2cholidays Avaliações 

1.880
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely caravan in a great location Really enjoyed our stay at 42 Kittiwake. The caravan was clean, comfortable and well-equipped with everything we needed. Easy to find and situated in a lovely,... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

This caravan was so basic we left before our time, there was no privicy no blinds or nets for the windows, every where was cramped and uncomfortable with little or no storage, not a very nice stay.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We really enjoyed our lovely break to Lowestoft after winning one of the competitions. I never win anything so it was amazing to win. The caravan was so clean and had everything we needed for our ge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely caravan on a great park , perfect for us , clean and tidy , quiet and wildlife wandering around like ducks rabbits and hares and was just a short walk to the beach and town. The caravan had ev... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de hospedagem nas férias

Escrito pela empresa

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.880)

231 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Had the most perfect stay at pakefield

Had the most perfect stay at pakefield, location is perfecf close to the beach and amenities. Booked with c2holidays, easy booking and all the information was given. The lovely caravan we stayed in was extremely well equipped had everything you would need for the perfect stay.
We have booked to return next year.

3 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi,
Thank you for taking the time to leave such a lovely 5* review. We're delighted to hear you had such an enjoyable stay and that the property had everything to make your holiday comfortable and memorable.

It's wonderful to know you've already booked to return next year, there's no better compliment. We look forward to welcoming you back.

Kind regards,

The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Great company highly recommend

We have booked almost 20 stays through 2cholidays and always had such a great experience. So easy to book and with only a £25 deposit needed it is very convenient. Caravans are always great quality and the only time we needed to call someone out of hours due to a tripped switch they contacted us straight back to rectify the issue. Always recommend to family and friends.

29 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Claire

Thank you for your incredible support and loyalty over so many holidays. It means a great deal to know you've continued to choose 2cHolidays for your breaks away, and we truly appreciate the trust you place in us.

Hearing that you've recommended us to your family and friends is one of the biggest compliments we could receive. We look forward to welcoming you back for many more holidays.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

I can rely on 2C holidays

I can rely on 2C holidays, for booking experience to arriving at my accommodation. Not only are they very competitive with their prices but customer care is excellent. Caravans are cleaned thorough before arrival and communication if you have any queries, is great. I can certainly recommend this company as I do for all my family members and everyone has a wonderful holiday. Well done 2C Holidays!

2 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The caravan was beautiful

The caravan was beautiful. Very clean and tidy. Great central location in Hunstanton for lots of fun in the sun. A great family weekend away with our newest addition 10 week old baby boy. Would highly recommend and will look to book again when we plan to visit next.

26 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We love 2C holidays

We love 2C holidays. The customer service is excellent and the accommodation they have and the locations are amazing. Prices are very reasonable! We are looking forward to many more holidays with 2C! Highly recommend

26 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Been using 2cHolidays for years

We have been using 2cHolidays for years. It’s our ‘go to’ for most of our stays on the Norfolk and Suffolk coast. A lovely selection of properties available at a very affordable price. They are so accommodating and helpful if there are any issues need resolving,

26 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a really lovely week stay recently…

Had a really lovely week stay recently as always! My most favourite place to relax, unwind & enjoy the many surrounding places to visit. Booking my next visit very soon! Everyone on site very helpful & friendly! Highly recommend!

29 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

We stayed in a lodge on manor park

We stayed in a lodge on manor park, the lodge was spotless we were very impressed when we walked in,
very spacious, only down side was one broken chair on the decking, also the gulls nesting on the roofs, something should be done to stop them nesting, otherwise we enjoyed our stay and would book with
2c,holidays again.

5 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Christine,
Thank you for your lovely review. We're delighted to hear you enjoyed your recent stay.
We appreciate you highlighting the issue with the broken decking chair, and your comments have been shared with the relevant team for the appropriate follow up.
We look forward to helping you plan your next break away.
Kind regards, The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Excellent booking company

Communication is brilliant from emails to text messages with all the details you need on it even an enjoy your stay. The caravan was as described and then some. Enjoyed it that much we've already booked for next year.

14 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Sarah
Thank you for your fantastic 5* review and kind words. The greatest compliment we can receive is knowing you've already booked your next stay with us. We truly appreciate your continued support and look forward to helping you create more wonderful holiday memories next year.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

2cHolidays are fantastic!

