Avaliação sobre Sofology - Inverness


Avaliado com 1 de um total de 5 estrelas

We ordered our Sofa over 2 months ago…

We ordered our Sofa over 2 months ago and it arrived today however, the console that controls the Sofa didn’t arrive. We now have a sofa that cannot be used and no one appears to know where the console is. We were advised there is a huge chance they will have to order another sofa which will take another 10 weeks to come! In addition, when the sofa arrived, it is snagged - again, told they aren’t fixing it until the console is located in case they have to order a new sofa! This means we have a snagged sofa for the next two months.

27 de dezembro de 2025
Avaliação não solicitada

Resposta de Sofology

We are sorry to hear that you are having issues. If you would like to discuss this further, please send an email to social.media.complaints@sofology.co.uk and we will take a look at your account. Please include your order details, the details of your complaint and some images if possible.