Zanui Avaliações 

Really responsive and helpful when my address was chagned mid transit.

Great website, easy to use and order. I had an issue with a faulty product and the service team instantly assisted and sorted it out.

I had a delivery of several planter pots where unfortunately one arrived broken and another one was cracked. Sarah-Louise from the customer support team quickly followed up when I sent photos of the broken pots. She was friendly and helpful as she arranged for the replacement pots, which were were delivered quickly and in perfect condition. It's when things don't go to plan that you get to see what a company is really like. This experience means I am more than happy to continue shopping at Zanui.

Shopping on-line with Zanui has been an excellent and stress free experience. My purchased vases were dispatched and received quickly and safely. They were packaged carefully and arrived in one piece which was very impressive as they were quite fragile. The customer service team were also excellent. They were polite, friendly, had great knowledge of their items and answered all my questions on delivery and my concerns on the vases being fragile. An impressive team, beautiful items to choose from and excellent service that made Zanui and the team a pleasure to deal with. I have no hesitation in buying from Zanui again and in recommending them. Thank you so much, Zanui and thank you for my beautiful vases!

I recently purchased a gorgeous refurbished dining table.
It was exactly what I wanted-just perfect!
The customer service has also been great! I highly recommend purchasing from here!
Thank you!
Kat

I recently purchased some ceramic mugs from Zanui only to find one had a small chip.
I emailed the Customer Service team and, despite a delay in the response due to an incorrect email address, Carla was quick to resolve this by having a replacement sent out me. Her follow through from the moment she received my email until the moment the new mug arrived was just excellent. It is so nice to experience this level of customer service which sadly is becoming increasingly rare these days.
Well done Carla!

Our product arrived damaged (most likely in shipping) and Zanui was extremely quick to respond and refund and were most helpful. It was an excellent customer experience and left a good impression given the disappointing circumstances.
Fiona

Excellent, flexible and quick customer service. My vase arrived in the mail broken and they are replacing it quick smart.

One of the products was delivered in a faulty condition. I was provided with a refund and was advised I could dispose of the item as I saw fit rather than having to return a rather large item. Communication was prompt and courteous