Talster

This was about the fifth time I had ordered from Nature's Best, and I have always been impressed with the products I have purchased, and they all seem of a very high quality, and at a reasonable price too, so this ticks all the boxes for me. The product I purchased on this occasion (Magasorb Magnesium) which I have already reviewed.

My order was dispatched quickly and I will definitely be ordering more items in due course.

I've been purchasing this particular flavour (chocolate brownie) for at least the last five years, and this isn't the first time this has happened.

Usually this particular flavour has a nice rich chocolate taste to it, however this time, the bags I have just purchased are very weak in taste, there is no richness or depth to the chocolate taste at all. Basically it tastes like one of those cheap and nasty whey protein powders you could get from Amazon.

It's not acceptable that for the price that this whey protein powder is (and it's getting more expensive every time you buy it, some £20 more than it was four months earlier) that there should be wild inconsistencies in the flavour. The equipment used to add the flavouring would surely be set up in a way that the same weight/amount of flavouring is added to each 2.5kg bag, thus ensuring the same flavour strength with EVERY bag.

Like I mentioned earlier, this isn't the first time this has happened, and for the price point this is not an acceptable thing for to be happening and the flavour should be consistently the same with every bag.

If it's going to be pot luck on if you get a good product, then I might as well buy one of those cheap whey protein powders you get off of Amazon.

We placed an order on the 26th of January for a click and collect item with The Works. Click and collect items, as stated are supposed to arrive at the store within four working days.

Around one week after we ordered, we had received no email to say the order was ready to collect, so I contacted The Works customer service just to be told, sorry for the delay, and that they would resend the item.

We were provided a tracking number for the second item from Evri. Evri are so incompetent that they tried on two occasions to deliver to our local Works store after their hours of trading. You would at least think Evri staff would have the sense to deliver to stores during the stores trading hours, clearly this isn't the case due to the sub normal intelligence of your delivery driver.

We contacted The Works customer service around 5 days ago, and they said they had contacted Evri, and that they were awaiting a reply back from Evri.

It is now one week after the last tracking update from Evri, so I decided to recontact The Works customer service, just to be told:

"Thank you for your email

We have investigated this with the couriers Evri and they have confirmed that your order has been lost in transit.

We sincerely apologise."

To lose one parcel is bad enough but to lose a second one that is just pure and simple incompetence and or dishonest delivery drivers!

Evri treat your parcels like dirt, and also, the Evri employees in my area are known to steal or open and remove items, and then dump the empty boxes. This is not just hearsay, there was a news article in my local paper saying that upwards of 20 empty parcel boxes of expensive items, had been found dumped, and their contents removed.


Also when they can be bothered to deliver them, they dump your parcel on your doorstep, and class this as being delivered, even though anyone passing by could pick up your parcel and steal it!

We placed an order on the 26th of January for a click and collect item. Click and collect items, as stated are supposed to arrive at the store within four working days.

Around one week after we ordered, we had received no email to say the order was ready to collect, so I contacted The Works customer service just to be told, sorry for the delay, and that they would resend the item.

We were provided a tracking number for the second item from Evri. Evri are so incompetent that they tried on two occasions to deliver to the local Works store after their hours of trading.

We contacted customer service around 5 days ago, and they said they had contacted Evri, and that they were awaiting a reply back from Evri.

It is now one week after the last tracking update from Evri, so I decided to recontact The Works customer service, just to be told:

"Thank you for your email

We have investigated this with the couriers Evri and they have confirmed that your order has been lost in transit.

As this is the only courier company that we use we have issued a full refund.

We sincerely apologise."

Now it took me to contact The Works to find this information out, even though The Works knew this information going by the wording of their email.

This was the first (and it will definitely be the last) click and collect experience from The Works.

The Works please ditch Evri as your delivery partner, as they are incompetent and treat parcels like dirt, and also, the Evri employees in my area are known to steal and open and remove items, and then dump the empty boxes, and also when they can be bothered to deliver them, they dump your parcel on your doorstep, and class this as being delivered, even though anyone passing by could pick up your parcel and steal it!

I've ordered from Nutravita on around three occasions and with the two previous orders, they were delivered by Royal Mail.

