As a sr citizen it became difficult to fix duvet cover on continental quilt. That problem is sorted now. Just one single top sheet and no more struggles. The top cover is good quality and certainly sa... Ver mais
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Veja o que dizem as avaliações
I couldn’t be more delighted. Duvet is light and the cotton cover makes it very easy to manoeuvre over the bed. In every way it is a vast improvement over my previous duvet which came in two separate... Ver mais
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The duvet I felt was too stiff and not very comfortable. However I decided to keep it. Unfortunately I stupidly put the wrong quantity in the box when I ordered and have found your returns process exc... Ver mais
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The Coverless duvet is lovely, soft and comfortable. Delivery was delayed but I was kept informed. The box that finally arrived was badly torn and battered, Fortunately the pillowcases and duvet arr... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Zelesta UK
Escrito pela empresa
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Informações de contato
Plantageweg 12A, 3833AZ, LEUSDEN, Holanda
- +44 20 8044 8800
- info@zelesta.co.uk
- zelesta.co.uk
Experience the ease of Zelesta
4,3
Excelente
42 avaliações
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I actually love my coverless duvet
I actually love my coverless duvet, but on making up the bed for the first time, I noticed some puckering on it. I contacted customer service who replied promptly with directions for requesting a return. I had some issues trying to get my order number located, so contacted CS again. They immediately completed the exchange process for me, and a replacement arrived within a couple of days. The duvet is good quality, looks great and is comfortable to sleep in.
6 de novembro de 2025
Avaliação não solicitada
Resposta da Zelesta UK
Amanda, thank you so much for your wonderful 5-star review—it's truly uplifting to read!
We're delighted to hear that you're enjoying the comfort and quality of your coverless duvet, and that our team was able to assist you promptly with the exchange. It's always our goal to make things right quickly, and we're grateful for the chance to turn a small hiccup into a positive experience.
If you ever need any further advice or have more thoughts to share, feel free to reach out via our live chat on the website.
Kind regards,
Team Zelesta
No more changing covers
24 de outubro de 2025
Resposta da Zelesta UK
Heather,
Thank you for your fantastic review! We're delighted to hear how much you're enjoying the simplicity of our duvet, making those routine tasks a thing of the past. At Zelesta, creating effortless comfort is at the heart of what we do, and it's rewarding to know it's making a positive difference for you.
If you have any questions in the future, don't hesitate to reach out via our live chat on the website.
Kind regards,
Team Zelesta
Nice choice
Nice choice, easy to use site, prompt delivery. The duvet is for my caravan so haven't actually slept under it yet, but it feels lovely.
26 de outubro de 2025
Resposta da Zelesta UK
Dear Mrs Walsh,
Thank you for your lovely feedback – it's wonderful to hear that you enjoyed the straightforward shopping experience and quick delivery. We're also pleased to know that the duvet already feels so comfortable, even before its first use in your caravan.
If you have any questions in the future, feel free to reach out.
Met vriendelijke groet,
Team Zelesta
Just started to use my duvet
Just started to use my duvet absolutely great not too heavy very warm love it
21 de outubro de 2025
Resposta da Zelesta UK
Dear Miora Cridland,
Thank you so much for your glowing review—it truly brightens our day! We're delighted to hear that your new duvet is providing the perfect balance of lightness and warmth, making for a truly enjoyable experience.
At Zelesta, creating comfortable and restful nights is at the heart of what we do, and your feedback means the world to us. If you ever have any questions or need assistance in the future, feel free to reach out via our live chat on the website.
With kind regards,
Team Zelesta
Have been away so only put on bed last…
Have been away so only put on bed last night though it was going to be a bit thin after sleeping under a winter duvet
But was pleased I never woke up in the night feeling cold had a good nights sleep.
Will order again soon .
1 de novembro de 2025
Resposta da Zelesta UK
Dear Jacqueline Richardson,
What a wonderful review – thank you so much for sharing your positive experience! We're delighted to hear that our duvet provided the comfort you needed for a restful night, and it's always rewarding to know we've helped improve your sleep.
If you have any questions in the future or need recommendations for more products, feel free to reach out via our live chat on the website.
Met vriendelijke groet,
Team Zelesta
My duvet is gorgeous
My duvet is gorgeous, very light, but keeps you warm & snug, the only problem is you just don’t want to to get up and out of your duvet? 😴🥱 🛌
22 de outubro de 2025
Resposta da Zelesta UK
Dear Karen Foenander,
Thank you so much for your glowing review—we're thrilled to hear how much you're enjoying the light and cozy feel of your duvet! It's always rewarding to know our products are helping create those perfect, restful moments that make it hard to leave bed.
