Nice slim tree
The tree does look good once fluffed and it is a lovely slim tree ideal for small spaces. The reason I don’t score it higher is that two branches became detached during transit, I did email White stores and they said this was common but shouldn’t distract from the tree as it can lose up to 2% without issue. My concern is over the years more branches fall out until it does impact the look. I guess only time will tell and we may have to go back to a real tree
Resposta de White Stores - The Outdoor Living Store
Dear Annette ,
Thank you for your review. We're glad to hear you love the look of the tree and that it's a great fit for your space. We apologize for the inconvenience of the detached branches during transit. As mentioned, this can occasionally happen, and while it's normal for up to 2% of branches to be affected, we understand your concern about long-term durability.
We have reached out to ensure everything is resolved and will continue to support you should any further issues arise. We hope the tree brings many years of enjoyment, but if you ever have any concerns, please don't hesitate to reach out.
Kind Regards,
Natalia @ White Stores