Found ‘Your Dog’s Club’ whilst searching online for my regular dog food. Great all round experience, really competitive prices plus my first use discount, easy ordering and swift delivery even though... Ver mais
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Veja o que dizem as avaliações
I absolutely love kong toys, but have found they mainly stock them for larger breeds in the petshop. Whenever I seen the selection online for the smaller breeds I was delighted as I love to spoil my f... Ver mais
A empresa respondeu
Purchase and goods despatched cannot be faulted however severely let down by Evri. Original delivery (Fri pm) postponed no reason given tracking updated showing delivered? After several messages to Cu... Ver mais
A empresa respondeu
A strap on my dog’s halter bought from the company a few months ago has come unstitched. I sent it back as requested and and have immediately received another one from this excellent company.My wife,... Ver mais
Detalhes da empresa
Sobre Your Dog's Club
Escrito pela empresa
Free Delivery Over £59.99
| Best Dog Food | Tasty Dog Treats |
| Quality Dog Toys | Dog Accessories |
Welcome to the destination for all things DOG! Where responsible dog owners can find the highest-rated nutritional dog food & treats plus top-quality dog toys & dog accessories to give their four-legged friends a happy & healthy GREAT life. With helpful info in our Dog Blog to advice from our team of qualified dog experts, we have everything you need to make life with your dog, GREAT!
Informações de contato
Broomlea, Racecourse Lane, CW6 9EF, Cotebrook, Reino Unido
- woof@yourdogsclub.co.uk
- yourdogsclub.co.uk
4,5
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Your Dog's Club
This is lovely to hear! We're really pleased that you're happy with the speedy delivery and our range of products!
Resposta da Your Dog's Club
Thank you so much for your review, it's great to hear that our customers have had a speedy service from us!
My willow loved her toys and I was…
My willow loved her toys and I was impressed with the speed of delivery and would recommend
14 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the review! We're thrilled to hear that Willow is loving her new toys!
good company no problems
6 de março de 2023
Resposta da Your Dog's Club
Thank you so much for your 5 star review! We look forward to your next visit!
Quick delivery
7 de março de 2023
Resposta da Your Dog's Club
Lovely to hear that you had a speedy delivery from our courier partners - we look forward to your next 5 star experience with us!
Resposta da Your Dog's Club
Thank you so much for your review! It's always great to hear that ordering is easy and our delivery partners arrrive quickly!
Dog's Club Food Bowls
Excellent and speedy delivery - very pleased with the product and value for money.
6 de março de 2023
Resposta da Your Dog's Club
Thank you for your 5 star review, we hope your pooch is enjoying the new bowl!
Shipped super quickly and an all round…
Shipped super quickly and an all round easy shopping experience. I have a very happy cockapoo with his new balls!
7 de março de 2023
Resposta da Your Dog's Club
We love hearing that our furry friends are loving their new goodies! Thank you so much for the great review!
Service was excellent
6 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the 5 star review! Great to hear that you received excellent service from our team
:)
My order came very quickly
My order came very quickly and was correct. Couldn’t ask for more!! Will definitely use again.
6 de março de 2023
Resposta da Your Dog's Club
Thank you for the great review Sally, it's great to hear that you'll shop with us again based on this experience. We look forward to providing another 5 star service next time!
Doggie toys
Great site lots of good items. From order to delivery it was quick and easy.
6 de março de 2023
Resposta da Your Dog's Club
This is lovely to hear Lynn, thank you so much for the lovely review.
I will be buying again Extremely fast…
I will be buying again Extremely fast service. Order was delivered within 2 days of ordering. Good selection of indestructible toys on their website at reasonable prices. Just wish the extra large durable dog ball was available.
6 de março de 2023
Resposta da Your Dog's Club
Thank you for your 5 star review, great to hear that you found a good selection of products available. We'll feed your comments regarding an extra large durable ball to our team, we're constantly adding new products so keep an eye out for new items.
AVOID AVOID AVOID
This company is a total scammer. I ordered 2 XL Chuckit balls. Only one arrived, in a package that had already been opened on arrival to me.
On contacting the company they apologised and said they would issue another ball. They confirmed they’d issued it, and a week later it still hadn’t arrived. I contacted them again to ask for a tracking number, only to be told that the ball hadn’t yet been issued, it would be issued the following day.
I asked for a refund instead of a replacement on the basis that this company clearly aren’t genuine or honest with their customers, and unsurprisingly, it’s now radio silent. No refund and no tracking number for a replacement ball.
If you don’t want to be scammed avoid using this company. It’s the first time I had purchased from them and I will not be using them ever again. If I could give no stars I would.
Disgraceful, should not be in operation.
10 de março de 2023
Avaliação não solicitada
Resposta da Your Dog's Club
Hi Tiziana, thank you so much for your comments. We understand that our team have investigated this missing item for you and advised that they are investigating with the courier as to why the parcel arrived as it did and a replacement was placed on back order due to our warehouse awating a delivery from the supplier of the toy that you ordered. We have contacted you via email directly to further assist in resolving this for you and a member of our team will also be in touch on Monday. Many thanks.
Resposta da Your Dog's Club
Lovely to hear your pup is enjoying the treats you selected! We look forward to keeping that tail wagging with your next order!
Great service
4 de março de 2023
Resposta da Your Dog's Club
Great to hear! Thank you so much for the 5 star review!
Great good quality doggy food great service excellent healthy dog food…
Great service excellent healthy food highly recommended
4 de março de 2023
Resposta da Your Dog's Club
Thank you for the great review, it's lovely to hear that you had great service from our team! We look forward to your next order!
Resposta da Your Dog's Club
Thank you so much for the review. We're thrilled to hear that you're so happy with your purchase. We look forward to providing another 5 star experience next time you shop with us!
Customer service helpful when an item…
Customer service helpful when an item was out of stock and no idea when it might be back. Trying to apply my first time discount wasn’t straightforward but I got there in the end . Arrived in time.
3 de março de 2023
Resposta da Your Dog's Club
Thank you so much for the review, it's great to hear that our team were able to help with your out of stock item. We look foward to your next order and providing another great experience!
Veery quick delivery and good products
1 de março de 2023
Resposta da Your Dog's Club
This is great to hear, thank you so much for taking the time to leave us a review!
Resposta da Your Dog's Club
Thank you so much for the review, it's great to hear that you had speedy deliver from our couriers and that you love our prices too!
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