Before deciding to order directly from yourselves, I used to order your supplements from Amazon. I stopped ordering from Amazon, when I repeatedly received my orders from Amazon with short use by dates (mostly were 8-9 months from the date I received them) even though the tablets were 1 years supply.

To my surprise with my last order with Nutravita, my order was delivered by Amazon, this was despite me placing the order directly from Nutravita's own website.

Credit where its due, I was in contact with Nutravita with the above issue, and they were absolutely fantastic at sorting the issue out and explaining why this happened. Nutravita could not have done more to address this, and in light of this experience, I found their customer service is absolutely first class.

I've ordered many things off of QVC over the last 25 or so years, and I have always been happy with the product I had purchased, and also the overall experience.

However on this occasion, QVC have started to use Evri since my previous purchase.

Evri in my area are by far the most unreliable, careless and untrustworthy delivery company of them all. The order was showing "out for delivery with Evri" but despite this, the order took two extra days to arrive. When the order arrived the box was wet. The box had obviously been sitting outside of the depot on their forecourt for a period of time. I know that this happens as I live close to the local Evri depot and pass by often and see parcels lying on the forecourt until they are loaded into the local couriers cars.

This is the level of disrespect and contempt Evri have for a customers parcels. There was a story in my local newspaper of empty Evri boxes being dumped and not delivered. QVC please stop using Evri, as you are currently given your customers a poor shopping experience by using Evri !

QVC, please give customers the option of being able to choose their preferred carrier. Unfortunately if I cannot choose a different carrier to Evri on my next order, then I would not be placing any future orders unfortunately.

We had a very friendly installer called Joseph. He explained everything that would be getting done in a clear and easy to understand manner.

You could see that he took great pride in his work as he cleaned up all the mess he had made during the full fibre install.

This was the third time I had ordered from Nature's Best, and I have always been impressed with the products I have purchased, and they all seem of a very high quality, and at a reasonable price too, so this ticks all the boxes for me. The product I purchased on this occasion (Zinc tablets) I am planning to review in due course when I have been taking them for long enough to give an accurate review/experience.

One complaint I have with Nature's Best is their communications. They do not send an email out to let you know that the item has been posted out. They send you an order confirmation email, so why can they not send you out an email to let you know that the item is on its way, and even more so when Nature's Best send out their orders with a tracking number service.

Other than contacting them directly, there is no way to know that your order has been shipped out. If you log into your account the order does show complete, but does that mean the order has been completed and is then awaiting pick up from Royal Mail, or does it mean it's completed and its on route to the customer, very vague and the customer is left guessing ???

It's just courteous in my opinion to send out a "your order is on its way" email at the very least to let the customer know. I cannot think of anywhere else that I order from that does not do this.

May I suggest to Nature's Best that at the very least to send out an email to left the customer know that the order has been posted out. Or even better, to send an email out that not only lets the customer know that their order has been posted out, but also provide them with the tracking number as well, which all your shipments have on them!

This will be the second order from Torro.
I placed an order for a couple of the pouch/cases for the new iPhones.

The new pouch/cases were on the website a few hours after the new iPhones had been announced.

I ordered them and they were dispatched the following day (as it was evening when I had ordered them). And they arrived the next day, as I had chosen next day delivery.

Excellent service and I have always been happy with the pouch/cases I have gotten from Torro. They are reasonably priced, top quality and fantastic craftsmanship.

I haven't had chance to try the new pouch/cases out yet (waiting on delivery of the new iPhones) but I will definitely write a product review once they turn up.

I've ordered many things from Cotton Traders over the years and have yet to be let down by them.
Good quality, good prices and the service is really good as well. Highly recommend

I ordered three tubs of their delicious peanut butter as I like to get a few at a time, to try and alleviate some of the delivery cost.

Ordered late evening and was delivered the next day.

Only one criticism, and that is I would like the option to choose the delivery company who will deliver the order, as I would avoid choosing Royal Mail, as I find them unreliable.

Absolute shower of 💩. Avanti are by far and away the most unreliable train operator in the UK. On the long list of times they have let us down was on the 14 July, for our train from London Euston to Carlisle.

