Received an email and text this morning 16th March informing me a parcel I was expecting was to be delivered between 08.00 and 20.00. I changed my plans and waited no parcel!. Tried to contact Customer Service and speak to a human being but that proved impossible, best I could do was to send and receive pointless texts. Then at 17.00 received an email telling me the parcel would be now delivered tomorrow 17th. Wasted a day waiting do you really think DHL that people have nothing better to do then wait for a knock on the door which doesn’t come!!!. Customer Service is king some companies can do it others struggle at best!!!.