I am not entirely sure why this platform has only 3.8 Stars I give it a Solid 5 the customer service is great and fast they actually answer all of my questions. Great variety of games great bonuses lo... Ver mais
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Veja o que dizem as avaliações
HORRIBLE! If I could give it no stars I would. I purchased a first-time user package for $9.99 and received $22.00. I turned that into $100 and redeemed. Everything went through initially. Then I woke... Ver mais
One of my go to sites. Support is beyond helpful and quick to resolve any issue you may have. Fast redemption everytime, larger amounts might take a bit longer. 100% recommend!
Great site, easy and fast redeems. Good selection of providers, daily deals and promo competitions. Customer service responds quick. My only issue is redeems over 501SC take so long to redeem. Redempt... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Zumo is the hottest new social casino riding into town — and we're not slowing down! 🤠 With a wild selection of casino-style games, exclusive VIP perks and rewards that keep on giving, Zumo brings the thrill of the frontier straight to your screen. Whether you're a seasoned cowboy or just saddling up for the first time, there's always something exciting waiting for you at Zumo. Come for the games, stay for the adventure! 🌵
Informações de contato
1201 N Orange Street, 19801, Wilmington, Estados Unidos
- support@zumo.us
- zumo.us
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
HORRIBLE
HORRIBLE! If I could give it no stars I would. I purchased a first-time user package for $9.99 and received $22.00. I turned that into $100 and redeemed. Everything went through initially. Then I woke up to an email from them saying my redemption was returned and my account was blocked. FOR NO REASON AT ALL. I sent an email to customer service and they said they couldn't disclose why they did this. DO NOT USE THIS SITE!!!
I am not entirely sure why this…
I am not entirely sure why this platform has only 3.8 Stars I give it a Solid 5 the customer service is great and fast they actually answer all of my questions. Great variety of games great bonuses love the wheel daily. Quite a few potential ways to get bonuses many promotions. Overall great platform👏
New to the site
New to the site
I have a pending redemption. I will let you guys know if this site is legit or not with an update soon
Update- 3 days and counting.. still have not processed my redemption
Customer Service
Customer Service is not good. I had an issue with my address and support just wanted to argue with me instead of helping me fix it.
One of my go to sites
One of my go to sites. Support is beyond helpful and quick to resolve any issue you may have. Fast redemption everytime, larger amounts might take a bit longer. 100% recommend!
My experience was not great with…
My experience was not great with zumo.us after leaving a good review. I had some pending redemptions and they asked for more documentation. I sent that in, it was for my Apple Card that I used for purchases. Apple doesn’t display the last 4 digits of card on the statement, apparently that’s a problem even though I showed the transactions and my name tied to it. They cancelled my redemptions and said once I can provide a statement with that then I can redeem. Redemptions take forever as well, all apart of their tactic to make you cancel and keep playing. It started out good with the site but too good to be true it proved once you try to get your money out
I love this casino
I love this casino. It is awesome. They give out amazing deals. The welcome deal is great along with the deals after that and I think their slots are more luckier if you ask me! THANK YOU!
Zumo = hours of entertaining satisfaction
I really enjoyed using Zumo right off the bat because their staff and support are phenomenal. Wait times are minimal to none, and answers are clear and informative. All my questions were answered quickly and neatly. It’s refreshing to work with a team that genuinely cares about helping customers and making the experience smooth from start to finish. So far, I’ve been very impressed with the level of professionalism, communication, and overall support they provide.
Good experience so far
Good experience so far. Good variety of games and they usually have small discounts. Redemption is impressively fast, not instant but fast. Lastly, customer service is always fast and friendly.
Zumo is one of the best new online…
Zumo is one of the best new online casinos it's up their with hi5. All the games your looking for with Big generous wins
So far..the platform is fantastic
So far..the platform is fantastic! Easy to get around. Great deals, great odds, and even better support!
Speaking of..Ashley was my support agent and hands down she’s awesome! She is very polite and professional and knows ALL the things! Hope yall get as lucky as me to talk with her.
Quick easy sign up and verification…
Quick easy sign up and verification process. Nice selection of games to choose from. Easy to navigate around the site.
bonuses are lacking
bonuses are lacking, games are boring, not a lot of variety. VIP tiers are hard to upgrade, and you don’t get the level up rewards like they claim. support is nice and that’s about all i can say is good.
Zumo.us is the new, hot Sweepstakes Casino
Zumo is great! Good selection of games and customer service is top notch. 5 stars!
Zumo
Had trouble with verification, but the customer service was quick and responsive. Thanks
*****
I'm relatively new to the site, but I can tell you this about it. The games are great, promotions are great, and customer service is crazy fast and helpful. You'll have no problems with these guys. I highly recommend
Spent 100$ betting 1$ spins all the way…
Spent 100$ betting 1$ spins all the way down. Didn’t get ONE SINGLE win over 4$ on any given spin. Terrible waste of time and money. Stay far away from these geeedy POS

Resposta da Zumo
Seems to be a ok platform but on the…
Seems to be a ok platform but on the other hand a lot of dead sc spins

Resposta da Zumo
Closed my account because of…
Closed my account because of "suspicious activity" only after I tried to redeem and failed several times due to their garbage verification. Stay away.

Resposta da Zumo
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