⭐⭐⭐⭐⭐ I can’t thank will from 1st Rescue & Recovery enough. After a very stressful breakdown early this morning, he arrived with a friendly smile, put me at ease straight away, and was incred... Ver mais
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Veja o que dizem as avaliações
1st Rescue was sent out when I contacted The AA for roadside assistance. They called shortly after I submitted the request and gave me an accurate window for their arrival, which was in an hour's time... Ver mais
Waiting time kept getting further away but the driver finally came over 4 hours later. Admittedly mine was a larger than average car so wouldn’t fit on a small recovery vehicle. However the driver wh... Ver mais
The online process via the RAC is a bit convoluted but the personal touch from the mechanic just after dark eased the anxiety. Followed by the ETA phone call from the team, then the personable service... Ver mais
Detalhes da empresa
Escrito pela empresa
Breakdown Recovery Assistance, We are here 24/7 365 days a year to keep you moving. We are a small family business attending roadside breakdowns and accidents since 2019.
Informações de contato
Union Street, M27 4HL, Greater Manchester , Reino Unido
- 0161 727 9341
- Info@1strescueandrecovery.co.uk
- 1strescueandrecovery.co.uk
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1strescueandrecoveryservices - Amazing
We were handed to this company by Peugeot roadside assistance when our motorhome broke down. I cannot rate them highly enough I was contacted straight away with estimated arrival times and told exactly what to expect.
This was updated regularly until the recovery truck arrived. The recovery driver was brilliant very very knowledgable and took genuine care with our pride and joy which was very reassuring and comforting.
Would recommend them to anyone great service thank you.
The driver arrived on time
The driver arrived on time, helped me immensely booked me in for repair in nearby AA approved garage, explained me everything nicely. Thank you
Polite and prompt service
Polite and prompt service. Very professional.
I would give 0 if it was possible
I would give 0 if it was possible. Very long wait, unresponsive, no update and unhelpful
Extremely helpful and a rapid response.
Extremely helpful and a rapid response.
Quick response to motorway breakdown
Quick response to motorway breakdown, friendly driver
Brit was very good
Brit was very good. The vehicle wasn't rescued. The lady came and disconnected the battery, so that the hazard/warning light stopped she said I might have to take it to a specialist to take the dash board out to fix the hazard switch. I managed to fix the light myself the next day without dismantling the dashboard.
Amazing experience
Amazing experience. He arrived within an hour of the breakdown. Professional, experienced and thorough
1st class service from 1st Recovery…
1st class service from 1st Recovery after our BMW 2 Series broke down near Urmston. Extremely quick contact from them after they received the job from my breakdown company, excellent communication and the recovery truck was there within 20 minutes. The driver was great, really helpful and friendly. He had the car loaded in no time and dropped it and me off at my preferred garage. Wish every company’s service was as good. Thank-you to all involved.
The driver was polite and professional
The driver was polite and professional. The response was quick and the staff was understanding.
After 2 1/2 days of broken promises…
After 2 1/2 days of broken promises from the RAC 4 hours after getting the contract to collect my car they were here and sorted. Fast efficient and friendly service I’m very happy
Quick response Driver was courteous and…
Quick response Driver was courteous and thoughtful
Very professional making recovery safe and reassuring.
Great experience-Apologies I didn’t get the drivers name…
Apologies I didn’t get the drivers name but he was fantastic and couldn’t be helpful enough. He’s an asset to your business really friendly and turned a bad day into a good chat back to my drop off.
Amazing service from initial call
Amazing service from initial call, keeping me updated until recovery arrived.
Recovery driver was amazing too, put me at ease at a time when i was distressed with a broken down car in peak traffic
Thank you for a excellent service
Timely
Timely, knowledgeable and willing to discuss options, thank you
Recovery
Recovery arrived quickly. We weren't automatically expecting recovery, rather someone to have a look for the problem first so to then be told we had 10 mins to leave before they would have to go without us felt quite rushed especially when we had to transfer children's car seats. There was issues with the seatbelts in the back.
The Driver was friendly, patient with the children and got us home safe and in a timely manner.
Quick response
Quick response
The driver was very good and secured our van and took to a safe place asap.
Would definitely recommend this company
Very safe, confident and professional recovery
My wife sustained a puncture to her rear tyre and ended up with major devastation to her rear tyre. Here is what she said about her experience.
I was passed onto First Recovery by Auto Aid. after requesting assistance for a puncture. Impressed by the prompt and excellent service from the First Recovery operative who arrived very soon after I'd been told to expect him, in a low loader recovery truck. He inspected the tyre as best he could where the car was parked in a parking space near the petrol pumps in the filling station, and decided the tyre was too damaged to be reflated. Then very safely and efficiently loaded the car onto the low loader without causing disruption to cars using the pumps. I was able to climb into the passenger seat, and we set off towards the M67 and the route back to my home. I felt very safe with his driving, and as I know the route via the M60 round Stockport, M56, A556 and M6 very well myself, was confident and relaxed on the journey home. He unloaded the car onto our drive as requested, since we can get someone local to come out to change the tyre. A very pleasant and welcome journey, and pleased I got home in daylight.
Kept getting messages changing arrival…
Kept getting messages changing arrival time, when the recovery man arrived and got my car on the truck I received a call from someone else saying they are waiting for me at the tickle trout, so I don't think you're communication with each other is very good. But the man that took me home was brilliant kind and friendly.
Driver is very helpful and excellent…
Driver is very helpful and excellent service
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