Their customer service is first class. You’re dealing with real people who are passionate about their product. My husband loves his golf shorts he received for Christmas. Super comfortable, dry rea... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a produ... Ver mais
A empresa respondeu
I had an issue related to receiving the wrong size probably due to my fat fingering the web site order. Sarah from 19thlabgolf assisted me and reshipped the entire order with the right sizes. No ext... Ver mais
A empresa respondeu
Ordered two pair of the shorts on line and were delivered within 6 days, on inspection, one pair had a faulty button. Contacted the company online and they supplied a new pair within 2 days and didn't... Ver mais
A empresa respondeu
4,0
Muito Bom
116 avaliações
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Polite and efficient
I ordered and received wrong size. Sarah was very quick to let me know what was required and sent through new shorts. No fuss, very polite and efficient.
And my partner loves the shorts btw.
17 de abril de 2026
Avaliação não solicitada
Product Quality
The communication and understanding of the staff were second to none. Customer service was excellent as are the products.
16 de abril de 2026
Avaliação não solicitada
Very satisfied customer.
An excellent company as they are very concerned about customer satisfaction. Attended to an issue with my order promptly and efficiently. Very satisfied customer as the clothing is very good quality.
16 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Judy,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
These are great shorts fit perfectly.
16 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Timothy,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
I ordered two pair of golf shorts
I ordered two pair of golf shorts, the process was very easy and I was kept up-to-date with the Delivery throughout the process. The shorts are great.
16 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Ralf,
Thanks so much for the great feedback!
We’re really glad to hear the ordering process was smooth and that you felt well updated along the way. Even better that you’re loving the shorts—hope they treat you well out on the course!
Kind regards,
The 19thLABGOLF Team
Golf shorts reviewThe shorts and pants I ordered for my…
The shorts and pants I ordered for my husband and son were an excellent fit and they said they were really comfortable. Would highly recommend!!
10 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Tina,
Thank you so much for the kind words!
We’re thrilled to hear both your husband and son found the fit spot on and super comfortable—that’s exactly what we aim for. Really appreciate the recommendation!
Kind regards,
The 19thLABGOLF Team
The shorts are great
The shorts are great, just lacking two more belt holders around the shorts.
14 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Peter,
Thanks so much for the feedback! Glad to hear you’re enjoying the shorts.
That’s a great point about the extra belt loops—we’ll definitely pass this along to our product team for future improvements. Appreciate you taking the time to share!
Kind regards,
The 19thLABGOLF Team
Ordered two pair of the shorts on line…
Ordered two pair of the shorts on line and were delivered within 6 days, on inspection, one pair had a faulty button. Contacted the company online and they supplied a new pair within 2 days and didn't have the hassle of returning the defect Pair. Their service on this issue was very prompt and I was very satisfied with the outcome.
9 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Toni,
Thanks for sharing your experience!
Sorry again about the faulty button, but glad we could sort it quickly for you. Happy to hear you’re satisfied with the outcome—enjoy the shorts!
Kind regards,
The 19thLABGOLF Team
Making the order right.
I had an issue related to receiving the wrong size probably due to my fat fingering the web site order. Sarah from 19thlabgolf assisted me and reshipped the entire order with the right sizes. No extra questions or documentation, just a desire to make it right. Great customer service.
7 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Bob,
Thanks so much for sharing!
Glad our CS team could get everything sorted quickly and make it right for you. That’s exactly the experience we aim for—enjoy the shorts in the right size!
Kind regards,
The 19thLABGOLF Team
perfect fit
My wife gifted me two pairs of the their Ultra Comfy Golf Shorts for my birthday and i have to say i really like them. Very comfy and so far durable. perfect fit and just what i need for the summer
18 de março de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi,
Thank you for your feedback!
Glad you’re loving the shorts—super comfy, great fit, and perfect for summer. Hope you keep enjoying them out on the course and beyond!
Kind regards,
The 19thLABGOLF Team
I ordered 2 Pair of the shorts ,however…
I ordered 2 Pair of the shorts ,however they were a size to large. I contacted 19thlabgolf and asked for an exchange for a smaller size. This was no problem at all and I received notification yesterday my new shorts (smaller size) are on their way. No hassles no drama .
Great to deal with.
10 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi David,
Love to hear this—thanks so much!
