Just a quick note to express my appreciation with regard to Gavin's service on Wed 27 Sept 2023.

He arrived earlier than the text updates suggested he would, was smart and a great ambassador for the AA.

Gavin explained what he was doing and why and what he had found out or was unable to. He did so clearly.

He followed me to the nearest Ford garage, explained to them the results of his endeavours, and then made sure I arrived home safely.

Picking up on a comment I made, he then sought to secure a hire car and set the wheels in motion. That car should arrived the following day.

His service was exemplary and he deserves a compliment.