2cHolidays are fantastic! We have enjoyed around 8 stays now in caravans around Norfolk and Suffolk. They are always very easy to book and are perfect no hassle holidays. All of the caravans we have stayed in have been very clean and comfortable. There are plenty of sites to chose from, but we prefer the Norfolk and Suffolk coastline. Many caravans are dog friendly which is perfect for us with our little dog. Some sites offer free wifi which is an added bonus. We usually pick the quieter sites where we have enjoyed many relaxing and trouble free breaks. Also, an added bonus is that when you reach 10 stays, you get a free 3 or 4 night break at one of the sites. We cannot fault 2cHolidays for their efficiency or value for money and will be booking our local holidays with them for many years.

13 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Julian
Thank you so much for your wonderful 5* review and for choosing to stay with 2cHolidays time and time again. Your continued loyalty means a great deal to us.

It's fantastic to know we've been able to provide you with consistently enjoyable, hassle-free holidays, and we're delighted that you and your little dog have found so many places to enjoy along the Norfolk and Suffolk coast.
We truly appreciate your kind words and look forward to helping you plan many more memorable breaks in the years to come.
Kind regards, The 2cHolidays Team

Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible. All cutlery and crockery had to be washed before use as was dirty and covered in dust. Everything in the caravan was squeezed in, no room to move. Would not recommend or use again

19 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Andy
We're sorry to read that your stay did not meet your expectations. This is certainly not the experience we want our guests to have. Please be assured that we take guest comments very seriously. We want all our guests to have an enjoyable stay, and we always encourage anyone who discovers an issue on arrival or during their stay to contact either the cleaning company or our team here at 2cHolidays as soon as possible. This gives us the opportunity to help and, wherever possible, put things right.
Kind regards, The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Always book through 2cHolidays

Always book through 2cHolidays. It's quick and easy to book and we haven't been let down on any of the caravans we book. Highly recommend

26 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Alan,
Thank you for your fantastic 5* review and recommendation. We're delighted to hear you've had consistently positive experiences when booking with 2cHolidays, from making your booking through to arriving at your holiday home.
We really appreciate your continued support and look forward to helping you plan your next holiday.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

My wife and I have booked with…2cholidays and always had a great stay.

My wife and I have booked with 2cholidays on several occasions and found the booking process extremely easy,once booking is completed online,within minutes all the confirmation details arrive in your inbox with clear and concise information for your stay.on a couple of occasions we have had to talk directly to 2cholidays and found the staff friendly and courteous.
Only one point I would like to raise is the cleaning company 2cholidays use,they should carry out spot checks on their cleaners work as it can sometimes fall below my wife’s strict cleaning expectations,to be fair 2cholidays they do encourage calling them if you aren’t happy with the cleaning when you arrive.

15 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Dave,
Thank you for your wonderful 5* review and for choosing to book with 2cHolidays on so many occasions. Your continued support means a great deal to us. We're delighted to hear you find booking your well-deserved breaks with us easy and straightforward.
Please be assured that we take guest feedback very seriously, and your comments have been shared with the relevant team for the appropriate follow up. As you mentioned, should any guest discover an issue on arrival or during their stay, we always encourage them to contact us directly so we can do our best to put things right wherever possible.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Absolutely love 2c holidays

Absolutely love 2c holidays, easy to book, very reasonable price & lots of choice.

18 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Teresa
Thank you for your fantastic 5* review. We're delighted to hear you love booking with 2cHolidays. We really appreciate your kind words and look forward to helping you plan your next break away.
Kind regards, The 2cHolidays Team

Avaliado com 2 de um total de 5 estrelas

Needed an extra suitcase for all the essentials

The situation of the caravan at Barmston Beach was brilliant with sea view. but we have never ever stayed in self catering accommodation where we have had to take all our own Bedding, toilet rolls, washing up liquid, dish cloth, tea towels and bin liners I find this absolutely disgusting. The cleanliness of the caravan was also dubious areas in the living room had not been hoovered and there was hair in the plug hole of the bath the caravan was very dated and not really up kept very well the decking was scary when you walked on it it was like it would collapse under you Not really worth the money we paid apart from the magnificent sea view it nothing else really going for it

27 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Deborah
We're sorry to read that your stay did not meet your expectations, and that we were unable to accommodate your request to amend your booking prior to your arrival.
We would like to reassure future guests that each of our properties has its own listing, which clearly details what is and isn't included before booking, helping guests choose the accommodation that best suits their needs.

