I placed an order (EU40312) and never received it. The tracking says it was delivered, but nobody rang my doorbell and nobody informed me where the package had been left. I personally check... Ver mais
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Veja o que dizem as avaliações
I love everything about this brand from the rustic but luxury in store experience to the beautiful packaging. Most exceptional are the scents which have become my hands down favorites. They are someho... Ver mais
Ik hou van jullie winkel,ontdekt in Belgrado met ontzettend vriendelijk personeel. Maar kwam erachter dat het gewoon ook in mijn eigen land Nederland zit. Ik ben verliefd geworden op jullie geur blac... Ver mais
Creo que los productos de Zielinski son top de gama. Los conocimos en un viaje a Madrid y ya he hecho dos compras online. Las fragancias, la densidad de las cremas, como cuidan el envío, cada paquete,... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect scent
Perfect scent , best stuffs, magical feelings u will get from all products for sure
They Took My Money. Then They Stopped Responding
I placed an order (EU40312) and never received it.
The tracking says it was delivered, but nobody rang my doorbell and nobody informed me where the package had been left. I personally checked with all of my neighbors, posted in the local Facebook community, and even put notices in my building. The package is nowhere to be found.
I contacted customer support and explained everything in detail. I also provided evidence that I had done everything possible to locate the parcel. Unfortunately, I never received any reply.
What disappoints me most is not that a package disappeared. Delivery problems can happen. What matters is how a company responds when its customer needs help.
In my case, I was simply ignored. No investigation, no follow-up, no attempt to help resolve the issue.
For a premium brand selling premium products, I expected a completely different level of customer service. Instead, once there was a problem, I was left to deal with it entirely on my own.
Super angenehme Düfte und sehr gute…
Super angenehme Düfte und sehr gute Seifen
The best brand!
I love everything about this brand from the rustic but luxury in store experience to the beautiful packaging. Most exceptional are the scents which have become my hands down favorites. They are somehow natural, complex and rich all at the same time — and normally I’m very picky about fragrance. I especially love the red grapefruit hand soap (it makes your bathroom feel like a spa) and all of the body scrubs, which leave your skin incredibly soft. This is the best brand!
Aroma y calidad fantásticas
Me encanta el aroma y textura de las cremas
Well the scent is great
Well the scent is great! I'm not sure what it does to my hair (Extremely fine - and old!) -a bit weired not easily structurable.
grussWW
Een mooie scent
Een mooie scent. Duur maar fijn. laat de goede tijden rollen.
Ottime fragranze e la qualità dei…
Ottime fragranze e la qualità dei prodotti eccezionale
I love the scents
I love the scents. I am obsessed with Yasmin and Orange scent. It reminds if warm tropical islands. I like it that the products are mainly organic and are made with love (I think ;-))
The boxing is very neat and I love it that every time I open the delivery boxes they smell so elegant and blooming.
Productos para el alma de alta calidad
Creo que los productos de Zielinski son top de gama. Los conocimos en un viaje a Madrid y ya he hecho dos compras online. Las fragancias, la densidad de las cremas, como cuidan el envío, cada paquete, cada detalle… me hacen sentir bien usar sus productos y se nota la calidad en todo el proceso, desde la creación de cada producto a cómo te llega a tu casa. seguiré comprando sus productos por muchos años
I use Black Vanilla perfume
I use Black Vanilla perfume, as well as their shampoo, masks, oils, and hair conditioner—I have so many of their products! Even though the production is expensive and not everyone can afford it, it is absolutely worth it. The perfume is something else; the moment you apply it to your skin, you instantly feel like a luxurious woman. I love them so much. They are bold yet gentle at the same time. I adore vanilla, and it is simply exquisite in this perfume.
Perfect
I ordered multiple times from Zielinski and Rozen and everytime everything was perfect. The supportteam is always on top
Wonderful aroma
Wonderful aroma, I like it very much and it fits, I will definitely buy myself a larger volume❤️
Ik hou van jullie winkel,ontdekt in…
Ik hou van jullie winkel,ontdekt in Belgrado met ontzettend vriendelijk personeel. Maar kwam erachter dat het gewoon ook in mijn eigen land Nederland zit. Ik ben verliefd geworden op jullie geur black pepper deze is echt heerlijk. Ik snuffel steeds aan mezelf haha. Maar ik ben ook benieuwd naar jullie andere geuren ze zijn zo uniek.
Liefs Moniek
Ich bin sehr zufrieden mit den Düften…
Ich bin sehr zufrieden mit den Düften und mit dem Service. Sehr freundlich, zuverlässig und schnell. Herzlichen Dank.
I received a completely different perfume
I ordered one perfume, but another one arrived, and no one has answered me.
Birthday gift ruined…
Online ordering was a frustrating experience. While the delivery company was indeed at fault, Zielinski’s customer support was completely unhelpful and chose to ignore the issue. The only response I received was that it was the delivery company’s fault. As a customer, I’m not concerned about the delivery, but I am concerned that the company prioritizes profit over customer satisfaction. They don’t seem to care about people or their mission statement. As a result, I won’t be purchasing their products anymore.
I love the idea you work by
I love the idea you work by. However, it' s a pity I cannot try your scents anywhere in Poland before deciding on a purchase.
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