Avaliação sobre Total Adblock


Avaliado com 1 de um total de 5 estrelas

Totaladblocker beware

Only recently by close examination of my visa account have l discovered that totaladblock.com of Fareham have been receiving £9.95 monthly from my account for some considerable time now. I did not know l still had any connection with the company. I can only remember trying the app on a new phone over Christmas. Dissatisfied l uninstalled it promptly. The icon on the phone disappeared but obviously not the account which obviously stayed. Not impressed. Hopefully this am cancelled any connection with this company. Another £10 to sever ties!!. I will let the public decide in respect of the reply received.

31 de março de 2025
Avaliação não solicitada

Resposta de Total Adblock

Hi Charles,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate the information you've shared.

We'd like to take a moment to clarify our subscription renewal process and the introductory discount you mentioned. When customers sign up for our services on a monthly or annual subscription, they are offered an introductory discount. This special offer is our way of welcoming new customers and showing our appreciation for choosing our services.

It's important to note that, as detailed in our terms and conditions, which you agreed to when signing up, all our services automatically renew to ensure that your devices remain protected without any interruptions.

However, the introductory discount applies only to the initial subscription payment. Regarding renewal, the charges are at the regular rate, and these rates are subject to change.

We strive to provide a transparent and valuable service, and your review helps us in achieving that goal. If you have any further questions or need assistance with your subscription, please don't hesitate to reach out to our customer support team - https://help.totaladblock.com/. We are here to help you and ensure that your experience with our services is as smooth and secure as possible.

Kind regards,
Total Adblock Customer Care Team