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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

You will enjoy your training courses but dont expect paying and getting your certificate posted you be waiting get told its sent .when its over 3 months still

Avaliado com 5 de um total de 5 estrelas

I wanted to take a moment to personally thank you for the outstanding customer service you provided. Your professionalism, patience, and attention to detail made my experience smooth and stress-fr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I completed my online Master in Tefl some years back. It has really been fantastic in propelling my career as I travelled across different countries. Also helped to open opportunities to build on and... Ver mais

Detalhes da empresa

  1. Educação e Treinamento

Escrito pela empresa

1Training offers the best of internationally recognised qualification to students in the UK and around the world. As a pioneer in online education in the United Kingdom, we are make superior learning methods available for students with flexibility, convenience and easy payment. Our students acquire the highest skills and expertise through a range of comprehensive courses that cover multiple fields and industries from Human Resource, Administration, Information Technology, Project Management, Accounting & Finance to Beauty Therapy, Yoga, Animal Care Business, Small Business and Life Skills. Our certifications are accredited and internationally recognised, and if students need to fast track their careers, we have the best courses to benefit you. We make studying affordable at 1Training and pride ourselves on providing our students with a high-quality education that will take you to great heights.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good

The ease of enrolment through to partaking of the course and then obtaing results and certificates.
Communication channels were good too.

4 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, I did a course. Finished it within 3 months. Very informative and great experience, I look forward to doing more of these.

1 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Paid for course in Feb 24 - exam code only issued after negative review in Oct - not sure if scammed or not!

This is a revised review following 1Training flagging my previous review was inflammatory.

My wife paid for Prince2 in Feb 25 and after multiple complaints and escalations she was promised an exam code which never arrived, customer services provide the same excuses, system errors, volume of business etc… bottom line they do not answer the phone, they operate from a communal meeting rooms in Holborn - apparently, not listed on Companies House… customer services is appalling, there are far better training providers out there - who issue exam codes within a sensible timeframe.

I also found their exact learning material on YouTube - open source and no subscription - so the £420 fee is for the exam code - which was only issued after resorting to reporting the company to our Bank who challenged the payment.

They promise to resolve issues but don’t. An exam code was allegedly issued last Friday (since Feb 24) that is just not on… we have decided not to use this provider and will spend the refund on another provider.

If you want no nonsense and good service avoid this company at all costs. The more you dig into this company online, the office address, LinkedIn and so on the more the red flags will become apparent.

They have moved heaven and earth to remove negative reviews and we have evidence which I cannot share here.

Just beware and very careful before parting with your money - I would never use this provider for training or qualification… they are simply not value for money or competent.

I suspect all negative reviews are removed in the same manner - issue an exam code way beyond the 14 day promise and badger the reviewer to remove or edit their review.

1Training we are beyond disappointed in your services and truly believed we were being scammed - we won’t use the exam code now so can’t confirm or deny if this is a scam or not!

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My experience with 1Training has been…

My experience with 1Training has been excellent, the quantity of courses to chose from is extensive and the platform is quite well put.
I learnt a lot about office administration to help me reach my goal in my job and for me it was an easy and nice way to get this knowledge.
The prices are quite reasonable. I totally recommend this platform to start learning.

20 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience

I was buy course, was easy to find course and price was fantastic. Easy to study, all material easy understand. Happy with it. I will buy more.
Sigita

29 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Appreciable customer service and tutor support

I appreciate the customer service I received from Nick who helped me to understand how the learning portal works and what I need to be aware about the course and learning portal. The course I purchased was Level 7 Diploma Strategic Management and my feedback about the course is great. The support I am receiving from customers service agents and tutor is appreciable.

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Learning experience of lean six sigma black belt course

Enrolled to Six sigma course with a reference of my friend who has done the same course from 1training last year. I have very positive feedback about the course content and tutor. The black belt course content is excellent and interesting to study every topics. The tutor is explaining complex topic with examples and scenarios very well that make easy for us to understand the theory behind the scenario and how it applies to real life situations. His knowledge and subject expertise are at the best level. I studied Green belt course from another provider sometime back and this is much better than that and I am happy to recommend the course.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM - ROGUE TRAINING PROVIDERS - NO EXAM CODE - COURSES ARE FREEWARE AND OPEN SOURCE MATERIAL

I have been scammed, but luckily having contacted an investigative journalist, reported the scam to Action Fraud Police, Bank, Trustpilot, Linkedin, Twitter etc I have had my money retrieved via the Bank's Fraud Controls.

This company has a number of trading names, however 1Training is not a registered company, for Trustpilot they only proved the ownership of the domain name (.org).

