A terrible management company who don’t see residents as their customers. From first hand experience in dealing with them as a resident and the building resident committee I would go as far to say the... Ver mais
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Veja o que dizem as avaliações
We met james today What an pleasant helpfully and a outstanding guy. Truly wish if all the maintenance staff/management team were the same in other building. Very professional He made o... Ver mais
Zenith are a new management company for our building following a RTM takeover. They are a total contrast to the previous abysmal managing agent ( EMS ). James and Leah have been exceptionally helpful... Ver mais
Very pleased with our building manager, James Stanton. He's always quick to respond to our queries either via email or in person and goes out of his way to help make our apartment building a friendly... Ver mais
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Log-in issues
Chris was really helpful and listened carefully when I was trying to explain to him what I was struggling with on the website log in.
He helped me on the phone and then also sent a follow-up email which was really useful.
He was able to resolve the problem with me in a timely manner.
The staff there called Alex is full of…
The staff there called Alex is full of passion in tackling the problems and needs of the customer! Very good!
Fantastic and speedy service
Fantastic concierge!
I can’t fault Martin and Martin that work in the concierge office in Lowry Wharf! I lived in my apartment there for 10 years and during that time, I relied on them both a lot.
They always went above and beyond to ensure that all residents were taken care of and felt safe and happy, I can’t thank them enough!
Great Customer Service from Alex
Great Customer Service from Alex, very efficient and friendly.
Great Customer Service from Alex
Great Customer Service from Alex, very fast and efficient. Helped solve my problem within a matter of minutes.
Nothing but good words to say about…
Nothing but good words to say about zenith, really a shame to be leaving.
Would just like to make a note of the concierge service - both martins (tall and small) are the most friendly and helpful team. Nothing is ever too much a bother for them and they are extremely accommodating
Gerry (cleaner) keeps the place amazing!
Only moving out due to flat being sold but would stay in a heartbeat!
Quick response times
Quick response times, will fix issues in days not weeks.
Smoke and mirrors
They put my service charge up with 2 day’s notice to pay! Never give requested info! Won’t prove where discounts are given! A full on smoke and mirrors outfit
Swift response
I am new to the blade tower and today I had my first issue while I was outside UK. Contacted Alex and he was really helpful. The issue was addressed in no time. Very swift and smooth. Thank you so much Alex
Incredible Service & Response Times!
I have been liaising with both Emma Nicholson & Mathew Petit for a several months now in relation to a number of individual queries. Each time, my query has been responded to within 24 hours (often including weekends) and the query actioned or expedited to the relevant department. Incredible service and couldn't recommend them both highly enough. Tom
Helpful and responsive team
I had a few enquiries which needed responding too and the team provided swift and accurate responses to the questions. Special shout out to Mathew who was extra helpful over the email exchange.
Helpful when needed
Alex and rest of team always been helpful when needed
Quick response and problem solved after…
Quick response and problem solved after a few emails.
Needed Fob for my property
Needed Fob for my property, Chris was very helpful in the process
Amazing and timely service and…
Amazing and timely service and management by Sam. Rectified the situation at the earliest and very well.
Purchasing of additional access fob
I had a fantastic experience with Alex Clarke at Zenith Management. He provided swift and polite assistance in helping me secure an access fob. Alex's professionalism and efficiency stood out, making the process incredibly smooth. I highly recommend his top-notch service to anyone in need.
I only wish I could rate 0 stars.
I only wish I could rate 0 stars.
This place is awful. Nothing in my building ever works and some things have been broken for years. Most of my buildings windows have never been washed including mine and if you criticise the staff working for them or question why things are bad they just remove you from their app.
There's huge security issues including someone's car recently being stolen from inside a carpark under the building that is supposedly under surveillance, apparently not.
Poorly run, always an excuse for things not being done.
Alex was very helpful on the phone and…
Alex was very helpful on the phone and via email on an enquiry I had about a particular property! Very grateful for his time and attention to my query :)
If I could give 0 stars I would
If I could give 0 stars I would. By far the worst Building management - STEER CLEAR!! I've been in 2 buildings of theirs so far and they never care about the safety of people. Leave main doors and entrances broken for months, after complaints in SGI about MANY MANY stolen parcels from all blocks, there are still no proper cameras placed or any action taken. Soon something bad will happen to someone due to the complete and utter lack of security and care.
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