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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wow! The only products i have used where ive gotten so many compliments. Highly recommend this brand. The quality is great and will continue to use.

Avaliado com 5 de um total de 5 estrelas

Lovely oud products for men. Been using for years, black oud is my favourite, nice woody long lasting scent which is a definite compliment getter. Makes a great gift and highly recommend

Avaliado com 1 de um total de 5 estrelas

Second time ordering, first time was a few years ago. This time, been waiting since end of November 2025, no delivery, atrocious sourcing, product was good the first time but service is really poor un... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered the Black Oud Beard Oil and Balm. Arrived quickly; both smell exceptionally good. Strong in that the scent can be smelled even through the container, yet subtle in that it isn't overpowerin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos para cabelo
  2. Loja de Cosméticos
  3. Centro de Saúde e Beleza
  4. Perfumaria
  5. Loja de produtos de higiene

Sobre ZOUSZ

Escrito pela empresa

ZOUSZ was created out of a desire to create highly luxurious and deeply masculine grooming products that stand out because of the way they’re made, the way they’re presented and the way they make you feel.

Our vision is to lead the world in men’s luxury grooming products that awaken the senses and reflect true quality in every detail.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

589 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is the best smelling beard oil…

This is the best smelling beard oil I've found. I love it so much I've already ordered the balm and spray. The balm scent isn't as strong or long lasting but still nice. I've not received the spray yet but I have very high hopes.

1 de junho de 2024
Avaliação não solicitada
logotipo da ZOUSZ

Resposta da ZOUSZ

Hi Andy,
Thanks for your fantastic review! We’re thrilled you love the beard oil. We hope the perfume exceeds your expectations.

Avaliado com 1 de um total de 5 estrelas

Ordered the black oud balm and I am…

Ordered the black oud balm and I am extremely disappointed considering what I paid for it. This is the result of false online advertising where hype is created. The balm has a pleasant smell but it does not last the hour. There are far better long lasting products in the market for a significantly lower price. However, the issue was resolved promptly to my satisfaction.

11 de maio de 2024
Avaliação não solicitada
logotipo da ZOUSZ

Resposta da ZOUSZ

Hi Zohaib,

Thank you for your feedback. We're sorry to hear that you were disappointed with the Black Oud balm. We strive to provide the highest quality products and apologize for any inconvenience caused.

We have processed a full refund for your purchase and have reached out to you via email with the details. We appreciate your understanding and hope to serve you better in the future.

Avaliado com 1 de um total de 5 estrelas

the black oud balm and oil was not very…

the black oud balm and oil was not very strong scent and the balm didn't provide much of a hold decided to switch to the gold oud that was just the same such a shame after spending so much on this seeing all the hype on social media will resort back to my old beard oils and balms.

15 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very amazing scent

Very amazing scent. I felt the gentleman in me anytime I wear Zousz. I love it!!

30 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

Thank you for sharing your experience! We're thrilled to hear that Zousz products bring out the gentleman in you and that you love the scent. Your feedback means a lot to us.

Avaliado com 5 de um total de 5 estrelas

I ordered the Oud Gold beard balm

I ordered the Oud Gold beard balm
Very satisfied with it.
Delivery was swift

28 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're thrilled to hear that you're very satisfied with our Gold Oud
beard balm! Thank you for choosing Zousz, and we're glad to hear that the delivery was swift.

Avaliado com 5 de um total de 5 estrelas

Fast delivery and responsive

Although they did not have a gifting option, I emailed asking to remove the invoice. They promptly replied agreeing and the delivery was fast. A great gift.

24 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

Thank you so much for your feedback! We're delighted to hear that we were able to accommodate your request promptly and efficiently. Ensuring a smooth and hassle-free experience for our customers is always our top priority. If you ever need anything else or have any further requests, please don't hesitate to reach out. We look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas

I love this product

I love this product. In fact I love the entire range! After buying the beard oil as a test I loved it & bought more.
The quality seems good & the scent is perfect for me, although it could last a bit longer.
Would I buy again? At the moment yes until I find one where the scent last longer

29 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

Thank you for your fantastic feedback! We're thrilled to hear you're enjoying our beard oil and the entire range. We're always striving to improve, so we'll take note of your comment about the scent duration. We appreciate your loyalty and look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas

My experience

Received my gold Oud fragrance. Very nice packaging. Fragrance itself is very nice I would recommend.

30 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the packaging and found the fragrance to be nice. We take pride in crafting quality products and it's wonderful to know that it resonated with you.

Avaliado com 5 de um total de 5 estrelas

I have not yet given my husband this…

I have not yet given my husband this gift , but l have smelt the shampoo and found it very pleasant, and l am sure he will love it .

30 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're thrilled you're enjoying the scent of our shampoo! We're confident your husband will love it too. Thanks for choosing our products.