Despite calling the scammers out their website is still trading but i sense this will be brought down following the actions and SLAs of the organisations above.

DO NOT PART WITH YOUR MONEY - I paid over £420 for Prince2, I have now found the very same online course on Youtube... 1Training promise to supply an Exam Code within 14 days of purchase - and this code is never supplied, they then send you plenty of emails promising this and that but nothing actual gets resolved.

So after some investigation - the company is not registered, Linkedin has 1 employee (search for yourself)... website has spelling errors throughout, displays other reputable companies that have no awareness of who 1Training are.

Whatsapp for communications / chat bot whereby they fail to answer any of the queries above and keep banging on about being legit and exam code will be sent within 24 hours - yet it never comes, because they have pocketed your money and not been successful is obtaining a bonafide Exam Code from a real professional body - PeopleCert have never heard of this company.

Head office is in Holborn, I visited it, its a meetings room place and again staff at the location have never heard of 1Training or have any record of them ever using their offices.

There are lots of positive reviews here but I worry that the courses have been the same as mine - open source - and the exam codes have merely been purchased to satisfy a small number of complaints... or the exams themselves are open source - hence again people on here have never received a certificate.

I could go on and on with what has been found out about this company - some if it is with the right organisation to track and bring these criminals to justice... their footprint is not very elaborate, but their scam is.

DO YOUR OWN INVESTIGATIONS IF YOU DO NOT BELIEVE THIS REVIEW... YOU WILL QUICKLY SMELL A RAT AND DETERMINE ALL OF THE ABOVE FOR YOURSELVES AND MUCH MORE.

MY ONLY AGENDA FOR THIS REVIEW IS TO STOP OTHERS LOSING MONEY AND TIME BELIEVING IN THIS SCAM!

25 de outubro de 2024
Avaliação não solicitada
logotipo da 1Training

Resposta da 1Training

Dear Karen,

We are deeply sorry to hear about your dissatisfaction and frustration with your experience, and we take these concerns seriously. It’s important to us that every learner feels fully supported and assured of our commitment to quality and transparency.

We would like to clarify that 1Training is dedicated to providing accessible, accredited courses, and we partner with reputable awarding bodies to deliver training that meets professional standards. Exam codes are issued as per our agreements with certification providers, and we’re truly sorry if there were any delays in delivering your code. If you still haven’t received it, please contact us directly at info@1training.org so we can promptly resolve this for you.

Regarding our online materials, we work to ensure our courses meet recognised standards and provide genuine value to our learners. We aim to offer a comprehensive learning experience, backed by accreditations, and are available to address any concerns about the content provided.

Your feedback is valuable as we continually strive to improve our service and ensure the best possible experience for our learners. Please feel free to reach out directly to discuss any unresolved matters or additional questions.

Thank you for bringing these issues to our attention. We are committed to providing a positive and transparent experience and are here to address your concerns as thoroughly as possible.

Kind regards,
1Training - Student Support Team.

Avaliado com 1 de um total de 5 estrelas

Terrible customer service, do not provide paid for services

They do not issue exam vouchers
They do not respond to emails, complaints. Can’t get them on the phone. Was told would have it guaranteed by the end of a week, did not receive. Multiple voicemails left

If you to be certificated and accredited, use a different company. I have been waiting for months.

I will be raising this with Axelos and PeopleCert. I will also be sending 1Training a 'Letter before Action' to go to the Small Claims Court.

25 de outubro de 2024
Avaliação não solicitada
logotipo da 1Training

Resposta da 1Training

Dear Ben,

We are truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We understand how important it is to receive your exam voucher promptly, and we sincerely apologise for any inconvenience caused by the delay. This is certainly not the experience we aim to provide.

Please rest assured that we are committed to resolving this for you as quickly as possible. Our team has reviewed your case and is actively working to ensure the timely delivery of your voucher. We have also taken steps to address any lapses in communication you encountered.

Should you have any additional questions or require further assistance, please reach out directly at info@1training.org. Your satisfaction is our priority, and we are here to help in any way we can.

Thank you for your patience and understanding as we work to make this right.

Kind regards,
1Training - Student Support Team.

Avaliado com 5 de um total de 5 estrelas

It's easy to use and trustworthy…

It's easy to use and trustworthy website. Had a fantastic experience with this service. The website was easy to navigate, and there were no hidden fees. The pricing was reasonable,
and I used both their storage and delivery services, both of which were smooth and hassle-free.
I didn't have any experience with reselling, so I can't comment on that aspect.

10 de setembro de 2024
Avaliação não solicitada

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