Avaliação sobre Selph


Avaliado com 1 de um total de 5 estrelas

Disgrace.

Disgrace profiteering from this. I have 3 boxes of 10 tests in the cupboard that are identical and didn't cost a penny from the NHS but we had to buy them from a commercial company just to get a code.

29 de outubro de 2021

Resposta de Selph

Dear Christopher,

Thank you for your review. The NHS tests are not used for travel purposes and so there is no additional 'work' involved in their use. In order for the tests to be used for travel, we need to employ a team of result's verifiers who work around the clock verifying results, there is admin involved in generating the required paperwork, a website to maintain (which is also how the results are verified) and we also provide a very high level customer support team who are on hand between 08:00 and midnight seven days a week to assist our customers. It is simply not possible to provide all of this for free. This is to allow people to meet the travel testing requirements set by the government.

We price our tests very competitively whilst also delivering the highest level of customer service.

Kind regards,
Libby
C19 Testing