Avaliado com 5 de um total de 5 estrelas

Due to my my dual heritage…

Due to my my dual heritage Jamaican-Indian,I feel this product brings out the quality of my beard. Feel great smells proper.. Will defo purchase again

30 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're glad our products complement your heritage and make you feel great! Looking forward to your next purchase.

Avaliado com 5 de um total de 5 estrelas

Try it will make you know

This is my first time purchasing and I have received my items in a well organized presentation. The packaging is beautiful and reusable for environmental friendly. I have started using my products last night and will give another review of how I feel about it. Overall it smells fantastic and I love it as a first time consumer.

29 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're thrilled to hear that you're pleased with your first purchase and our eco-friendly packaging! Thank you for your kind words. We can't wait to hear your thoughts after using the products. If you ever need assistance or have any questions, feel free to reach out. Enjoy your ZOUSZ experience!

Avaliado com 5 de um total de 5 estrelas

Smells amazing

Smells amazing

29 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're thrilled to hear that you're enjoying the scent! Thank you for sharing your feedback.

Avaliado com 5 de um total de 5 estrelas

The whole experience with ZOUSZ from…

The whole experience with ZOUSZ from start to finish. Fantastic product brilliant customer service, and a well made product. Plus the smell is amazing

29 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're overjoyed to hear about your positive experience with ZOUSZ! Thank you for your kind words about our products and customer service. It's wonderful to know that you're satisfied with the quality and scent. Enjoy your ZOUSZ experience!

Avaliado com 4 de um total de 5 estrelas

As per products 5 full star

As per products 5 full star. I bought the black oud oil beard and liked it so much that next week bought more oil balm and their porfume too.
It lose one star due to badly designed bottles,they are painful to use.. That cork plus pipe design is so bad that I was tempted to get 2 stars away only for it.. Seems like nobody in the company have a beard daily routine, to tell them how bad it is, plus the fact I would like to have the option of paying less for the actual product, and not all that fancy packing.. Thats all so unnecessary unless youll need it as a gift

4 de maio de 2024
Avaliação não solicitada
logotipo da ZOUSZ

Resposta da ZOUSZ

Thank you for your feedback and for being a loyal customer! We're delighted to hear that you love our products. We apologize for any inconvenience caused by the design of the bottles and appreciate your insights. We'll certainly take your suggestions into consideration for future improvements. Your satisfaction is important to us, and we're here to ensure you have the best experience possible.

Avaliado com 5 de um total de 5 estrelas

Best beard product ever

I purchased the beard oil and beard balm and it was the best investment I have ever made in my beard, product is amazing smells unreal and keeps my beard looking great and healthy. I would highly highly recommend.
Also customer service team was very helpful and provided upto date delivery info and product was delivered on time and properly no issues

24 de abril de 2024
logotipo da ZOUSZ

Resposta da ZOUSZ

We're delighted to hear that our beard oil and balm have exceeded your expectations! Thank you for recommending us and for your kind words about our products and customer service. We're here to ensure your beard always looks and feels its best.

Avaliado com 5 de um total de 5 estrelas

Great product, great service

I recently purchased the Black Oud Beard Balm after seeing it on social media. First impressions are good, with the product packaged really well in a very plush and expensive feeling box. I liked the bottle with the kilner type fastening, making it stand out from the mutitude of beard products on the market today.
On to the actual product itself, the balm is light, not greasy at all, perfect for applying a conditioning layer to my beard. The fragrance is top quality, somewhat subtle but it lasts all day which is perfect as I don’t want something overpowering applied on my face itself. Overall very impressed and looking forward to trying other products by this exciting new brand.

Zousz are definitely here to disrupt the game!

27 de abril de 2024
Avaliação não solicitada
logotipo da ZOUSZ

Resposta da ZOUSZ

Thank you for your review! We're thrilled you're enjoying our Black Oud Beard Balm and appreciate your feedback on the packaging and product performance. We look forward to serving you again soon.

Avaliado com 1 de um total de 5 estrelas

Shocking service

Although website says next day delivery, no information regarding delivery and no response via email

23 de abril de 2024
Avaliação não solicitada
logotipo da ZOUSZ

Resposta da ZOUSZ

We apologize for any inconvenience caused and thank you for bringing this matter to our attention. Our customer service has reached out to you to resolve the issue with your order.

Avaliado com 5 de um total de 5 estrelas

Zousz Gold Oud Beard Balm

I ordered the Zousz Gold Oud Beard Balm for my husband as i seen an advert on social media and it it just drew me in! Well I cant say I regret it it smells amazing he loves it and so do I he smells amazing! Cannot recommend enough! also shipping was super quick i did not expect it so quick!
Ladies buy this for your man he will love it and you will love it on him!

10 de abril de 2024
Avaliação não solicitada
logotipo da ZOUSZ

Resposta da ZOUSZ

We appreciate your feedback! We're glad to know that you like our product. Thank you for being our valued customer.

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