Prachtige functionele producten. Enorm goede service!! Er wordt heel goed meegedacht als zelfs na jaren - maar binnen garantietermijn- iets niet goed blijkt. Niets dan lof.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I bought the wireless charging pad so I could just lay my phone on it in any orientation to charge. It worked perfectly for a few weeks, then stopped functioning. I contacted their customer service,... Ver mais
A empresa respondeu
Excellent customer service! We own 7 Zens 4 in 1 charging stations and couldn’t be more pleased. They work well and look amazing at the same time. When my kids misplaced one of the short charging cabl... Ver mais
A empresa respondeu
Ik hield al van het product op mijn bureau maar de after sales service is helemaal geweldig! Snel, vriendelijk en behulpzaam.
A empresa respondeu
Detalhes da empresa
Sobre Zens
Escrito pela empresa
We are innovators. Inspirers. Pioneers. We’ve been pushing the boundaries of wireless charging since 2011. We are dedicated, passionate specialists who believe in the power of wireless. Our mission is to empower everyone to connect & charge easily and everywhere. With wireless charging from Zens, you can experience ultimate freedom. At home, at the office and on the go.
Located at the High Tech Campus in Eindhoven, The Netherlands, home to some of the world’s most trusted technology experts, thinkers, doers and collaborating minds, Zens’ range of innovative wireless chargers is packed with cutting-edge technology. Designed for both consumers and businesses, Zens empowers people to improve the way they work and live.
Zens – Empowering Freedom.
Our shipping promise
Shipped within 24 hours
Free EU-shipping and worldwide on orders over $75
Informações de contato
High Tech Campus 84, 5656 AG, Eindhoven, Holanda
- support@zens.tech
- zens.tech
4,3
Excelente
569 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
10/10 product bought the 4in1 charger
10/10 product bought the 4in1 charger, fast shipping and great customer service!
18 de agosto de 2025
Resposta da Zens
Thank you so much for your wonderful review. We’re glad to hear you’re enjoying the 4-in-1 charger and that your order arrived quickly. Great to know our service met your expectations! ^team Zens
Good wireless charger
I bought a wireless chargers for 2 devices, looks and works great. The only downside is that Google Watch won't charge, maybe because it can't be placed close enough. Anyway, we have 2 phones and works like magic.
Delivery was punctual.
2 de agosto de 2025
Resposta da Zens
Thanks for your review Svetlana! Great to hear the charger works well for your phones and that delivery was on time. Google Watches indeed need their own charger, as they use a different system. Hopefully that will change in te future. ^team Zens
Resposta da Zens
Thank you for your reviews, Andrew. Great to hear the ordering and delivery went smoothly. ^team Zens
Received a product with with scratch on…
Received a product with with scratch on it
30 de julho de 2025
Resposta da Zens
Thanks for sharing your feedback, and we're really sorry to hear that your product arrived with a scratch. That’s definitely not the experience we aim to deliver. Please reach out to us via zens.tech/support, and we’ll be happy to help resolve this for you. ^team Zens
Ontzettend goede service
Ontzettend goede service. Snelle reactie, heel vriendelijk en behulpzaam. Oplossingsgericht, echt top!
28 de julho de 2025
Resposta da Zens
Wat fijn om te lezen, bedankt voor je mooie woorden! ^team Zens
Fantastic product and prompt delivery
Fantastic product and prompt delivery! The base is heavy and stable and materials are nice to touch.
4 de agosto de 2025
Resposta da Zens
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with your Zens charger and that it arrived so quickly. ^team Zens
I have not received my item
I have not received my item, and I have not received any news about the order shipping.
Please investigate this and get back to me.
2 de agosto de 2025
Resposta da Zens
Dear Lynda, thank you for your message. Our sincere apologies for the inconvenience caused. We’ve checked your order and it seems the shipment did not process correctly. This has now been resolved, and your package will be shipped today. You will receive a confirmation email with tracking details once it’s on its way. ^team Zens
Update: I hope this message finds you well. We just wanted to check in to see if you’ve received your package by now. If everything arrived as expected, we’d be very grateful if you could consider updating your review to reflect your experience. It would mean a lot to us. Thank you again for your patience, and please don’t hesitate to reach out if there’s anything else we can do for you. ^team Zens
Fast delivery and well packed
Everything arrived quickly and in perfect condition. Great service overall, no complaints.
28 de fevereiro de 2025
Resposta da Zens
Thank you so much for your kind words! We're glad to hear your order arrived quickly and in perfect condition. Great to know you’re happy with our service, that’s exactly what we aim for. ^team Zens
Resposta da Zens
Thanks a lot for your great feedback! We're happy to hear you're pleased with the product and the fast delivery. Enjoy the convenience of wireless charging! ^team Zens
I was not told that I would get a bill…
I was not told that I would get a bill from Us customs. That cost should have been stated on the website.😠😠😠
4 de julho de 2025
Resposta da Zens
Dear Tammy, thanks for your message. We appreciate you pointing this out, and your feedback helped us improve the clarity for all customers. We’ve revised our website and FAQ to better clarify that import duties or customs fees (such as from US Customs) may apply and are not included in the purchase price. ^Team Zens
I ordered over a week ago and I haven’t…
I ordered over a week ago and I haven’t received a shipping confirmation.