Glad the exchange was smooth and hassle-free. Hope the new size fits perfectly when it arrives!
Kind regards,
The 19thLABGOLF Team
Love the shorts
Love the shorts. My delivery was delayed, but customer service was very helpful in resolving the issue
8 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Bill,
Thanks so much! Glad you love the shorts
Sorry again about the delay, but happy our team could help sort it out for you
Kind regards,
The 19thLABGOLF Team
Great product, Great customer service
Their customer service is first class. You’re dealing with real people who are passionate about their product.
My husband loves his golf shorts he received for Christmas. Super comfortable, dry really fast and look smart
7 de dezembro de 2025
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Leslie,
Thanks so much for the kind words! We really appreciate you taking the time to share your experience.
We’re so glad your husband is loving the shorts—comfort, quick-drying, and a sharp look is exactly what we’re going for! And it means a lot to hear our customer service made a great impression too. Thanks again for the support!
Kind regards,
The 19thLABGOLF Team
The communication and service has been…
The communication and service has been great from my experience. The product seems excellent. Great to wear on the course or anywhere you need a dress pair of shorts. The only negative I found was that the sizing guide when you are ordering seems to be a little out.
3 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Geoff,
Thanks so much for the kind words—we really appreciate it! Glad to hear you’re loving the shorts and finding them great both on and off the course.
We also appreciate the feedback on the sizing guide. We’re always working to improve it, so this really helps!
Kind regards,
The 19thLABGOLF Team
Just received my two pairs of the…
Just received my two pairs of the shorts last week. Wore a pair last Saturdays mens league and was very happy with them. Kept me cool and comfortable out here in this warm Arizona sun. Looking forward to tomorrow
4 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Randy,
Thanks so much for your feedback!
We're glad to hear the shorts kept you cool and comfortable during your men’s league game—especially in that Arizona heat. It’s great to know they performed well on the court.
Hope they bring you another solid game in the future—good luck out there!
Kind regards,
The 19thLABGOLF Team
These shorts are well fitting
These shorts are well fitting, comfortable at the end of the day after a full round in Summer. The colours are strong and vibrant. Chinos are sliding to the back of the cupboard as I keep choosing these shorts.
2 de dezembro de 2025
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Philip,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
Great product and teriffic customer service
Great product and teriffic customer service by Sarah who promptly answered my queries and processed a change to my original order, then again when I received the shorts to realise the size wasn't quite right. Very happy to recommend the team at 19th Lab!
9 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi John,
Thank you so much for your kind words and for taking the time to leave us a review on Trustpilot! We’re really happy to hear that you had a great experience with us.
Your support means a lot to our team, and we’re always here if you need anything in the future.
Kind regards,
The 19thLABGOLF Team
Best golf short on the market.
Pleasantly suprised as was not sure when ordering on line. After playing 18 holes on a 35 degree day , so comfortable,still dry and look great. Good quality, sizing was perfect ,will purchase the long trousers as well .
1 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Mark,
Thanks so much for your kind words!
We’re really glad to hear the shorts kept you comfortable and dry—even in 35°C heat! That’s exactly what they’re designed for.
It’s great to know the fit and quality met your expectations too. We’re sure you’ll love the long trousers just as much!
Appreciate your support and happy golfing
Kind regards,
The 19thLABGOLF Team
Don't size up
Ordered shorts, turned up in reasonable time but to big. Contacted them, they replaced them with the next size down in reasonable time. Contact with them was friendly and helpful. I would say if you're between sizes don't size up.
Comfortable shorts so far.
18 de março de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Bruce,
Thanks so much for your review! We’re really glad to hear the shorts arrived in good time and that our team was able to quickly sort out the size exchange for you
We also appreciate you sharing the sizing tip—that’s super helpful for other customers considering which size to go for!
Kind regards,
The 19thLABGOLF Team
Great after sale service from Sarah…
Great after sale service from Sarah after I made an error in my order. Would recommend
2 de abril de 2026
Avaliação não solicitada
Resposta de 19thlabgolf
Hi Stuart,
Thank you so much for your kind words!
We’re really glad that we were able to assist and sort things out for you quickly. Mistakes happen, and we’re always here to help make things right.
We truly appreciate your recommendation—it means a lot to our team!
Kind regards,
The 19thLABGOLF Team
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