No customer service
Again all l receive is a robot message to the effect that my parcel has been delivered. It has not been delivered to my home address for which l pay council tax like every other household. It is not the fact that my paid for parcel is not in my mailbox. It is the fact that l personally have been lied to together with all the implications that l suspect will follow. Why not just specify where the courier has actually left the parcel. At least then l would know where it is.
Resposta de Yodel by InPost
Hi Charles,
I'm really sorry to hear about this frustrating experience. It's incredibly disappointing to receive a delivery confirmation when your parcel hasn't actually arrived at your home. The lack of clear information about where the courier left your parcel only adds to the frustration. Your feedback is invaluable in helping us enhance our service and provide better experiences for all our customers. We appreciate your patience and understanding.