speedy delivery with our courier partners and it's always fabulous to hear that our customers will come back to us! We look forward to providing you another 5 star experience on your next visit!
Resposta da Your Dog's Club
Great news! We always love to hear that our customers have had a great experience with us and speedy delivery too! We look forward to your next order and another 5 star experience with us!
Excellent all round
Excellent all round. I had an issue with having filled in my address wrongly, emailed immediately and was replied to early on the first working day.
12 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the review! Great to hear that our Customer Service Team were able to assist you quickly and get your order our to you. We hop your dog is enjoying the food and we look forward to your next order and another 5 star experience!
Resposta da Your Dog's Club
Thank you so much for the review! Great to hear that you had speedy delivery and we hope your dog is enjoying the treats!
Good quality selection and delivery.
Good quality selection and delivery.
Could be more varied on what is stocked though.
14 de março de 2023
Resposta da Your Dog's Club
Hi Kim, thank you so much for the review. We're always adding new products to the site but it would be good to get your feedback on things that you perhaps couldn't find. Please can you pop us an email on woof@yourdogsclub.co.uk so that we can feedback to the team on anything that you'd like to see in the future? Many thanks!
Good products and quick service
13 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the great review. It's always good to hear that our customers enjoy the products and that our courier partners deliver promptly! We look forward to your next order!
Speedy delivery and fab product
Speedy delivery and fab product. Will be ordering again very soon.
19 de março de 2023
Resposta da Your Dog's Club
Great to hear! We're looking forward to your next order and providing another 5 star experience very soon!
Quick and easy to order and receive our…
Quick and easy to order and receive our dog biscuits
19 de março de 2023
Resposta da Your Dog's Club
Great to hear! We look forward to your next order and keeping your dog's tail wagging with more delicious treats!
Fabulous toy
Fabulous toy , have loads but this one has a faulty squeaker , came promptly though so otherwise all good. You weren’t to know
19 de março de 2023
Resposta da Your Dog's Club
Thank you so much for your feedback. Please contact our Customer Service team on woof@yourdogsclub.co.uk so that we can investigate the faulty item for you. Many thanks
Resposta da Your Dog's Club
Great to hear! Thank you so much for the review!
Haven’t received goods…
Haven’t received goods and that’s been a week now. Delivery note is that it was unable to be delivered although my mother works from home so is always home. That was Wednesday and it’s now Saturday and still not sign of my dogs food being redelivered.
Dog is 17 and can only eat this type of food, very disappointing. He has now ran out of his food and ends up very not well on anything else. Having to order then same from else where.
15 de março de 2023
Resposta da Your Dog's Club
Hi Ryan, we're sorry to hear that there is a delay with your parcel, had we been made aware of this sooner, we would of course been in touch to rectify things right away. We have taken a look into it and can see that there is an issue with the address on your account with us and it appears some information has been missed at the time of setting the account up. One of the team has, I believe contacted you directly, and your order should now be with you today. Many thanks, Your Dog's Club.
Fast Delivery
14 de março de 2023
Resposta da Your Dog's Club
Great to hear! Thank you so much for the review!
Fast delivery excellent service
Bought a dog toy. Excellent service and very fast delivery.
16 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the review, it's great to hear that you had excellent service from our team and speedy delivery too! We look forward to providing another 5 star experience on your next visit!
Delivered quickly
Delivered quickly - good communication- product was much more expensive than the last time we bought it.
15 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the review. It's great to hear that our team looked after you and provided great communication. Unfortunately, some items have had a recent price increase and we have done our best to ensure that we are still providing great value on all of our foods. If you'd like to arrange a free consultation with our nutritionist to discuss alternative foods, please get in touch on woof@yourdogsclub.co.uk so we can arrange this for you.
Excellent speedy service
Excellent speedy service. Cannot beat the turnaround from ordering to receiving the order. Placed several orders and each time have received the order within a couple of days.
9 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the great review, it's always good to hear that our returning customers continue to receive great service from us and our delivery partners.
Easy to order and quick to be delivered
15 de março de 2023
Resposta da Your Dog's Club
Thank you for the great review, we look forawrd to providing another 5 star experience on your next visit to us!
Efficient service
9 de março de 2023
Resposta da Your Dog's Club
Thank you so much! It's always great to hear that our customers have had a great service from us!
Resposta da Your Dog's Club
This is lovely to hear! Thank you so much for the great review!
Quick service and reasonable prices
8 de março de 2023
Resposta da Your Dog's Club
Thank you so much for sharing your thoughts, it's always good to hear that we are providing a great service to our customers!
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