21 de julho de 2025
Resposta da Zens
Thanks for your message, Eric. Due to the summer break, we were closed for a few days, this was mentioned during checkout. Our warehouse reopens today, and your order will be processed shortly. You can expect your track & trace details later this week. Thanks for your patience, and sorry for the inconvenience. ^team Zens
Update: Hi Eric, just checking in to see if everything has arrived safely and is working as expected. We’d love to hear your thoughts: would you be open to updating your review? ^team Zens
I ordered a Qi charger a week ago
I ordered a Qi charger a week ago, the order hasn't been dispatched, it is not showing in my account, I have been trying to contact the support for over 5 days no one has answered. I have the payment receipt and order number. This is complete fraud.
23 de julho de 2025
Avaliação não solicitada
Resposta da Zens
Thanks for your message, Stiliyan. Our warehouse is currently closed due to the summer holiday. We'll reopen this Monday: your order will be processed then, and you'll receive a track & trace shortly after. Thanks for your patience, and our sincere apologies for the delay. ^team Zens
Update: Hi Stiliyan, just checking in to see if everything has arrived safely and is working as expected. We’d love to hear your thoughts: would you be open to updating your review? ^team Zens
Resposta da Zens
Wat fijn om te horen, dankjewel! 😊
Veel plezier met je Zens product, Ankica! ^team Zens
Resposta da Zens
Thanks a lot for your review, KJ. Glad to hear everything went smoothly! ^team Zens
It's not bad but.
It's not bad, the product seems to be well made, but maybe i chose a product that is too old ?
The cable is USB A, the charge feels slow on my Iphone 13 mini, and moreover, when I remove my phone from the base, it loses 3% of battery at once (So there's a difference in between what's displayed and the reality which doesn't happen when I use a "normal charger".)
Delivery was assured by DPD which NEVER finds my address for some reason, and delivered it the day after at a Pick Up Parcel Shop, which was slightly annoying.
For 20 euros Maybe I would recommend the ANKER wireless charger you can find on amazon....
7 de julho de 2025
Resposta da Zens
Thanks for your honest review, Kevin. Sorry to hear the charging experience didn’t meet your expectations. The USB-A cable does suggest it’s an older model — newer Zens chargers now use USB-C for faster, more efficient charging, especially with newer iPhones.
Also, the battery drop you noticed could be linked to iOS’s Optimised Battery Charging feature, which sometimes causes temporary display differences in battery percentage. You're always welcome to reach out so we can help you find a better fit for your needs.
Appreciate your feedback, it helps us improve! ^team Zens
Resposta da Zens
Thanks for the kind words! Great to hear you're enjoying the ease of use and design. ^team Zens
Excellent Customer Service
I had my Zens Aluminium Series 4-in-1 charger (ZEDC21B/00) for about half a year. Overall, it worked well, except for the removable adapter used to switch between plug types. Sometimes, it didn’t seem to connect properly, and I even heard sparking when it made contact. That really worried me, I was afraid it might eventually short-circuit and cause a fire.
So, on the 7th of July in the morning, I reached out through their support form to ask if this was a known issue.
Within an hour, I received a response. They asked for details about the plug type and whether there was any visible damage or looseness — because this should not be happening and isn’t a known/common issue. They emphasized that my safety was their top priority.
After removing and reattaching the adapter heads, I did notice some looseness, both when moving it vertically/horizontally and when rotating it. There was visible play, and the gap between the adapter and the plug would change when I pressed on it.
Based on this information, they offered to send a replacement adapter or do further investigation if needed. They suspected it was a faulty adapter.
It turned out that my current charger (ZEDC21B/00) had reached end-of-life status, so they couldn’t replace it with the same model. Instead, they offered me the ZEDC29W/00, a comparable and improved successor to my original model.
They expected the new model to be back in stock by the end of July and promised to ship it to me as soon as it was available.
Just three days later, it was already on its way!
To my surprise, I received a brand-new Zens 4-in-1 Wireless Charger (ZEDC29W/00), even though I was only expecting a replacement adapter.
All in all, a great experience
7 de julho de 2025
Avaliação não solicitada
Resposta da Zens
Thank you so much for sharing your experience James! We really appreciate it! Great to hear everything was resolved quickly and that you're happy with the solution. ^team Zens
Resposta da Zens
Thanks for your feedback Deborah, and sorry to hear one of the chargers isn’t working. That’s definitely not what you should expect from our products. Please reach out via Support: we’re happy to help and resolve this for you. ^team Zens
Snelle levering
Overzichtelijke website en supersnel geleverd. Ben heel tevreden met mijn bestelling.
30 de junho de 2025
Resposta da Zens
Wat fijn om te horen dat je zo tevreden bent!
Veel plezier met je aankoop! ^team Zens
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