Please be assured that we take guest comments very seriously, and your feedback regarding the cleanliness and maintenance of the property has been shared with the relevant team for the appropriate follow up. Should any guest discover an issue on arrival or during their stay, we always encourage them to contact us directly so we can do our best to put things right wherever possible.
Kind regards, The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Professional

Well we haven't had the van long and both Alex and Chris have been so helpful, guiding us through everything. Also a lady called Emma, everyone we have spoken to have helped, advised very professional and nothing is too much trouble.

29 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Karen

Thank you for yourwonderful 5* review. We're delighted to hear that Alex, Chris and Emma have made your onboarding experience such a positive one.

We look forward to working with you and wish you every success with your holiday home.

Kind regards,
The 2cHolidays Team

Avaliado com 1 de um total de 5 estrelas

⭐☆☆☆☆

⭐☆☆☆☆

This has been one of the least transparent booking experiences I have ever had.

The booking looks straightforward until you pay. Then, one by one, important conditions start appearing.

First, I was contacted after payment and asked for an additional pet fee. The listing only says “charges may apply” but doesn’t tell you the actual amount. I only discovered later that the exact fee was buried within the host profile rather than clearly displayed on the property listing.

Then I discovered that bed linen and towels are not included. Again, this information was not clearly displayed in the main property description or facilities section. Instead, it was hidden away in the host profile. The property photos show fully made beds, creating the impression that bedding is provided.

Finally, shortly before arrival, I received a list of items guests are expected to bring themselves, including bed linen, towels, tea towels, washing-up liquid, dishwasher tablets, toilet rolls and even spare bin bags

Whenever concerns were raised, responsibility seemed to be shifted elsewhere - Booking.com, the platform layout, cleaning contractors or third parties - rather than simply acknowledging that the customer experience could be much more transparent

The lack of transparency throughout the booking process left me with so little confidence that I ultimately chose to forfeit the money I had already paid for the booking rather than risk spending my weekend worrying about what other surprises might appear after arrival.

That should say everything about how this experience made me feel as a customer.

If you’re considering booking through 2cHolidays - don’t

Transparency should come before payment, not after it - I feel scammed

26 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Alin,

We are sorry that our explanation regarding the limitations of Booking.com, and the areas that hosts can edit compared with those that are generated and controlled solely by Booking.com, has caused such distrust.

To be clear, we are committed to providing guests with transparent information and, if we had the ability to control how the listing is presented throughout the Booking.com booking journey, we absolutely would. However, the information is present and exactly where Booking.com has advised us to list it.

Following your feedback, we immediately reviewed the listing to ensure all was correct, which it was. The images show the bedding folded on the beds without bed linen fitted, and the listing also confirms what is and isn’t included in the booking, all before a booking is made.

It is not a case of shifting responsibility to Booking.com. Unfortunately, we simply have no control over how Booking.com chooses to present information on their website, or where it appears within the booking journey.

We are genuinely sorry that you lost confidence in your booking and chose not to continue with your stay. We will continue to work with Booking.com to improve the guest experience and, whenever additional functionality becomes available, we review our listings and implement improvements.

We appreciate your feedback and wish you all the best with your future travels.

Kind regards,
Sarah

Avaliado com 5 de um total de 5 estrelas

I have used 2cholidays a few times now…

I have used 2cholidays a few times now and they have always been great. I needed to amend my booking this time and the process was easy and fast. The caravan was exactly as described, the WiFi was excellent and exactly what I needed. I loved that I could bring my dog too.

15 de junho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Amy

Thank you for your lovely 5* review and for choosing to stay with us again. We're delighted to hear that amending your booking was quick and easy.

It's wonderful to know you all enjoyed your stay. As one of our returning guests, don't forget use your £50 voucher code when booking your next getaway.
Kind regards,
The 2cHolidays Team

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