Zencrafthouse Avaliações 

193
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Ver mais

Avaliado com 3 de um total de 5 estrelas

Update - Phillip with Zen House contacted me regarding the broken bracelet mentioned in my original review. He proactively offered to replace it and ship for a small fee ( because it was purchased m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My entire shopping experience was good. Good quality products. Keeps me coming back. 1 purchase was all it took to make me a repeat customer.

Avaliado com 3 de um total de 5 estrelas

After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(193)

43 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I ordered the first box and then…

I ordered the first box and then canceled. It sent me a second box. When I looked at my account it said it was canceled. Yet I still got charged $43??? No one is answering the phone so I guess I’m going to dispute it with my credit card company. So scammy.

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Zencrafthouse

Resposta da Zencrafthouse

Hi Nancy, thank you for contacting us. We've tried to reach you a couple of times via email and phone, but we haven't received your response. As we mentioned, no one answered the phone because you called us on the weekend during our off-hours. I also checked and saw that we never got a record that you cancelled your subscription. That was why when I checked, your account was still active. Anyway, we've cancelled it for you now, so rest assured you won't be charged in the future. Thanks again, and please reach out to us in the future if you need further help.

Avaliado com 5 de um total de 5 estrelas

I am pleased with the merchandise

The Zenhouse company is shipping wonderful products and working hard to fulfill orders. I am very pleased with the customer service I am receiving.

7 de julho de 2025
logotipo da Zencrafthouse

Resposta da Zencrafthouse

Hi Dominic, my apologies for the delay! Last month we experienced a high volume of orders for this monthly box so it took a bit longer to fulfill them. I explained about this in my email to you and you said it was OK. Feel free to let me know if I can assist you further.

Avaliado com 1 de um total de 5 estrelas

I’ll be returning!

I’ll send pics very soon.

19 de maio de 2025
logotipo da Zencrafthouse

Resposta da Zencrafthouse

Hi Pat, may I know if there is anything I can help you with your order? We are willing and ready to make things right for you, and our Customer Service contacted you via email.

Avaliado com 1 de um total de 5 estrelas

Ordered a subscription with "cancel"…

Ordered a subscription with "cancel" anytime. I want to try it out. Cancel, if I like it, reorder and continue. I am unable to cancel for 24 cycles, even though it says I can cancel anytime.
I have tried messaging and calling. Calling goes to someone's voicemail no mention of the company, which seems random.

1 de junho de 2025
Avaliação não solicitada
logotipo da Zencrafthouse

Resposta da Zencrafthouse

Hi [ Michael ],

Thanks for reaching out! Since this is your first order, it’s part of our Special Offer Box, which is designed as a one-time, non-cancelable box to start your subscription.

As mentioned in the offer, you can cancel anytime after receiving your first box. Your order has already been processed, but once your first box arrives, we’ll gladly help you cancel if you wish.

We truly appreciate you giving our Energy Medicine Box a try and hope you enjoy the healing benefits it offers. Let us know if you have any questions — we’re always here to help!

Warm regards,
ZenCraftHouse Team

Avaliado com 5 de um total de 5 estrelas

My bracelet arrived and it is…

My bracelet arrived and it is beautiful. I ordered a 7 when I should have ordered a 6. But it was my mistake and I am dealing with it. I get compliments on it all the time. I suffer from scoliosis pain and after having surgery last year removing a tumor and 1 ovary, I was laid up and couldn't exercise and now I need to lose the weight I gained while being laid up. I hope it helps.

20 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing quality

I truly find all the items that I have received from Zen Craft to be the utmost quality. Im learning so much monthly about different stones and ways to wear them. Highly recommend.

19 de abril de 2025
Avaliado com 3 de um total de 5 estrelas

Disappointed

I was hoping for more herbal products and/or oils and crystals.

19 de abril de 2025
logotipo da Zencrafthouse

Resposta da Zencrafthouse

Hi Kathryn, we stated in product description that each month's package consists of one bracelet and one bottle of essential oil. We will send you various other ones so you will have comprehensive calming and grounding benefits. Stay tuned for the next package!

Avaliado com 5 de um total de 5 estrelas

The quality of the bracelets I ordered…

The quality of the bracelets I ordered and they are beautiful! They responded to a e-mail I sent them about a product I ordered, they were prompt with their answer! I can’t wait to see any new products they might have for future gifts.

20 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Great value

I love the bracelet and I love the essential oil. I haven’t been disappointment at all. I’m happy to be in your club and I love your stuff.

20 de março de 2025
Avaliado com 2 de um total de 5 estrelas

Please be awarstore credit onlye that the return policy…

Please be aware that the return policy is store credit! You will not receive your money back. The beads are small and my bracelet was damaged when received.

20 de março de 2025
Avaliação não solicitada
logotipo da Zencrafthouse

Resposta da Zencrafthouse

In my email to you dated February 26, I stated that if you accept the store credit, I will send you a return label, and you agreed to this. I did not say that our policy rules out the refund. I hope you can state the situation correctly.

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