Kate

Ordered a pen as a gift and when it arrived it was damaged (the parcel was in bad shape, looked like it had been thrown around.) I emailed PenHeaven and within the day it was rectified. Another pen was dispatched in "bomb proof" packaging and it arrived the very next day!!! I was amazed!!
Thanks so much (especially to Joe!) for the quick and helpful response! Excellent customer service!

As always, an easy transaction with gorgeous products. Highly recommended.

Everything was packaged with care and despite being told delivery would take longer my items arrived in plenty of time. Thank you chemist4u I'll be ordering again.