We arrived at Euston around 3:15 to allow us plenty of time to catch the 4:30 train. I have the Avanti app installed, and the tickets were in there, so why the hell can Avanti not send a notification from their app to tell me that the train was cancelled. It was only when we got to London Euston were we told that the 4:30 train had been cancelled via the screens on the Concourse.

Luckily we were able to find an alternative means of getting home.

But my advice is this, only use Avanti if you like to be left stranded and be treat like shit, by a train operator than treats it's customers like shit and with utter contempt.

The sooner this train operator ceases to exist and is replaced by a better train operator, I pray that this day won't be too long.

We have a Miele washing machine that we got back in 2004, and its been a fantastic washing machine and up until earlier this year has worked flawlessly and we have never had a single fault or issue with it.

I contacted Miele about the issue I was having, and explained that it was an intermittent fault, but the technician knew what the issue was, and fixed the issue in around 45-60 minutes.

The whole process from contacting Miele to arrange a service call was effortless, and after that to been kept fully informed as to what would happen on the day, and even down to a text message where we were able to track the whereabouts and estimated time of arrival for the repair technician.

First class products and first class service, which will hopefully now give our 21 year old washing machine plenty more years of service.

This company are so hypocritical. They talk about censorship and free speech on their website, and then they not only delete a review I wrote over on Facebook, but then block me. They have the cheek to talk about censorship and free speech on their website, they are the height of hypocrisy.

Also I commented on a thread with not with hearsay, it was fact, I also posted a link to the research that validated that what I was saying was true about a product they were selling, they on 4 or more occasions deleted my post.

Their website is full of them bragging about why their products are better than others, and also slating other companies in the process who sell products either equally as good or in a lot of cases better than that what British Supplements sell. And also about how the government and big pharma censor what they allow on their website, and then British Supplements do censoring etc on their Facebook page, absolute hypocrites. Admittedly most is probable true (about the government and big pharma) but people coming to the website don't need that shoved in their faces or are even interested in all of that. They come to the website to purchase supplements. Very very unprofessional!

I find their supplements extremely overpriced and wrapped up in the guise of their's being better quality, as they do not include things that the others do. Some of the so called nasties (anti caking ingredients to name one) they say others add to their supplements are actually needed to hold the tablet intact, as otherwise the tablet would breakup before it had a chance to be taken. Most of British Supplements, supplements are in capsule form, and the powder is incased in the capsule and therefore does not have or need any anti-caking ingredients in them, whereas obviously a tablet does need it to hold it together.

A lot of the supplement manufacturers have higher dosed products than British Supplements, and therefore need to use a tablet as it can be made larger to hold the larger dose etc, than the 500mg capsule shells that British Supplement uses. Just shows how uneducated and misinformed British Supplements are that they don't even know this. Just another reason for them to brag and blow their own trumpet, whilst at the same time criticising and bad naming other good quality supplement manufacturers. Very, very unprofessional!

UPDATE:
Just look at the reply they have given to my review.

All what I posted was true, and they didn't even address or reply to what I said. Instead all they can do is hurl insults and accusations and call me a conspiracy theorist haha, and say that I don't know anything about the supplement industry. Well I provided the link to the research paper that mentioned about the thing I was referring to on their Facebook post, so I think these scientist who done the research (all of which was independently funded and not by big pharma) will know more than British Supplements. What I mentioned was from the research paper, so are British Supplements saying that these scientists don't know anything about supplements haha.

If me doing my homework and reading up and research and educating myself makes me a conspiracy theorist, then I will wear that hat with pride.

Gives you an idea as to what sort of company these are, with the replies you get from them, and their conduct when you post anything other than positive reviews. Again, very, very unprofessional.

With regards to your comment "that I don't know anything about supplements".

Tell me why your medicinal mushroom supplements don't have any test certificates from independent labs shown on their respective webpages, to show their beta glucan levels (these are the beneficial compounds, and a high level indicates a quality product).

Also, why don't you show the certificates I've mentioned on the respective webpages to show your medicinal mushroom supplements are free from pesticides and heavy metals and also pollutants?

Mushrooms act like a sponge in the environment they are grown in, and if it's a polluted environment, they will absorb it, but you should know all this, after all you are selling them!

