KPN is a shameful, scamming, misleading, unfaithful, and rude company.
When I registered as a new client for Internet and TV due to their TV and Laptop promotion, I was aiming for an extra laptop for my work. However, they betrayed me.
Those who got a TV, are complaining due to a low-quality 300 euro TV delivered compared to what was advertised 599euro. What a scam!

Check the Kpn community complaints for more information: due to trustpilot reserve laws, I couldn't share the complete link here.
community.kpn.com

Moreover, what surprised me as a new customer was that all the agents I talked to multiple times from KPN who were promoting the gifts on their website didn't know their partner, Sidekix, who was responsible for sending the gifts.
By the way, I also talked to Sidekix 3 times sidekix they told me that KPN didn't send us any information about you to deliver your gifts. This shows the level of scam running in this trash company.
I wasted my time and energy for nothing.
I will report this shameful company to the Netherlands, Geschillencommissie Telecommunicatiediensten, for further investigation.