I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their... Ver mais
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Veja o que dizem as avaliações
Horrible experience shopping from you. I ordered a back pack that was supposed to be delivered within the same week but 2 weeks later I never received my order and I get a email message from you sayin... Ver mais
A empresa respondeu
Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country... Ver mais
A empresa respondeu
The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult t... Ver mais
A empresa respondeu
3,7
Bom
52 avaliações
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I received the product as ordered but…
I received the product as ordered but took three weeks. Also there is no tracking or updates like there is with most companies.
17 de maio de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello Hoar,
Thank you for your feedback.
We are glad to hear that you appreciated the fast shipping.
Your satisfaction is very important to us and your message is a great reward for our teams.
We hope to have the pleasure of serving you again very soon.
Kind regards,
The 1001hobbies Team
First time customer of 1001 Hobbies
Incredible selection of GSI Creos Mr. Hobby products. Was able to find exactly what I needed when all the local and online shops in the US are out of stock. No issues at all with shipping from country to country.
30 de abril de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello Erik,
Thank you very much for your kind feedback.
We are delighted to hear that you found an excellent selection of GSI Creos Mr. Hobby products and were able to obtain the items you were looking for, despite stock shortages elsewhere. We are also pleased that your international delivery went smoothly.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Horrible experience shopping from you
Horrible experience shopping from you. I ordered a back pack that was supposed to be delivered within the same week but 2 weeks later I never received my order and I get a email message from you saying it's out of stock AND you don't deliver to my country (US) as of 2025. Awful service! Didn't even offer a refund, tried to give me store credit for a business that doesn't deliver to my country(US). I am currently disputing the charge with my bank so I can get my money back since you couldn't even do that, absolutely criminal.
4 de maio de 2026
Resposta da 1001hobbies
Hello Ramos,
We thank you for your feedback and are sincerely sorry to hear about your dissatisfaction and the issues you encountered with your order.
We fully understand your frustration and take your comments very seriously.
Our customer service team will review your case and contact you as soon as possible in order to provide a response and find a suitable solution to your situation.
We thank you for your patience and wish you a pleasant evening.
Kind regards,
The 1001hobbies Team
Resposta da 1001hobbies
Hello,
We sincerely thank you for your feedback.
We are delighted to hear that your experience fully met your expectations.
Your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Got everything I ordered
I ordered on April 23rd and I received it by May 8th, I got exactly what I ordered, and they are legit, wasn't sure after seeing some bad feedback on Reddit. I will say that they do not monitor their emails, I never got a response. But everything came brand new and my box was not smashed up just a little dented. It made it to my house safely. I didn't have problems getting my package delivered, I saw there was a couple reviews from somebody said they had to go to a shipping hub to get order. I would definitely buy from them again, it was hassle-free My only negative would be that they just don't check their emails or respond back
8 de maio de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello Doyle,
We sincerely thank you for your detailed feedback.
We are delighted to hear that you received your order, that the products fully matched what you ordered, and that the delivery went smoothly. We are also glad that the condition of the parcel met your expectations despite a slight external impact.
We also take note of your comment regarding our email response times. Please rest assured that we are continuously working to improve our responsiveness in order to provide better service to our customers.
Your trust and your intention to recommend our website are greatly appreciated and represent a real reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Fast quick efficient
8 de maio de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello Sarviss,
Thank you for your feedback.
We are glad to hear that you appreciated the speed and efficiency of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
Resposta da 1001hobbies
Hello,
We thank you for your feedback.
We are delighted to hear that the item fully met your expectations and that you appreciated the quality of our service.
Your satisfaction is very important to us and your message is a great reward for our teams.
We look forward to serving you again very soon.
Kind regards,
The 1001hobbies Team
More thought into the packaging
The communicating was great; price was decent. Something went wrong with the shipping/packaging. When I received it, the box was open from mishandling. That is not the company fault per se, but the item that was inside was at least 2-3 times smaller than the box, meaning it jumbled around inside it the whole time. Had the box fit the item, it might not have come open.
3 de abril de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
I waited over six weeks with zero…
I waited over six weeks with zero communication about my order. After getting tired of the silence, I reached out to cancel. Conveniently, right after that, they suddenly shipped the item and claimed it was too late to cancel.
This feels like a tactic to avoid cancellations rather than provide actual service. Extremely disappointing experience and poor customer support.
21 de abril de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello,
We are sorry to hear about your experience and understand your disappointment regarding the tracking of your order and the delays encountered.
We regret the lack of transparency and communication you experienced and take your feedback very seriously.
Your comments have been passed on to the relevant teams so that we can improve our service and responsiveness.
Thank you for taking the time to share your feedback.
Kind regards,
1001hobbies
I ordered woolie from Amanda the…
I ordered woolie from Amanda the adventure back in Dec. I still have not received it and haven't gotten any response about it.
19 de abril de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello,
We sincerely apologize for the situation you are experiencing and fully understand your concern.
Regarding your order placed in December, it is possible that the item was a pre-order or subject to a supplier delay, which can unfortunately affect the estimated delivery times. However, the lack of response from our customer service team is not normal, and we apologize for this.
In order to review your order and provide you with a clear and prompt response, please send us your order number. This will allow us to give you precise information about the status of your delivery and, if necessary, offer you an appropriate solution (shipping, replacement, or refund).
We remain at your disposal.
Best regards,
1001hobbies
Great care taken to package the items…
Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!
28 de março de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Resposta da 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
Shipping Was Not Great
The model arrived in a bit of a beat-up condition (Box), but everything was there, and I was pleasantly surprised at how fast it arrived in the US. The courier service used, DHL, was very difficult to work with. My model arrived at my location (Orlando, FL Area), but it took DHL 3 days to deliver it to my home, and dealing with the local DHL office was a waste of time. I could not get a straight answer as to why my package was not being delivered! That was a PIA, thus the 4-star rating
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da 1001hobbies
Hello,
Thank you so much for your positive feedback!
We’re delighted to hear that you appreciated the care we took with the packaging and the speedy delivery of your pre-order. Your satisfaction is our greatest reward.
We look forward to welcoming you back to 1001hobbies.
Thank you again for your trust!
Best regards,
The 1001hobbies Team
We still have not received the product…
We still have not received the product which was ordered on February 17, 2026. I have a confirmation that the order was received but as of March 24, 2026 we still have not received the product.
17 de fevereiro de 2026
Avaliação não solicitada
accurate-hard to find model-fast…
accurate-hard to find model-fast shipping
4 de março de 2026
Avaliação não solicitada
Just what I was after!
8 de março de 2026
Avaliação não solicitada
Fast order fulfillment and shipping
Fast order fulfillment and shipping. Clear communication.
5 de março de 2026
Avaliação não solicitada
Friendly layout and wonderful experience!
The computer layout is very customer-friendly, making for a great shopping experience!
7 de março de 2026
Avaliação não solicitada
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