Don't try and tell me that no one shows these certificates that I have mentioned on their product page for their medicinal mushroom supplements. Admittedly there are not many places that do, but there are some. Most of the places that don't show these certificates, either don't show it because:

1: They do not test their medicinal mushrooms that they use either because it costs more to do these tests or they are too cheap to spend the extra or they simply don't care what's in them, and in light of that these could contain all kinds of pollutants and heavy metals.

2: Or they do not sell a quality product, and having independent labs do these tests would show they don't sell a quality product.

I have ordered many times from Next over the years, and I cannot remember anytime during those years where I have been disappointed.

I was wanting something to wear for an upcoming event, and I wanted something a little bit smarter than just a T Shirt.

My local Next store doesn't stock that much, and per usual I had to look on the Next website. I spotted three Polo Shirts that I liked the look of. So I placed the order late evening, and they were available to collect just before midday the next day.

Fantastic service and fantastic products.

I ordered an item for click and collect, and purposely chose a day that I knew I would be in the town centre to collect it.

I receive no text or email on the date I had chosen to let me know that my order had not arrived at the store on that particular day. I called in the store to see if my order had arrived, that was when I could finally find someone to serve me. The staffing numbers in my local Boots store are appalling and I typically have to wait for around 5 minutes to be served. When I finally got the attention of a young lady to serve me, the member of staff gave me the impression (and also the look on her face) that I had inconvenience her asking to be served (I thought that's what shop assistances were paid to do!)

Some two days late I got a text and email to let me know my order was ready to collect. I called into collect it, to then wait another 5 minutes or so to get someone to serve me.

I don't think I will be using the Boots Click & Collect service again after this disappointing experience, as I see little point in using an unreliable service that does not deliver on the customers chosen date of choice.

This was the second time I had ordered from Nature's Best, and I have always been impressed with the products I have purchased, and they all seem of a very high quality, and at a reasonable price too, so this ticks all the boxes for me. The product I purchased on this occasion I am planning to review in due course when I have been taking them for long enough to give an accurate review/experience.

One complaint I have with Nature's Best is their communications. They do not send an email out to let you know that the item has been posted out. They send you an order confirmation email, so why can they not send you out an email to let you know that the item is on its way, and even more so when Nature's Best send out their orders with a tracking number service.

Other than contacting them directly, there is no way to know that your order has been shipped out. If you log into your account the order does show complete, but does that mean the order has been completed and is then awaiting pick up from Royal Mail, or does it mean it's completed and its on route to the customer, very vague and the customer is left guessing ???

It's just courteous in my opinion to send out a "your order is on its way" email at the very least to let the customer know. I cannot think of anywhere else that I order from that does not do this.

May I suggest to Nature's Best that at the very least to send out an email to left the customer know that the order has been posted out. Or even better, to send an email out that not only lets the customer know that their order has been posted out, but also provide them with the tracking number as well, which all your shipments have on them!

Its a bit of a nightmare in the UK to try and find some high quality medicinal mushrooms supplements which have high levels of the beneficial compounds, as the majority online on the big A website are useless as they are full of fillers/bulkers and there is no mention of their beta glucans levels or any of the other beneficial compounds or any independent test reports.

Thankfully I came across an excellent and informative mushroom community on Reddit which I learned so much from, with regards to what to look out for and what to look out for and avoid. This really helped me immensely and it was here where I saw Antioxi mentioned (and praised) quite a lot.

I started taking Antioxi Lion's Mane and Turkey Tail around 7 weeks ago. Things I have noticed are:

1: Definitely feel an overall feeling of wellness (if that makes sense).

2: Although I wasn't feeling lethargic before taking Lion's Mane and Turkey Tail, I feel now more eager and raring to go/increased motivation, especially when I am training in the gym.

3: Feel more positive and focused.

4: When I get up of a morning I feel more awake and fresh and raring to go, if that makes sense.


For around the last 7 days I have been taking their Cordyceps as well as the Lion's Mane, Turkey Tail, and that has knocked up how I feel to yet another level.

