I needed a refill of my prescription urgently as I thought I had enough but clearly this was not the case. I completed the online order form, called the pharmacy to explain the situation and they a... Ver mais
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Veja o que dizem as avaliações
Absolutely love everything about yourpharmacy . The stuffs are very nice and professional they always welcome you and does their jobs perfectly. I was with another pharmacy and never been hap... Ver mais
I’ve always had a great experience with YourPharmacy since I switched over to them. I no longer need to worry about my prescriptions as they’re delivered on time and the service is fantastic! The staf... Ver mais
I was beginning to get desperate because although I had been prescribed this chemotherapy medicine it was not apparently available in Wales where I live. I had been told to start using it as soon as... Ver mais
Detalhes da empresa
Escrito pela empresa
We are an Independent UK Registered Pharmacy in Sheffield offering a wide variety of highly efficient NHS and Private Services for various conditions. We specialise in Weight loss, Men’s & Women’s Health, Skin Conditions and other medical conditions which are available to all patients via completion of online assessments. We also offer other services including Ear Wax Removal, Travel Vaccinations, B12 Injections and Anti-Wrinkle and Dermal Fillers – all available to book online.
Informações de contato
26 Greenhill Main Road, S8 7RD, Sheffield, Reino Unido
- 0114 400 0181
- Info@yourpharmacy.uk
- yourpharmacy.uk
4,6
Excelente
100 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor service and item dispatched late.
Poor service. Website was unclear about dispatch times. I needed an off the shelf product within 3 days so I ordered on Wednesday and chose delivery Royal Mail 48 hour service. It's 5 days later (Monday) and I've still not received the item.
Customer service response is that their terms and conditions state that the dispatch times can vary so the item was not dispatched until Friday. Definitely won't be using their service again.
3 de novembro de 2025
Avaliação não solicitada
Resposta da YourPharmacy
Hi Nat, We are sorry to hear you are not happy with the service provided. Rest assured we are continuously reviewing our services to improve. Unfortunately, some items are required to be ordered in which then cause a slight delay with the weekend being so close. We apologise for the inconvenience this has caused and will feedback to the team.
Very happy with my order...would reccomend
Very happy with my order...good ease of ordering, efficiency of approval and pricing/availability. Item was packaged correctly temperature controlled and came with the needles and alcohol wipes. DPD delivery also good giving tracking and timing info to ensure I'm in to recieve.
4 de setembro de 2025
Avaliação não solicitada
Resposta da YourPharmacy
Thank you Lucy!
Resposta da YourPharmacy
Thank you Laura!
Resposta da YourPharmacy
Thank you Kerrie!
Refunded order without giving a reason…
Refunded order without giving a reason , I had to phone to find out.In my case the service needed to be improved. If your going to refuse filling an order, then you should say why. Would not recommend
6 de agosto de 2025
Avaliação não solicitada
Resposta da YourPharmacy
Hi John, We’re sorry for the inconvenience. In certain cases, our clinical team may decide not to proceed with an order based on their professional judgment and in line with medical guidelines. This is always done with patient safety as the top priority. While we understand it can be frustrating, these decisions are made to ensure safe and appropriate care. We appreciate your feedback and are working to improve our communication.
Come and it was not chilled the ice had…
Come and it was not chilled the ice had melted apart from that everything has been fine
4 de agosto de 2025
Resposta da YourPharmacy
Hi Courtney, We apologise for the service you have received. We have since taken your feedback onboard and have improved our packaging. We appreciate the time you have taken to feedback to us.
Resposta da YourPharmacy
Thank you Kerry!
Great company to buy from 1st class care…
Great company to buy from.They helped me with a medical problem i had but they helped me continue my journey under their supervision. Fast delivery 🚚 perfect 100% recommend
2 de julho de 2025
Resposta da YourPharmacy
Thank you Patricia!
Very easy to order and arrived promptly…
Very easy to order and arrived promptly and good value
1 de julho de 2025
Resposta da YourPharmacy
Thank you Christine!
Great pharmacy
I've currently now used this pharmacy twice and in both occasions have been very helpful order was placed shipped and with me 1 day later will definitely recommend.
6 de julho de 2025
Avaliação não solicitada
Resposta da YourPharmacy
Thank you Rebecca! We appreciate the kind words!
Speedy telephone advice & quick…
Speedy telephone advice & quick despatch and delivery.
30 de junho de 2025
Resposta da YourPharmacy
Thank you!
Smooth start to finish from online…
Smooth start to finish from online questionnaire to final delivery will highly recommend
30 de junho de 2025
Resposta da YourPharmacy
Thank you!
The item was not cold packed
The item was not cold packed, the needles were in a bag so could be damaged in transit and no alcohol/ antiseptic wipes included.
9 de junho de 2025
Resposta da YourPharmacy
Hi Sarah, We apologise for the inconvenience this has caused. We have since reviewed our packaging and improved how we send products.
Resposta da YourPharmacy
Thank you Laura!
Resposta da YourPharmacy
Thank you!
Very good service
Very good service, and helpful in sorting out my order, will use again!
10 de junho de 2025
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