JG

John Gibson

Reino Unido

Avaliações

Avaliação sobre TUI


Avaliado com 4 de um total de 5 estrelas

Straight forward process.

Booking process and price paid for holiday both great. The link which was sent post booking to make up an online based account didn't work, so a slight level of frustration.

19 de janeiro de 2025

Resposta de TUI

Hi John,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

I’m glad to hear you’re happy with the booking process and the price of your holiday, although I'm sorry for the inconvenience caused by the link to create your online account.

We'll be sure to feed this back, and please don't hesitate to get in touch with us if you still need any help with setting up your account.

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us.

Kind regards and many thanks,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliação sobre Moonpig.com

Avaliação sobre Yodel by InPost


Avaliado com 5 de um total de 5 estrelas

First class

As specified

18 de outubro de 2023

Resposta de Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Avaliação sobre USC


Avaliado com 1 de um total de 5 estrelas

Not as shown in picture.

The converse where not as shown in the picture (wanted the old style of inner sole as was shown, but received shoes with the uncomfortable new plastic version). Having to pay for both delivery and return means I'm now nearly £10 down on a product which was not as advertised. Rubbish. Update 7/7/23. Have received a reply from USC saying that a member of their team is currently in touch with me to resolve the issue. No there isn't. Nobody has been in touch. As the shoes have been returned and refunded, there's nothing to resolve...unless USC are going to make a goodwill gesture of refunding delivery and return charges.

20 de junho de 2023

Resposta de USC

Hi John,


Thank you for taking the time to leave us this review.  
 
We’re sorry to hear that you have received the incorrect item.
 
I can see that a member of the team is currently in contact with you and is
working to get this matter resolved as quickly as possible. Should you have any
further queries then please contact us on chat, Social media or through e-mail.
 

Kind regards
Jordan
Customer Service

Avaliação sobre Mazuma Mobile


Avaliado com 1 de um total de 5 estrelas

Unexplained deep scratches.

Mazuma offered £90 for my iPhone 8, so I sent it off. They've just sent me a message claiming the phone has deep scratches on the screen, so amended their offer to £30. There were no scratches when I sent it off - I know this because the phone had only very recently had a screen replacement and had hardly been used since. The new screen was unmarked, never mind scratched. The phone was very well packaged (original box, padding and bag) when I sent it, so I dread to think what they've been up to with it. Heaven knows how long I'll be waiting for it to be returned. Something is not right and, judging from other recent reviews, this is a company best avoided.

5 de outubro de 2021
Avaliação não solicitada

Resposta de Mazuma Mobile

Good morning John,

Thank you for your review,

We are very sorry to hear you are unhappy with our technician’s decision regarding your mobile phone.

Within our grading it does state the following:
Good - * Very light scratches on the screen up to 3; light scratches on housing and camera surround up to 5.
Poor - * Multiple light scratches on screen over 3; Multiple light scratches on housing over 5; dents; scuffs; some missing paint. Multiple scratches on screen cannot be deep enough to cause rainbow effect.
Faulty - Display has heavy scratches that can be felt or create a rainbow effect on the screen; delamination; chips or cracked glass.

Unfortunately, our technicians found your device to have deep scratches that cause the screen to have a rainbow effect as well as the screen being non genuine which is why your price has been amended as a new screen would be needed.

For further information regarding what grade your device falls under, please refer to our terms and conditions: https://www.mazumamobile.com/terms-and-conditions
If you would like to discuss this further, please contact a member of our customer service team on 0345 872 3000 or alternatively you can email customerservices@mazumamobile.com

Kind regards
Mazuma

Avaliação sobre Funky Pigeon

Avaliação sobre DFS Furniture


Avaliado com 5 de um total de 5 estrelas

Relaxed ordering experience.

Our ordering experience was really good from start to finish. Lee gave us space to consider our choices, was really informative and made doubly sure we were happy before we committed to our purchase. The best thing was that there was absolutely zero "sales pressure" at all, the complete opposite in fact. Couldn't recommend more highly.

31 de agosto de 2021

Avaliação sobre fashionette


Avaliado com 3 de um total de 5 estrelas

Quality control

Really quick delivery and good, competitive prices. Quality of the Michael Kors bag I received is not as expected (slightly wonky badge), but that's not the fault of fashionette. Some quality control at their end might be in order however.

5 de junho de 2020
Avaliação não solicitada

Resposta de fashionette

Thank you for your feedback.

We would like to apologize for the inconvenience caused.

Could you please send us an email with some pictures to service@fashionette.co.uk and refer to the Trustpilot review.

We are glad to hear that you are satisfied with the delivery time and our offers.

Best regards,
your fashionette team

Avaliação sobre Drinkstuff


Avaliado com 5 de um total de 5 estrelas

Great all round.

Great website, easy to order, kept updated on order and it arrived quickly. When comparing similar products with those of other suppliers, Drinkstuff prices seem very reasonable.

14 de maio de 2020
Avaliação não solicitada

Avaliação sobre Envirofone


Avaliado com 5 de um total de 5 estrelas

Good.

A quick, speedy and reasonably priced service. would have no qualms about using Envirofone again nor in recommending them to anyone.

9 de outubro de 2017
Avaliação não solicitada

Avaliação sobre allbeauty.com


Avaliado com 5 de um total de 5 estrelas

Good, fast service.

Easy to use website and fast delivery within just a few days. Haven't tested product yet as it's a valentines gift, but no reason to have any doubts about it.

9 de fevereiro de 2016
Avaliação não solicitada

Avaliação sobre gimmitech


Avaliado com 1 de um total de 5 estrelas

Frustrating

**WARNING _ SINCE WRITING THIS REVIEW, WE HAVE FOUND THEY ARE NOW IN ADMINISTRATION!! DO NOT ORDER FROM THEM!!****
We ordered a washer/dryer from Gimmitech on 28th April and received emailed notification of delivery within 2 - 5 days. We duely received calls first from Gimmi and then from the courier confirming delivery on Weds 8th May. My wife arranged a day off work to attend the delivery. She received a call that morning to confirm a delivery slot of between 2 - 5pm. She received a later call from the courier confirming that the delivery wasn't taking place, instructing her to call Gimmi to rearrange. Upon calling Gimmi, they couldn't tell us what had happened and instructed us to call the courier. We called the courier who - guess what - had no idea why the order hadn't taken place and referred us back to Gimmi. We have received an email telling us the order has been cancelled. I don't know why - we hadn't cancelled it. We've been trying to ring Gimmi during their advertised opening hours, but just get a message saying their offices are closed and to call between 9 - 5. We have been calling between these hours!! I've sent an email to Gimmi, but have had no response. I'm currently very worried about monies paid and the fact that we have no appliance, no seeming way of contacting Gimmi and loss of funds. I have left messages on their answering service......but have not had a reply.

10 de maio de 2013
Avaliação não solicitada

Avaliação sobre Fonebank.com


Avaliado com 5 de um total de 5 estrelas

Quick and easy.

Great service. The prices offered for my phone were more than any comparable website and the instructions for the whole transaction were clear and easy to follow. The cheque for my phone came within a couple of days of me sending it in. Highly recommended.

11 de fevereiro de 2013
Avaliação não solicitada