At Zelesta, we're passionate about enhancing your sleep experience, and feedback like yours inspires us to keep improving. If you have any questions or need recommendations in the future, feel free to reach out via our live chat on the website.
Best regards,
Team Zelesta
Resposta da Zelesta UK
Dear May Mills,
Thank you so much for your positive review—it truly brightens our day! We're thrilled to hear that our product adds a lovely touch to your bed and provides that comfortable feel you've been enjoying.
At Zelesta, it's our goal to enhance your sleep experience, and feedback like yours helps us keep delivering the best. If you have any questions in the future, feel free to reach out via our live chat on the website.
Best regards,
Team Zelesta
Pleased with the duvet
Pleased with the duvet, the quality is great and the fabric is perfect, arrived quickly and impressed with the design
21 de outubro de 2025
Resposta da Zelesta UK
Dawn, thank you for your wonderful review! We're delighted to hear that you're enjoying the high quality and thoughtful design of our duvet, along with the quick delivery that made your experience even better.
At Zelesta, we're passionate about creating products that enhance your comfort and daily life, and your feedback really inspires us to keep improving.
If you have any questions in the future, feel free to reach out via our live chat on the website.
Kind regards,
Team Zelesta
Box was soaking ŵet oʻm bottom and a…
Box was soaking ŵet oʻm bottom and a hole was where it was wet no pillowcase inbox but pleased with order can̈ you sort the pillowcases out
16 de outubro de 2025
Resposta da Zelesta UK
Dear Valerie Melling,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues with the packaging and the missing pillowcase, as we always aim to deliver a smooth experience with every order.
We appreciate that you're otherwise pleased with your purchase and would like to help resolve these concerns quickly. To assist further, could you please send us your order number and phone number to review@zelesta.nl? Our team is ready to look into this and find a suitable solution for you.
Met vriendelijke groet,
Team Zelesta
Great product just wish you did white…
Great product just wish you did white but gorgeous otherwise great delivery as well with ups
16 de outubro de 2025
Resposta da Zelesta UK
Dear Happy Newcastle,
Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying the product and that the delivery with UPS went smoothly. Your feedback about adding a white option is noted and truly valuable—it helps us improve our range to better suit customers like you.
If you have any questions in the future, feel free to reach out.
With kind regards,
Team Zelesta
It was excellent service and my duvet…
It was excellent service and my duvet is lovely
13 de outubro de 2025
Resposta da Zelesta UK
Dear Margaret,
Thank you for your wonderful review – it's fantastic to hear that you're pleased with our service and the comfort of your duvet. At Zelesta, we're passionate about creating relaxing and enjoyable experiences, and your feedback truly brightens our day.
If you have any questions or need assistance in the future, feel free to reach out via our live chat on the website.
With kind regards,
Team Zelesta
It's a scam
It's a scam! Never received my order. Tried reaching via the email and the contact number provided, several times. There is no response to the email and can never get through the contact number provided.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Zelesta UK
Dear Hitasha Sandhu,
Thank you for sharing your feedback, and we're truly sorry to hear about your frustrating experience with your order. It's disappointing that you haven't received it and that our contact channels haven't been responsive as they should be.
We take these issues very seriously and would like to investigate and resolve this for you as quickly as possible. To help us look into this further, could you please send your order number and phone number to review@zelesta.nl? Our team is ready to assist and ensure this gets sorted out.
Met vriendelijke groet,
Team Zelesta
coverless duvet
I’m so pleased with this coverless duvet, the material is so soft, it’s lovely, I will certainly buy from this company again!!
7 de outubro de 2025
Resposta da Zelesta UK
Dear Julie Bacon,
Thank you so much for your wonderful review—it truly brightens our day! We're thrilled to hear that you're enjoying the comfort of our coverless duvet and appreciate your kind words about its quality.
At Zelesta, we put great care into crafting products that deliver a luxurious and restful experience, and it's rewarding to know that it's making a difference in your daily routine. We're delighted to have earned your repeat business and look forward to welcoming you back.
If you have any questions in the future or need assistance, feel free to reach out via our live chat on the website.
Met vriendelijke groet,
Team Zelesta
Beautifully made and have cosy nights…
Beautifully made and have cosy nights but I think come cold nights her in England we will need a blanket over it as we are elderly and feel the 🥶 cold. But service and make was last class. Just hoping it will fit in my 9kg washing machine.
