Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am not entirely sure why this platform has only 3.8 Stars I give it a Solid 5 the customer service is great and fast they actually answer all of my questions. Great variety of games great bonuses lo... Ver mais

Avaliado com 1 de um total de 5 estrelas

HORRIBLE! If I could give it no stars I would. I purchased a first-time user package for $9.99 and received $22.00. I turned that into $100 and redeemed. Everything went through initially. Then I woke... Ver mais

Avaliado com 5 de um total de 5 estrelas

One of my go to sites. Support is beyond helpful and quick to resolve any issue you may have. Fast redemption everytime, larger amounts might take a bit longer. 100% recommend!

Avaliado com 5 de um total de 5 estrelas

Great site, easy and fast redeems. Good selection of providers, daily deals and promo competitions. Customer service responds quick. My only issue is redeems over 501SC take so long to redeem. Redempt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa de apostas

Escrito pela empresa

Zumo is the hottest new social casino riding into town — and we're not slowing down! 🤠 With a wild selection of casino-style games, exclusive VIP perks and rewards that keep on giving, Zumo brings the thrill of the frontier straight to your screen. Whether you're a seasoned cowboy or just saddling up for the first time, there's always something exciting waiting for you at Zumo. Come for the games, stay for the adventure! 🌵


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

69 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

HORRIBLE

HORRIBLE! If I could give it no stars I would. I purchased a first-time user package for $9.99 and received $22.00. I turned that into $100 and redeemed. Everything went through initially. Then I woke up to an email from them saying my redemption was returned and my account was blocked. FOR NO REASON AT ALL. I sent an email to customer service and they said they couldn't disclose why they did this. DO NOT USE THIS SITE!!!

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am not entirely sure why this…

I am not entirely sure why this platform has only 3.8 Stars I give it a Solid 5 the customer service is great and fast they actually answer all of my questions. Great variety of games great bonuses love the wheel daily. Quite a few potential ways to get bonuses many promotions. Overall great platform👏

29 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

New to the site

New to the site
I have a pending redemption. I will let you guys know if this site is legit or not with an update soon
Update- 3 days and counting.. still have not processed my redemption

30 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Customer Service

Customer Service is not good. I had an issue with my address and support just wanted to argue with me instead of helping me fix it.

30 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One of my go to sites

One of my go to sites. Support is beyond helpful and quick to resolve any issue you may have. Fast redemption everytime, larger amounts might take a bit longer. 100% recommend!

30 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My experience was not great with…

My experience was not great with zumo.us after leaving a good review. I had some pending redemptions and they asked for more documentation. I sent that in, it was for my Apple Card that I used for purchases. Apple doesn’t display the last 4 digits of card on the statement, apparently that’s a problem even though I showed the transactions and my name tied to it. They cancelled my redemptions and said once I can provide a statement with that then I can redeem. Redemptions take forever as well, all apart of their tactic to make you cancel and keep playing. It started out good with the site but too good to be true it proved once you try to get your money out

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this casino

I love this casino. It is awesome. They give out amazing deals. The welcome deal is great along with the deals after that and I think their slots are more luckier if you ask me! THANK YOU!

25 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Zumo = hours of entertaining satisfaction

I really enjoyed using Zumo right off the bat because their staff and support are phenomenal. Wait times are minimal to none, and answers are clear and informative. All my questions were answered quickly and neatly. It’s refreshing to work with a team that genuinely cares about helping customers and making the experience smooth from start to finish. So far, I’ve been very impressed with the level of professionalism, communication, and overall support they provide.

24 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience so far

Good experience so far. Good variety of games and they usually have small discounts. Redemption is impressively fast, not instant but fast. Lastly, customer service is always fast and friendly.

23 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So far..the platform is fantastic

So far..the platform is fantastic! Easy to get around. Great deals, great odds, and even better support!
Speaking of..Ashley was my support agent and hands down she’s awesome! She is very polite and professional and knows ALL the things! Hope yall get as lucky as me to talk with her.

21 de maio de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

bonuses are lacking

bonuses are lacking, games are boring, not a lot of variety. VIP tiers are hard to upgrade, and you don’t get the level up rewards like they claim. support is nice and that’s about all i can say is good.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Zumo

Had trouble with verification, but the customer service was quick and responsive. Thanks

18 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

*****

I'm relatively new to the site, but I can tell you this about it. The games are great, promotions are great, and customer service is crazy fast and helpful. You'll have no problems with these guys. I highly recommend

17 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Spent 100$ betting 1$ spins all the way…

Spent 100$ betting 1$ spins all the way down. Didn’t get ONE SINGLE win over 4$ on any given spin. Terrible waste of time and money. Stay far away from these geeedy POS

17 de maio de 2026
Avaliação não solicitada
logotipo da Zumo

Resposta da Zumo

Howdy! 🤠

Thank you for sharing your experience — we’re sorry to hear the session didn’t go your way this time.

All games on zumo.us operate using a certified Random Number Generator, meaning every spin is completely independent and based purely on chance. Unfortunately, variance is a natural part of gameplay and even long sessions can run cold — it’s never a reflection of anything other than luck on the day.

That said, we’d genuinely love the chance to look into your experience and see if there’s anything we can do for you. Please reach out to us at support@zumo.us, mention your Trustpilot review, and we’ll be right with you. 🌵

Zumo.us Team 🤠

Avaliado com 3 de um total de 5 estrelas

Seems to be a ok platform but on the…

Seems to be a ok platform but on the other hand a lot of dead sc spins

17 de maio de 2026
Avaliação não solicitada
logotipo da Zumo

Resposta da Zumo

Howdy, partner! 🤠

Thank you for the feedback — glad to hear you’re enjoying the platform overall!

We hear you on the SC spins — variance can definitely make sessions feel dry at times, and we know that’s never a fun feeling. All our games run on a certified RNG so every spin is purely down to luck, but we’d love to help make your experience a little sweeter.

Drop us a line at support@zumo.us mentioning your Trustpilot review and let’s see what we can do for you. The frontier always has something up its sleeve! 🌵

Zumo.us Team 🤠

Avaliado com 1 de um total de 5 estrelas

Closed my account because of…

Closed my account because of "suspicious activity" only after I tried to redeem and failed several times due to their garbage verification. Stay away.

16 de maio de 2026
Avaliação não solicitada
logotipo da Zumo

Resposta da Zumo

Howdy! 🤠

Thank you for taking the time to leave your feedback and we’re sorry for the experience you had.

Following a review by our compliance team, your account did not pass our internal verification process. In line with our Terms & Conditions, the account was closed and all purchases were refunded.

We genuinely apologise for any inconvenience this has caused and wish you all the best, partner. 🌵

Zumo.us Team 🤠

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