Avaliação sobre dacemotorgroup.co.uk


Avaliado com 1 de um total de 5 estrelas

Poor customer service

Poor customer service. They don’t let you list your concern. Shouting down the phone. Photos are photoshopped with backgrounds which are clearly editing the cars. All the imperfections of the cars are not present in the photos. Company taking no liability saying the auction took the photos although the companies logo is in the top left hand corner, they are liable for all photos displayed. Not happy with the photos? Take new ones simple.

10 de janeiro de 2026
Avaliação não solicitada

Resposta de dacemotorgroup.co.uk

Thank you for your review Kirsty. While we don’t fully understand the reason for your concern, we are happy to explain our picture process. All our cars are advertised in person with no photoshopping. Before they arrive and are prepared for pictures though, we use the images supplied to us from the various vendors we purchase them from. The images of the cars are not enhanced, but the backgrounds are edited so that they can be viewed publicly. Whilst these images are not as good as ours, they are a lot better than displaying adverts with no images. Whilst we welcome feedback from customers, if your preference is that we don’t display these images as a good visual representation of the cars that are due to arrive, then regrettably, we will continue to disappoint you. This is not something we will be changing.