20 de outubro de 2025
Resposta da Zelesta UK
Dear Linda Price,
Thank you so much for your wonderful 5-star review—it's truly heartwarming to hear how our duvet has brought you cosy nights and added a touch of comfort to your routine. We appreciate your kind words about the quality and service, and we're confident it will continue to enhance your sleep experience.
If you have any questions or need advice on the best way to care for it, feel free to reach out via our live chat on the website—we're here to help make sure everything stays just right.
Met vriendelijke groet,
Team Zelesta
The company is doing well great product.
6 de outubro de 2025
Resposta da Zelesta UK
Dear Mrs Falconer,
Thank you for your kind words and for sharing your positive experience with our products! We're thrilled to hear that you're enjoying what we offer and that our quality is making a difference for you.
At Zelesta, we're dedicated to creating items that enhance your everyday comfort, and it's rewarding to know we're on the right track. If you have any questions in the future or need assistance, feel free to reach out via our live chat on the website.
With kind regards,
Team Zelesta
Built in quite and cover
I can not believe how warm this is, when I first took it out of package my heart bank. However when once under it it heats straight away ( I have no idea why) it is very light weight.
Great company delivered within 7 days. I have bought a 2nd one.
7 de outubro de 2025
Resposta da Zelesta UK
Dear Sarah Irving,
What an incredible review – it truly brightens our day! We're thrilled to hear how quickly our product brought you comfort and warmth, making a real difference in your nights. It's fantastic that you appreciate the lightweight design and our reliable delivery, and we're honored that you've chosen us again.
At Zelesta, creating products that deliver on comfort and quality is our passion, and your feedback shows we're on the right track. If you ever have any questions or need recommendations for future purchases, feel free to reach out via our website.
Met vriendelijke groet,
Team Zelesta
Want to return item but have had no response. I have sent you 3 emails requesting…
I have sent you 3 emails requesting advice on how to return this item as it is not suitable, but have had no reply.
1 de outubro de 2025
Resposta da Zelesta UK
Dear Sandra Graham,
Thank you for sharing your feedback with us. We're truly sorry to hear that you haven't received a response to your emails about returning the item, and we understand how frustrating that must be. We value your business and want to make things right as soon as possible.
To assist you further, could you please send your order number and phone number to review@zelesta.nl? Our team will look into this promptly and get back to you.
Kind regards,
Team Zelesta
I love my cover less quilt
I love my cover less quilt. I have arthritis in my shoulders and wrists and I actually love changing my bed now. It’s so easy. The quilt itself is so comfortable to sleep under I get a good nights sleep without getting tangled up.
30 de setembro de 2025
Resposta da Zelesta UK
Dear Margaret Fairness,
Thank you so much for your wonderful 5-star review—it truly brightens our day! We're delighted to hear that our coverless quilt has made a positive difference, especially by simplifying your routine and providing the comfort you need for a restful night's sleep.
At Zelesta, creating products that enhance everyday ease and promote better rest is at the heart of what we do, and your feedback means the world to us. We hope it continues to bring you many more peaceful and tangle-free nights ahead.
If you have any questions or need further assistance, feel free to reach out via our live chat on the website.
Kind regards,
Team Zelesta
Love love love
I just love this duvet the material crinkle noise is just amazing pillowcases also you have to buy pillowcases separately which are quite pricey but you get what pay for only had a week or so let’s see how it washes
26 de setembro de 2025
Resposta da Zelesta UK
Kazza,
Thank you so much for your wonderful 5-star review—it truly brightens our day at Zelesta! We're delighted to hear that you're enjoying the unique feel of the material and the overall comfort, and we appreciate your thoughts on the pillowcases as a worthwhile addition.
It's always exciting to see how our products perform over time, and we're confident they'll continue to impress. If you have any questions or need recommendations in the future, feel free to reach out via our live chat on the website.
Kind regards,
Team Zelesta
Need to try bedding !
Very quick delivery!
I bought for a Xmas gift for family so not had the pleasure of trying it out .
Boxed and bagged inside which looks very nice.
23 de setembro de 2025
Resposta da Zelesta UK
Dear Amanda Dean,
Thank you for your wonderful 5-star review! We're thrilled to hear that you were impressed with the speedy delivery and the thoughtful packaging, making it a perfect gift option.
We hope your family enjoys their new Zelesta item and experiences the comfort it brings. If you have any questions in the future, feel free to reach out via our live chat on the website.
Kind regards,
Team Zelesta
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