Wow, the first day I took the Cordyceps capsules, which was around a couple of hours before heading off to the gym to do some cardio. The cardio I do on that given day, is what I do everytime at the gym. I wasn't expecting to feel anything as this was the first time I had taken them. But wow. The easiest way to describe it, is it felt like I had done the cardio at a lesser level on the machine, than I usually do it on, (which I definitely had not). Definitely felt I had more left in the tank during the cardio workout and after it than I usually do when I have done this EXACT same cardio workout. But the Cordyceps are supposed to improve endurance and increase lung capacity and also give a more efficient oxygen uptake, it's just I didn't think I would notice anything this early on.

As the days progressed I noticed it giving me the extra boost in the gym when doing my weight training as well. I most definitely feel less fatigued during and after my workout, and I feel I have more energy throughout the day as well. I will point out that I never felt I was running low on energy before taking these, it's just since taking the Cordyceps that I noticed a more balanced and maintained energy level throughout the day. Cordyceps have definitely become my best gym buddy 🏋️‍♀️ 💪🏻


What made me choose Antioxi was:

1: Independent third party testing (and the certificate shown on their webpage for the item in question to prove it) which backed up Antioxi claims of their beta glucan levels in their products, so you know from this that you are getting a potent amount of the beneficial active compounds of the product.

2: Other independent third party tests done to show that the product was free from heavy metals and pesticides, and also they show other certificates of analysis too.

3: I had many questions prior to purchase about their products, and also the subscribe and save option/service and their customer service was absolutely fantastic. I used the Live Chat option and Marko or Theo (thanks again guys) were absolutely fantastic and they definitely went out of their way to help me and answer all of my questions in a very clear and informative manner. Rarely have I experienced customer service of this high calibre.

4: I really liked the subscribe and save option they do which not only means you never have to remember to order more of your chosen mushroom product as it gets sent out automatically on the chosen timescale period you chose when setting it up and you also get an email three days before it is due to ship, just incase you want to alter or skip that particular delivery. Another bonus of the subscribe and save is, you save 15 percent on the one off purchase price for that item. Also worth mentioning is the rewards scheme that Antioxi do, which you earn points from your purchases/subscribe and saves, which you can then redeem as money off on your next purchase or your next subscribe and save.


Fantastic company, fantastic products, fantastic customer service. Keep up the excellent work guys 😀👍🏻🍄‍🟫

I was looking for some magnesium supplements and spotted these elsewhere at a more expensive price.

I really liked the different types of magnesium that this product offered (which is what appealed to me initially) but I found it was a fair bit more expensive at the first place I saw it.

I Googled Nature's Best and discovered they had their own shop, and the price was a lot cheaper for the same product.

After placing my order, the item arrived very quickly, and I was kept fully informed as to the status of my order.

I will definitely be looking at ordering from again when I need other supplements.

I placed an order on 5th December and there was no mention on the webpage (or anywhere else on their website either) when I was placing the order, that this item was out of stock or this item is a special order.

A week had passed since we placed the order, and we had not received any further email from them (other than the order confirmation one) to say that there would be any delay. So I decided to email them to ask if my order had been dispatched. Credit where its due I got an email back a couple of hours later saying that:

"The item you ordered is a special order item and can take up to 14 days to arrive with me"

Why does the owner not show on their website which items are special order and therefore can take 14 days to arrive with them, and then from there get packed and posted out to the customer. And even more so at this time of year for Christmas. Most other transparent online shops with items showing available to purchase usually get dispatched maximum two days from placing the order, and arrive a couple of days after that. That was what I was expecting with this order with what I have mentioned above.

Another thing that infuriates me is the fact that I paid for the order at the time of purchase even though the item wasn't in stock and was a special order. I'm sorry but customers should not be charged for an item that is not in stock, and they should only be charged at the point where the order is getting packed and posted out to the customer. Businesses should ensure they have the adequate funds to run their business properly, instead of getting their customers to pay for it, while the business orders it from their suppliers!

I've dealt with many online shops, and I cannot remember any that either do not mention that the item is out of stock, or is a special order and that it can take x amount of days to arrive. It should not be my job to contact the seller after a week from ordering to query the whereabouts of my order, that should be the job of the seller to contact me and inform me that it is a special order and can take over 14 days to be delivered to me, and even more so if they cannot have a decent website which shows which items are special order and can take 14 days to arrive with them.

This will be the first and last order I will be placing with them, as I would rather deal with online shops that are more transparent and upfront with providing customers with clear and concise information as to which items are in stock.